Jobs at Environmental Development and Family Health Organization

Roles

• The ICT Officer must be technically skilled and have good problem-solving ability. The duties of an ICT Officer include uploading organization programs on website and social media platforms, being a reference point for all IT-related queries at the user level, responding to user needs on time, and ensuring the optimal running of all systems, among other technical duties.
• He/She will install or upgrade components, set up software, assist with network administration, and resolve all IT support issues.

Main Responsibilities
The ICT Officer will be responsible for the following, including those not listed but are extensions of those expressly stated:

• Identifying hardware and software solutions.
• Troubleshooting technical issues
• Ensuring regular updates on the organization's website and social media spaces
• Be responsible for the organization’s social media handles
• Diagnosing and repairing ICT faults.
• Resolving network issues.
• Installing and configuring hardware and software
• Speaking to staff to quickly get to the root of their problems.
• Supporting the roll-out of new applications
• Providing support in the form of procedural documentation.
• Compiling and writing organization annual reports

Qualifications

• Bachelor’s Degree in Computer Science or related field
• 2+ years’ experience in computer networks and systems maintenance
• Demonstrate experience working in IT operations at a similar level
• Experience of working in the NGO sector
• Good knowledge and experience with Microsoft Office applications – Excel, Word, and PowerPoint
• Good knowledge of networking technologies and systems – Internet, LAN switches, wireless access points, and VPNs
• Evidence of strong attention to detail, accuracy, and ability to follow and develop processes
• Evidence of good organizational, analytical, oral, and written communication skills in English; and ability to work well in teams
• Committed to the organizational mission and values.

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Job Roles and Responsibilities

• Plan and implement all Sponsorship activities (Child Message Collection, Photo Updates, Children and Family Sensitization)
• Work with Communities and Children to understand and support Child Sponsorship mechanism.
• Ensure that good relationships are maintained with community members (Community Facilitators, Teachers, Community Leaders and Parents) through the provision of training and orientation on the Approach to development and the use of Child Sponsorship mechanism.
• Ensure compliance with all Child Sponsorship policies and procedures in the work of the organization
• Collect Child Profiles as per Annual Allocation and supervision is provided to Community Volunteers involved in Child Profile collection, Photographs are taken and processed according to standards laid down by donor.
• Ensure that All child sponsors receive 2 (two) Child Messages per year, Child Message collection activities are planned and implemented within deadlines
• Support in implementing other office programs.

Qualifications

• Bachelor’s Degree in any Social Sciences discipline
• 2+ years’ experience in working in the NGO sector
• Good knowledge and experience with Microsoft Office applications – Excel, Word, and PowerPoint
• Evidence of strong attention to detail, accuracy, and ability to follow and develop processes
• Evidence of good organizational, analytical, oral, and written communication skills in English; and ability to work well in teams
• Committed to the organizational mission and values.
• Preferably female

Knowledge & Skills:

• The ability to multitask.
• Excellent organizational skills
• Report writing skills
• Effective communication skills in English and Yoruba
• Excellent knowledge of Nigerian humanitarian aid and development context
• Excellent reporting skills
• Excellent communication, diplomatic skills, and writing skills
• Computer proficiency (word, excel, and Internet)
• Good analytical skills, at ease with figures and data