Latest Jobs at Gran Melia Hotels

We are looking for a Human Resources & Administration (HR&A) Manager will lead, direct and manage the day-to-day Human Resources and Administrative activities to oversee all staff-related procedures and craft HR & Administration strategies in alignment with our business needs.

Hotel HR Manager responsibilities include recruiting and training new hires, managing employee data and taking steps to retain our people. To be successful in this role, you should have a good knowledge of labor legislation and experience hiring employees for various roles and seniority levels, as well as oversee administrative functions

Ultimately, you will help us run a healthy hotel business where our employees are happy, engaged and productive.

Person staying near Ajah Locality will be given preference

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We are looking for a pleasant, organized and friendly Front Office Manager to join our team! As a Front Office Manager, you will be responsible for all receptionist and clerical duties at the front desk of our office.

As the front-line-employee, your role will be extremely important for improving customer experience and satisfaction. Your goal should always be to make guests and visitors feel comfortable and satisfied while in our office.

We are looking for a friendly, professional, and customer-oriented front office manager to join our team. As the front office manager, you will make sure that customers and visitors feel welcome and are well looked after. Your role will include overseeing employee schedules, front office staff training, and perform the basic reconciling of receipts.

Requirements and qualifications

• 3 years of experience as Front Office Manager or similar role
• Can work under pressure
• Have good people skills, a professional appearance, and be highly organized
• Knowledge of PMS and basic accounting
• Knowledge of office management and basic bookkeeping
• Excellent knowledge of MS Office (especially Excel and Word)
• Sense of ownership and pride in your performance and its impact on company’s success
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• Customer-centric
• High School diploma; additional qualifications will be a plus

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Location: Ajah, Lagos State

Job brief

To provide assistance to managers and employees with respect to HR policies and procedures including: employee relations, recruitment, benefits and the health and safety program.

Responsibilities

• Conducting recruitment/exit interviews and recording them accordingly
• Facilitating newcomers joining formalities
• Manage and update employee records
• Filing documents
• Contribute to the success of the company’s recruitment & selection process
• Reviewing & updating job descriptions for all positions regularly
• Assists in coordination of training programs
• Communicating and explaining the organization's HR policies to the employees
• Handling administration of all contract labor.
• Preparing and submitting all relevant HR letters/documents/certificates/ attendance as per the requirement in consultation with the management
• Handling all employee enquiries & grievances.
• Dispute settlements according to labor law, Factory rules & compliance guidelines.

Reporting Line

You report to the General Manager and Human Resources Manager

REQUIREMENTS

• Bachelor’s degree in Human Resources. CIPM certified is an advantage
• Strong written and communication skills
• Three years experience in a Human Resources role.
• Excellent skills in the use of Microsoft Office, HRIS system
•     Living within Ajah, Sangotedo and its environs is an advantage

Salary: N100,000