Jobs at JV Management Consulting

Work Schedule: Hybrid (4 Days Onsite)

About the Role

• TLP Media is looking for a Head of Operations who is forward-thinking, solution-oriented, and passionate about building systems that drive growth.
• The ideal candidate should be proactive, highly organized, and capable of identifying operational gaps while implementing sustainable solutions.
• This is not a role for someone who waits for instructions; we need a self-led individual who thinks strategically and executes effectively.

Responsibilities

• Develop and improve operational systems and workflows across the organization.
• Identify inefficiencies and implement process improvements.
• Work closely with management to execute the company's vision and strategic goals.
• Ensure compliance with operational procedures and standards.
• Oversee internal processes and coordinate cross-functional teams.
• Leverage digital tools and technology to optimize operations.
• Track performance metrics and provide regular operational reports.

Requirements

• Minimum of 3 years' experience in operations management or a similar role.
• Strong leadership and organizational skills.
• Excellent problem-solving and decision-making abilities.
• Experience using productivity and project management tools.
• Ability to work independently and manage multiple priorities.
• Strong communication and stakeholder management skills.

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Work Schedule: Hybrid (4 Days Onsite)

About the Role

• TLP Media is looking for an organized and proactive Programs Manager to oversee the planning, coordination, and execution of the company's programs and initiatives.
• The ideal candidate should be highly detail-oriented, creative, and capable of ensuring that projects and programs are delivered on schedule and aligned with organizational goals.

Responsibilities

• Plan, coordinate, and oversee company programs and projects.
• Ensure programs are executed within timelines and budgets.
• Monitor progress and provide regular updates to management.
• Develop innovative ideas to improve program effectiveness.
• Coordinate with internal teams and external stakeholders.
• Maintain documentation and reports for all programs.
• Ensure smooth execution of events and initiatives.

Requirements

• Minimum of 3 years experience in program or project management.
• Strong organizational and planning skills.
• Excellent communication and stakeholder management abilities.
• Ability to manage multiple projects simultaneously.
• Experience in media, events, or creative industries is an advantage.
• Female candidates are preferred, though qualified male candidates are encouraged to apply.

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Work Schedule: Full-Time (5 Days Onsite + Occasional Remote Saturdays)

About the Role

• TLP Media is seeking a warm, intelligent, and customer-focused Customer Relations Manager to serve as the first point of contact for clients.
• The ideal candidate should possess excellent interpersonal skills, be capable of converting inquiries into paying customers, and maintain professionalism while enforcing company policies and procedures.

Responsibilities

• Build and maintain strong relationships with clients.
• Respond promptly to client inquiries and concerns.
• Convert prospects into paying customers through effective communication.
• Ensure clients have a seamless and positive experience.
• Enforce company policies while maintaining customer satisfaction.
• Maintain customer records and provide regular feedback on customer trends.
• Collaborate with internal teams to improve client experience.

Requirements

• Interested candidates should possess a Bachelor`s Degree
• 2–3 years experience in customer service, client relations, or a similar role.
• Excellent communication and interpersonal skills.
• Strong negotiation and conflict-resolution skills.
• Ability to multitask and manage client expectations.
• Experience in media, hospitality, or service industries is an advantage.
• Proficiency in CRM tools is a plus.