The most recognized name in the industry, Hilton Hotels & Resorts stands as the stylish, forward thinking global leader of hospitality. With over 92 years of experience, Hilton continues to be synonymous with hotel because of our innovative approach to products, amenities and service. We help make traveling easier with our smart design, innovative restau...
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What will I be doing?
As a Housekeeping Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Supervisor will perform the following tasks to the highest standards:
- Allocate work duties to Team Members
- Perform routine inspections of all check out rooms and spot checks of all occupied rooms
- Report and follow up on any maintenance defects or other issues
- Inspect, routinely, service areas, store rooms and corridors
- Schedule and supervise deep cleaning and any other projects
- Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required
- Manage, efficiently, stock control and the maintenance of equipment
- Provide excellent Guest service, including VIP and other special requirements
- Ensure the adherence to hotel brand standards at all times
What are we looking for?
Housekeeping Supervisors serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Previous experience in a Housekeeping supervisory role
- A successful track record of managing a team
- Strong organizational and analytic skills
- An attention to details
- Strong communication skills
- A passion for delivering exceptional levels of guest service
- Proficiency, preferred, with computers and computer programs, including Microsoft Office
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About the job
- A Laundry Attendant is responsible for supporting laundry operations and providing pressing, sewing, and similar services to deliver an excellent Guest and Member experience.
What will I be doing?
As a Laundry Attendant, you are responsible for supporting laundry operations and providing pressing, sewing, and other similar services to deliver an excellent Guest and Member experience. A Laundry Attendant will also be required to manage and respond to guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Ensure support is provided to the laundry function when required
- Complete wash cycles, folding of linen and correct storage
- Manage guest requests in line with company brand standards and one call delivery deadline
- Greet guests in public areas and rooms in a warm and friendly manner
- Provide laundry, pressing, sewing, and other similar services to guests
- Ensure soiled and damaged linen is stored in soiled bags and disposed of correctly
- Maintain linen room and uniform store - Ensure floors are stocked with the correct amount of each linen items
- Ensure chemicals are used and stored correctly
- Report maintenance and hazard issues
- Comply with hotel security, fire regulations and all health and safety legislation
What are we looking for?
A Laundry Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude
- Good communication skills
- Ability to work under pressure
- Ability to work on own or in teams
- Respond to guest requests and deliver high levels of service
- Methodical and well organised
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About the job
- A Steward carries out general cleaning duties and the operation of pot-washing and dishware machineries to deliver an excellent Guest and Member experience while ensuring all back of house areas are kept clean and safety guidelines are observed.
What will I be doing?
As a Steward, you are responsible for carrying out general cleaning duties and operating pot-washing machinery to deliver an excellent Guest and Member experience. A Steward will also be required to ensure all back of house areas are kept clean, and observe Occupational Safety and Health and Hygiene Regulations and health and safety guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Operate pot-washing machinery and maintain a hygienic working environment in accordance with hygiene regulations and company standards
- Carry out general cleaning as directed to include sweeping, mopping up, washing up, and emptying of rubbish bins and boxes ensuring placement in the correct containers
- Ensuring that all kitchen and back of house areas are kept clean and all equipment within the kitchen area is cleaned in accordance with the cleaning schedule
- Ensure the correct PPE is in place and guidelines are adhered to
- Observe Health, Hygiene and Safety guidelines when handling hazardous substances and comply with all aspects of Health and Safety requirements
- Report any maintenance and, or, hazard issues to the supervisor on duty
- Carry out any other reasonable task set by the Hotel's Management
What are we looking for?
A Steward serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude
- Good communication skills
- Ability to work under pressure
- Ability to work on their own or in teams
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About the job
- A Butcher is responsible for ensuring all meats and fish are prepared to the highest quality to deliver an excellent Guest and Member experience while training staff and controlling costs.
What will I be doing?
As a Butcher, you are responsible for ensuring all meats and fish are prepared to the highest quality to deliver an excellent Guest and Member experience. A Butcher will also be required train staff and control costs. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Prepare all meats and fish to the highest quality and within company guidelines
- Ensure effective food storage and stock rotation
- Report any food spoilage/wastage to the Head Chef
- Keep all working areas clean and tidy and ensure no cross contamination
- Assist in positive outcomes from guest queries in a timely and efficient manner
- Establish and monitor portion sizes for cuts of meat and fish
- Responsible for controlling costs without compromising standards, improving gross profit margins and other departmental and financial targets
- Assist other departments and maintain good working relationships
- Responsible for complying with and training Health and Safety and Food Safety standards and legislation
- Comply with hotel security and fire regulations
- Report maintenance, hygiene and hazard issues
- Be environmentally aware
What are we looking for?
A Butcher serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Achieved Intermediate Food Hygiene Certificate
- Positive attitude
- Good communication skills
- Ability to work under pressure
- Ability to work on own or in teams
- Relevant qualifications
- Previous kitchen or butchery experience
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About the job
- A Commis I affects every Guest experience through food production and food presentation at our restaurants, bars, room service, banquets, and in-hotel cafes.
What will I be doing?
As a Commis I, you will be responsible for upholding the highest quality standards for the food and beverage operations inside of our restaurants, bars, banquets, in-hotel cafes, and to fulfill room service requests. You will work with your Team Members to deliver a high quality service experience that exceeds customer expectations through the following tasks:
- Ensure consistent great food production, in line with the high quality standards expected by Hilton
- Perform tasks within a timely manner
- Contribute to Kitchen revenue through effective food cost control
- Provide support to the Kitchen brigade
- Meet all health and hygiene requirements
What are we looking for?
A Commis I serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- To maintain a high customer service focus by approaching your job with customers always in mind
- To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues
- To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn skills and knowledge in order To improve your personal performance
- To be flexible, responding quickly and positively to changing requirements
- To maintain high team focus by showing co-operation and support to colleagues in pursuit of the department goals
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About the job
- A Chef de Partie is responsible for supervising team members and ensuring high levels of food preparation to deliver an excellent Guest and Member experience while assisting with food cost controls.
What will I be doing?
A Chef de Partie, will supervise staff and ensure high levels of food preparation to deliver an excellent Guest and Member experience. A Chef de Partie will also be required to assist with food cost controls. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Ensure all food preparation meets standards
- Prepare and present high quality food
- Supervise staff
- Keep all working areas clean and tidy and ensure no cross contamination
- Prepare all mis-en-place for all relevant menus
- Assist in positive outcomes from guest queries in a timely and efficient manner
- Ensure food stuffs are of a good quality and stored correctly
- Contribute to controlling costs, improving gross profit margins, and other departmental and financial targets
- Assist other departments wherever necessary and maintain good working relationships
- Assist Head Chef/Sous Chef in the training of all staff in compliance of company procedures
- Report maintenance, hygiene and hazard issues
- Comply with hotel security, fire regulations and all health and safety and food safety legislation
- Be environmentally aware
What are we looking for?
A Chef de Partie serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- A minimum of 2 years of previous experience as a Chef de Partie or strong experience as a Demi Chef de Partie role
- A current, valid, and relevant trade commercial cookery qualification (proof may be required)
- Strong coaching skills
- Ability and desire to motivate teams
- Excellent communication skills
- Achieved Basic Food Hygiene Certificate
- Supervisory experience
- Positive attitude
- Ability to work under pressure
- Ability to work on own or in teams
Method of Application
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