Jobs at Lagos Executive Cardiovascular Centre

Job Description

• We are seeking a dynamic and proactive Operations Executive to join our team.
• This individual will play a pivotal role in ensuring the seamless daily operations of the organisation and will work closely with the Operational Manager, Chief Operations Manager, Chief Medical Director, and several other department heads.

Responsibilities

• Assist in managing the day-to-day operational activities of the organisation.
• Collaborate with department managers to identify, address, and improve operational inefficiencies.
• Support people and culture management initiatives to foster a positive work environment.
• Coordinate and oversee staff training, development, and retention efforts.
• Work closely with leadership to develop and implement policies and procedures that enhance operational performance.
• Ensure the alignment of all operational activities with the organisation’s mission and strategic objectives.
• Monitor key performance indicators (KPIs) across departments to ensure operational goals are met.
• Take an active role in promoting and maintaining organisational culture and values.

Requirements

• A Bachelor's Degrees in Business Administration, Healthcare Management, or a related field
• Proven experience in operations management or a similar role, preferably in a healthcare setting.
• Strong people management and interpersonal skills.
• Exceptional organisational and problem-solving abilities.
• Proficiency in using technology and tools to streamline operational processes.
• Excellent communication and leadership skills, with the ability to work collaboratively across departments.
• A passion for healthcare and commitment to excellence.

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Job Description

• The Registered Nurse provides direct and indirect care for assigned patients in various nursing units and home visits per scheduled shift.
• The Registered Nurse is primarily responsible for professional performance and safe patient care.
• The role encompasses nursing assessment, diagnosis, planning, intervention, evaluation, and coordination of care for patients across the healthcare continuum involving families.

Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
Duties:

• Perform patient assessment using appropriate, problemfocused, and agespecific assessment techniques.
• Analyze the assessment data, derive nursing interventions, set priorities according to patients needs, formulate a plan of care, implement and evaluate the outcome.
• Document all relevant data in the electronic medical record according to clinic standards.
• Treat patients and families with care and respect while maintaining patient privacy and confidentiality.
• Involve the patient, significant others, and health care providers in the plan of care when appropriate.
• Collaborate with other disciplines through multidisciplinary meetings and care conferences to facilitate patient care and operations.
• Attends to Home care visits when scheduled oncall shift
• Recognize subtle cues to anticipate potential problems.
• Demonstrate the required assessment and therapeutic skills.
• Implement and monitor infection control measures.
• Apply safety measures related to patient care.
• Operate all unitrequired equipment safely.
• Ensure the availability and maintenance of supplies and equipment needed for the unit and patient care.
• Accountable for the use of patients' and the hospital's resources.
• Accountable to the patient, the organization, the profession and self.
• Perform clerical duties when needed.
• Provide basic life support when needed.
• Administer medications, monitor desirable and undesirable effects and intervene appropriately.
• Ensure that patients are provided with appropriate nutrition.
• Manage patients with infectious diseases when applicable.
• Manage pediatric patients with infectious diseases when applicable.
• Strictly follow clinical guidelines and standard operating procedures set by the clinic management.

Patient & Family Education/Support:

• Provide emotional support and measures to alleviate fear and anxiety.
• Assess patient and family readiness and identifying learning needs.
• Lead/encourage multidisciplinary approach for patient's discharge.
• Develop and implement the teaching plan utilizing patient education manual.
• Document patient and family education.
• Participate in voluntary community health activities to promote, maintain and restore health and prevent diseases.
• Adheres to Policies and Procedures.
• Adheres to LECC's Code of Conduct as well as ethical standards of the field.

Customer Service Requirements:

• Must have excellent customer service skills and communication skills
• Must be able to plan and perform daily activities in an organized manner.
• Must be kind, compassionate, dedicated and patient.
• Must have the ability to handle different kinds of emotions as well as manage on the job stress.
• Must be focused, very detailed and be creative in making a decision.
• Must be physically and mentally stable to handle extended shifts as well as mental pressure and traumatic events.
• Must be able to review, analyze and respond to the different situations they encounter daily.
• Must be able to think critically in adapting to change, judging situations and taking appropriate decisions.

Professional Development:

• LECC requires all staff to keep their knowledge and skills up to date
• S/he is expected to continue to learn throughout their career at LECC through continuing professional development (CPD).
• The professional body relating to specialist areas will have information on the type of CPD to be carried out and how much should be completed each year.

Qualifications & Training

• Candidates should possess an HND qualification.
• Hold and maintain a current nursing license to practice in Nigeria.

Work Experience:

• Must have current clinical experience in direct patient care and have worked a minimum of 2 years

Key Skills and Attributes:

• Computer literacy
• Excellent Communication
• Working Under Pressure
• Humane, Empathetic and Supportive Bedside Manner
• Leadership and Teamwork
• Problem solving and Initiative
• Time Management and Organization
• Attention to Detail
• Knowledge and skills to provide vaccination.
• Knowledge and skills to perform minor trauma care including suturing, plaster casting, I&D, debridement etc.
• Knowledge and skills to stabilize trauma patients prior to transport to a higher level of care.

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Job Description

• We are currently recruiting for a Cardiovascular Physiologist that can also perform echocardiogram.
• The ideal candidate is one who is ambitious with strong moral and professional values including Excellence, Professionalism, Patient Confidentiality, Quality Management and more.
• The physiologist will be trained in Sleep Medicine which is closely related to cardiology and diabetes care, and will work alongside our specialists and consultants.

Required Skills and Qualifications

• B.Sc in Physiology from a reputable institution.
• 2-5 years cognate experience.

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Job Description

• Are you passionate about delivering exceptional customer service and creating a seamless experience for patients? Lagos Executive Cardiovascular Centre (LECC), a premier healthcare facility, is seeking a Patient Services/Front Desk Manager to join our dynamic team.

Key Responsibilities
As a Patient Services/Front Desk Manager, you will be responsible for:

Team Leadership:

• Supervising and managing front desk staff to ensure high-quality service delivery.
• Providing training and mentorship to team members to enhance their skills.

Customer Service:

• Ensuring a welcoming and professional experience for all patients and visitors.
• Handling inquiries, complaints, and concerns promptly and efficiently.

Administrative Coordination:

• Overseeing patient check-ins, appointments, and scheduling to minimize wait times.
• Maintaining accurate and organized patient records and documentation.

Process Improvement:

• Implementing best practices to improve the efficiency of front desk operations.
• Ensuring adherence to organizational policies and procedures.

Communication:

• Serving as a liaison between patients and medical staff to facilitate smooth communication.
• Coordinating with various departments to ensure seamless patient care.

Problem-Solving:

• Proactively addressing challenges that arise in daily operations to ensure smooth workflow.
• Developing strategies to improve patient satisfaction and front desk efficiency.

Requirements

• Educational Background: A Bachelor’s Degree in a related field (Business Administration, Hospitality Management, etc.).
• Experience: Minimum of 3 years in a similar role in healthcare, hospitality, or customer service management.

Skills:

• Excellent verbal and written communication skills.
• Strong leadership and organizational skills.
• Proficiency in Microsoft Office and relevant software.
• Ability to work under pressure and manage a fast-paced environment.
• Emotional intelligence and a patient-centered approach.

Why Join LECC?

• Be part of a healthcare institution known for providing cutting-edge cardiovascular care in Nigeria.
• Work in a supportive and professional environment with opportunities for growth.
• Make a meaningful impact on the lives of patients and their families.