Head of Strategic Execution at Ruff n Tumble

Key Responsibilities

Execution & Accountability Management

• Own and maintain a central view of all COO and leadership-level initiatives, projects, and priorities.
• Establish clear timelines, owners, milestones, and success criteria for cross-functional initiatives.
• Track progress against agreed timelines and proactively flag risks, delays, or dependency issues.
• Drive follow-ups and resolution without requiring constant COO intervention.
• Facilitate corrective action planning when initiatives are off-track
• Conduct post-implementation reviews to capture lessons learned and continuously improve execution capability

Cross-Functional Project Leadership

• Work with department heads to structure complex initiatives into clear, actionable workplans.
• Identify interdependencies across teams and surface execution risks early.
• Support leaders in simplifying scope, sequencing work, and removing bottlenecks.
• Ensure decisions, actions, and commitments from leadership meetings are documented, assigned and executed.

Operating Rhythm & Cadence

• Establish and manage execution cadences (weekly, monthly, quarterly) for priority initiatives.
• Develop simple dashboards and trackers to provide visibility into progress and blockers.
• Standardise how updates are reported so leadership can quickly assess status without excessive detail.

Process & Structure Improvement

• Identify recurring operational inefficiencies, duplication of effort, or unclear ownership.
• Work with functional leads to introduce lightweight but effective structures, SOPs, and workflows in collaboration with functional leads.
• Recommend and support the adoption of project management tools and execution frameworks.
• Create and maintain templates, playbooks, and tools that enable consistent execution across the organization

COO Enablement & Strategic Support

• Act as a thought partner to the COO on structuring complex problems and initiatives.
• Reduce cognitive and operational load on the COO by filtering, structuring, and escalating issues appropriately.
• Prepare concise briefs, execution summaries, and decision-ready insights for leadership.

Desired Skills & Experience

• 8-10 years of progressive experience in operations, strategy consulting, PMO, strategy & operations, or similar roles
• Proven ability to manage cross-functional initiatives and influencing without direct authority.
• Experience in retail, manufacturing, or similarly complex operational environments preferred.
• Highly structured thinker with excellent follow-through and attention to detail.
• Proficiency with project management and collaboration tools (e.g., Asana, Monday, ClickUp, Notion, Odoo, or similar)
• Confident communicator who can engage senior leaders and challenge timelines respectfully but firmly.