Latest Jobs at Moniepoint Inc.

About The Role

• The IT General and Application Control Manager is a critical role responsible for developing and implementing internal control assessments across all IT and cybersecurity domains within Moniepoint MFB.
• This position focuses on ensuring the adequacy and effectiveness of information systems and critical infrastructure, verifying that they are protected, controlled, and aligned with business models.
• The manager will assess IT strategy, governance, and organizational structure, oversee communication of assessment findings, manage control deficiency remediation, and conduct follow-up assessments.
• A key aspect of the role involves assessing risk ownership and risk registers, monitoring KPIs and KRIs, and evaluating business continuity and information asset protection.
• The position requires a deep understanding of internal control frameworks, particularly COSO, and relevant ISO standards (ISO 31000, ISO 27001, ISO 22301, ISO 37301, ISO 9001:2015), with a specific focus on testing and reporting on control effectiveness.

How Will You Create Impact?

• Develop and implement the annual ITGC and ITACs internal control assessments plan across all IT and cybersecurity domains, ensuring alignment with the COSO framework , relevant ISO standards and the standard Moniepoint MFB business requirements.
• Plan and execute internal control assessments to establish the adequacy and effectiveness of information systems and critical infrastructure within Moniepoint MFB and to determine whether information systems are protected, controlled, and meet the intended functional design of business models defined in BRD/PRD.
• Assess the IT and Cybersecurity risk ownership and their related risk registers to determine whether the risk universe has been sufficiently captured and mitigating controls adequately designed and operated
• Assess the monitoring and reporting of IT and CyberSecurity key performance indicators (KPI/OKRs) and the IT/CyberSecurity key risk indicators (KPIs), incorporating metrics relevant to the effectiveness of controls.
• Assess and report on Moniepoint MFB’s ability to continue business operations, storage, back-up, and restoration policies and processes for effectiveness and resilience.
• Assess logical, physical, and environmental controls within Moniepoint MFB to verify the confidentiality, integrity, and availability of information assets
• Assess controls at all stages of the information systems development life cycle.
• Assess the governance around information systems for gaps in implementation and change management.
• Assess the level of post-implementation reviews on systems in place to determine whether project deliverables, controls, and requirements are met.
• Assess Moniepoint MFB’s database management practices, data governance program, and privacy program.
• Assess data classification practices for alignment with the Moniepoint MFB data governance program, privacy program, and applicable external requirements.
• Assess Moniepoint MFB’s problem and incident management program.
• Assess Moniepoint MFB’s change, configuration, release, and patch management programs, evaluating their effectiveness in mitigating vulnerabilities.
• Assess Moniepoint MFB’s log management program, testing and reporting on its role in detective controls.
• Assess IT strategy, governance, and organizational structure for alignment with the enterprise risk management posture of Moniepoint MFB, integrating principles from ISO 31000.
• Oversee the communication and collection of feedback on controls design and operational effectiveness tests, general control assessment findings and recommendations with stakeholders within Moniepoint MFB, ensuring clear and timely information exchange.
• Develop and manage the control deficiency remediation dashboard for follow-up and closure of open findings from control assessment, internal audit, and any external examination and assessment for each SBU and specific core units within Moniepoint MFB.
• Oversee the conduct of post-review follow-up assessments to evaluate whether all identified open findings from all assessments have been sufficiently mitigated.
• Carry out any other task, as might be assigned or becomes necessary to improve the information system security posture and the internal control maturity model of Moniepoint MFB, with a continuous focus on the principles of the COSO framework and the specified ISO standards.

Skills And Qualifications

• Educational Background: A Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or a related field.
• Certifications: Relevant professional certifications such as CISA (Certified Information Systems Auditor), CISSP (Certified Information Security Professional), or others related to IT audit, cybersecurity, or risk management.
• Experience: Proven experience in IT internal control assessments, IT auditing, or a related field, with a strong understanding of IT General Controls (ITGC) and IT Application Controls (ITACs). Experience in the banking or financial services sector is often preferred.
• Framework and Standard Knowledge: In-depth knowledge and practical experience with the COSO internal control framework and relevant ISO standards, including ISO 31000 (Risk Management), ISO 27001 (Information Security), ISO 22301 (Business Continuity), ISO 37301 (Compliance Management), and ISO 9001:2015 (Quality Management System).
• Technical Understanding: A solid understanding of information systems, critical infrastructure, cybersecurity domains and the information systems development life cycle.
• Assessment Skills: Strong planning and execution skills for conducting internal control assessments, including design and operations effectiveness testing.
• Risk Management: Experience in assessing IT and CyberSec risk ownership, risk registers, and integrating principles from ISO 31000.
• Communication: Excellent written and verbal communication skills to effectively communicate assessment findings, results, and recommendations to stakeholders at various levels.
• Analytical Skills: Strong analytical and problem-solving skills to identify control deficiencies, assess their impact, and develop remediation plans.
• Organizational Skills: Excellent organizational and time management skills to manage multiple assessments, remediation efforts, and reporting requirements.
• Attention to Detail: Meticulous attention to detail to ensure accuracy in assessments, documentation, and reporting.
• Integrity and Professionalism: High level of integrity and professionalism in handling sensitive information and maintaining objectivity in assessments.

