Jobs at Dews and Petals Limited

Job Description

• Assist with recruitment activities, including posting job vacancies, screening resumes, scheduling interviews, and onboarding new employees
• Prepare employment letters, contracts, and other HR-related documentation
• Maintain accurate and up-to-date employee records and HR databases
• Track attendance, leave, and performance appraisal schedules
• Support the implementation and enforcement of HR policies and procedures
• Organize and coordinate staff training, development programs, and wellness activities
• Respond to employee inquiries regarding HR policies, benefits, and procedures
• Maintain confidentiality and handle sensitive employee information with discretion
• Manage office supplies and ensure timely replenishment of materials and equipment
• Maintain filing systems for both HR and administrative documents (digital and physical)
• Schedule meetings, prepare agendas, and take minutes when required
• Coordinate logistics for office maintenance, facility services, and vendor management
• Assist in planning and executing company events, staff engagements, and meetings
• Monitor renewal schedules for service contracts, subscriptions, and licenses
• Provide general administrative support to the HR Manager and other departments
• Contribute to fostering a professional, efficient, and compliant work environment
• Perform other related duties as assigned by HR or management.

Requirements

• Bachelor’s Degree in Human Resources, Business Administration, or a related field
• 1 - 2 years of experience in HR, administration, or office management (internship experience may be considered)
• Strong understanding of HR principles, labor laws, and office procedures
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Excellent organizational and multitasking skills
• Strong verbal and written communication abilities
• Ability to handle confidential information with integrity and professionalism
• High attention to detail and accuracy
• Positive attitude and a proactive, problem-solving mindset
• Ability to work independently and collaboratively in a team
• Knowledge of HR software or tools is an added advantage.

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Key Responsibilities

• Respond to customer inquiries via phone, email, and social media promptly and professionally
• Assist in resolving client complaints and service issues courteously
• Maintain accurate records of customer interactions and follow-up actions
• Support the customer service team with administrative and operational tasks
• Help schedule appointments and service requests
• Provide general support to clients and ensure excellent service delivery

Requirements

• Must be a current NYSC corps member serving in Abuja
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office tools (Word, Excel, etc.)
• Ability to multitask and stay organized in a fast-paced environment
• Positive attitude and willingness to learn
• Interest in customer relations and service-based industries.