Jobs at Skache Intergrated Services Limited

Description 

• The Head of Retail is a senior leadership position responsible for overseeing and coordinating all retail operations, including managing partner stores, sales promoters, and Regional Sales Managers across multiple regions. This role plays a pivotal role in achieving sales targets, maintaining partner relationships, and ensuring consistent performance across the retail network.

Key Responsibilities
Retail Strategy and Planning:

• Develop and implement a comprehensive retail strategy aligned with the organization's objectives.
• Identify market trends and consumer preferences to inform product assortment, pricing strategies, and sales plans.

Partner Store Management:

• Establish and nurture relationships with partner stores, ensuring their alignment with the company's branding and customer service standards.
• Monitor partner store performance, including sales, inventory management, and compliance with company policies.

Sales Team Management:

• Supervise Regional Sales Managers in various regions, providing guidance, support, and coaching to achieve sales targets.
• Manage and coordinate a team of sales promoters, including recruitment, training, and performance evaluation.

Performance Analysis and Reporting:

• Collect and analyze sales data, inventory reports, and regional performance metrics to identify areas for improvement.
• Prepare and present reports to senior management, making data-driven recommendations.

Inventory Management:

• Oversee inventory planning and management to optimize stock levels at partner stores.
• Ensure effective inventory turnover and minimize stockouts or overstock situations.

Marketing and Promotions:

• Collaborate with the marketing team to plan and execute marketing campaigns and promotions in partner stores.
• Monitor the impact of marketing initiatives on sales and adjust strategies accordingly.

Compliance and Standards:

• Ensure partner stores adhere to company standards, including visual merchandising, customer service, and operational procedures.
• Monitor regulatory compliance in all regions of operation.

Budget Management:

• Manage the retail department's budget, making sure resources are allocated effectively to meet business objectives.

Customer Experience:

• Focus on enhancing the customer experience in partner stores to build brand loyalty and reputation.
• Address customer feedback and complaints promptly.

Qualifications & Requirements

• Bachelor's Degree in Business Administration, Marketing, or a related field. A master's degree is a plus.
• 6 - 10 years work experience.
• Proven experience in retail management, including partner store management and team leadership.
• Experience in the mobile or telecommunications ecosystem
• Strong analytical skills and the ability to make data-driven decisions.
• Excellent interpersonal and communication skills.
• Ability to build and maintain strong partner relationships.
• Knowledge of retail software and inventory management systems.

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Job Description

• Our client is seeking a dynamic and experienced Business Development Manager to join their team.
• The ideal candidate will be responsible for driving revenue growth and expanding our client’s customer base through strategic business development initiatives.
• This role requires a proactive and results-oriented individual with a strong understanding of the hospitality industry and a proven track record of success in sales and marketing.

Responsibilities

• Develop and implement comprehensive business development strategies to drive revenue growth and achieve sales targets for the hotel.
• Identify and pursue new business opportunities, including corporate accounts, group bookings, and long-term stay partnerships.
• Build and maintain strong relationships with corporate clients, travel agencies, event planners, and other key stakeholders in the hospitality industry.
• Collaborate with the sales and marketing team to create targeted promotional campaigns and packages to attract new customers.
• Represent the hotel at industry events, trade shows, and networking functions to generate leads and promote brand awareness.
• Negotiate contracts and pricing agreements with clients, ensuring profitability and adherence to company policies.
• Coordinate with operational departments to ensure seamless execution of client requirements and deliver exceptional customer service.
• Prepare and present sales proposals, presentations, and reports to senior management, highlighting performance metrics and growth opportunities.
• Stay updated on industry developments, competitor activities, and market trends to maintain a competitive edge and drive innovation.

Qualifications

• Bachelor's Degree in Business Administration, Hospitality Management, Marketing, or related field required.
• Proven track record of success in business development, sales, or marketing within the hospitality industry, with at least 5 years of relevant experience.
• Excellent communication and interpersonal skills, with the ability to build rapport and negotiate effectively with clients and stakeholders.
• Strategic thinker with analytical skills, able to identify opportunities and develop actionable plans to achieve business objectives.
• Results-driven and customer-focused, with a passion for delivering exceptional service and exceeding customer expectations.
• Ability to work independently and as part of a team, with a proactive and collaborative approach to problem-solving.
• Proficiency in Microsoft Office suite and CRM software.