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Job Purpose

• The Inbound Sales Officer responds to customer inquiries coming from various lead channels (website inquiries, partner referrals, social media, events, and other inbound sources) and converts interested prospects into paying Moniebook customers.
• You will be the first point of contact for people who have expressed interest in our platform, guiding them through product demonstrations, answering questions, and helping them make informed purchase decisions.

Key Responsibilities

• Respond to Inbound Inquiries on schedule, following the outlined business process
• Qualify Leads: Ask thoughtful questions to understand customer needs, budget, timeline, and decision-making process. Determine if our solution is the right fit for their business.
• Conduct Product Demonstrations: Schedule and deliver engaging online demos (via Zoom/Google Meet) that showcase how Moniebook solves customer problems.
• Close Deals: Guide qualified prospects through pricing discussions, address concerns, handle objections, and close sales. Work toward monthly and quarterly sales targets.
• Manage Customer Relationships: Build trust and rapport with prospects throughout the sales process. Follow up consistently, provide excellent service, and ensure smooth handoffs to our Onboarding team after purchase.
• Identify Upsell Opportunities: Recognize when customers could benefit from premium features or additional services and introduce them appropriately during conversations.
• Maintain Accurate Records: Log all customer interactions, update deal stages, and track your pipeline on the tools provided.
• Collaborate Across Teams: Provide feedback on lead quality from different channels. Share common customer questions and insights to help improve our lead generation efforts.
• Continuous Learning: Participate in weekly sales training, practice call reviews with your manager, and continuously improve your Moniebook product knowledge and sales skills.

What Success Looks Like (First 90 Days)

• Week 1-2: Complete onboarding and product training. Shadow experienced reps on calls and demos. Begin handling simple inquiries with manager support.
• Week 3-4: Start managing your own leads independently. Conduct your first solo product demos. Close your first deals with coaching.
• Month 2-3: Consistently meet daily activity targets (calls made, emails sent, demos scheduled). Build confidence in handling objections and closing techniques.
• By Day 90: Achieve 80-100% of your monthly sales quota. Demonstrate solid Moniebook product knowledge. Maintain clean CRM records. Receive positive feedback from customers and team members.

Qualifications

• Bachelor's Degree or equivalent work experience preferred 
• 0 - 3 years of work experience in any field (SaaS sales, sales, or fresh graduates welcome)
• Excellent verbal and written communication skills
• Comfortable with technology and learning new software tools quickly.
• Strong listening skills and genuine curiosity to understand customer needs
• Organised and detail-oriented, able to manage multiple conversations simultaneously without dropping the ball.

About You:

• You're eager to start a career in tech sales and willing to put in the work to learn and grow
• You're naturally helpful and get satisfaction from solving problems for others
• You're comfortable with rejection, you understand that not every prospect will buy, and you don't take it personally
• You're a team player who shares wins, learns from colleagues, and contributes to a positive office culture
• You're coachable, you actively seek feedback and implement it to improve your performance
• You thrive in a fast-paced environment where no two days are exactly the same.

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What You'll Be Doing

• Collaborate with cross-functional teams (product, design, QA) to define, design, and ship high-impact features.
• Design scalable architecture and implement performant backend services using Java and Spring Boot.
• Write clean, maintainable, and well-documented code with a strong focus on reliability and testability.
• Integrate third-party services and APIs while ensuring robust error handling and graceful degradation.
• Continuously improve system performance and developer experience through automation and refactoring.
• Debug complex issues across the stack and proactively identify opportunities for technical improvement.
• Participate in code reviews, architecture discussions, and share best practices with the team.
• Document technical decisions, systems, and processes for future team reference and transparency.

What We're Looking For

• BS / MS Degree in Computer Science, Engineering, or a related technical field.
• At least 5+ years of professional experience in software engineering, with a strong focus on backend systems.
• Expertise in Java and Spring Boot; solid understanding of modern backend architecture and best practices.
• Experience building and scaling web services, APIs, and distributed systems.
• Familiarity with Agile development methodologies and CI/CD pipelines.
• Proficient with relational databases and ORM frameworks (e.g., Hibernate).
• Exposure to frontend frameworks like AngularJS or React is a plus.
• Strong debugging skills and a methodical approach to problem-solving.
• Excellent communication skills and a team-first attitude.

Our Tech Stack:

• As part of our engineering team, you’ll work with modern technologies and tools that enable us to build scalable, reliable, and high-performing systems. Some of the technologies you’ll be hands-on with include
• Java (latest versions): Powering our core backend systems with a focus on performance and maintainability.
• Spring & Spring Boot: Building modular, production-grade microservices with robust dependency management.
• Docker & Kubernetes: Containerized deployments and orchestration for consistent, scalable environments across dev, staging, and production.
• PostgreSQL & DynamoDB: A combination of relational and NoSQL databases to handle structured data and dynamic scaling needs.
• Elasticsearch: For fast, flexible full-text search and analytics across large datasets.
• AWS Cloud Infrastructure: Deploying and managing microservices using a cloud-native architecture that supports global scalability.