Graduate Jobs at Bantu Studio

Job Description

• In this job role, you will be responsible for providing qualitative front desk and internal customer service support including concierge, facility management and business operations support. You will also:
• Provide best practice front of office management systems that include visitor receipt & management, telephone systems management and client service management
• Respond to all inbound/walk-in calls/enquiries
• Act as the concierge and liaison officer for Bantu’s clients. Services will include: collection of payments, guest relations management; bookings of office spaces and management of food ordering system
• Assist team lead to oversee the following essential central services – office & landscape maintenance, cleaning, and waste disposal.
• Assist team lead during the arranging of onsite meetings and conferences
• Support the department to carry out required research activities during projects, report writing session and metrics compilation
• Prepare weekly reports on all internal customer complaints/ feedbacks. Reports should include all relevant communication, observation and findings within the internal customer environment
• Create and maintain weekly inventory, fleet and facility management record sheets

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Job Description
In this role, you will be expected to work with your direct line manager and other members of staff in order to create and deploy corporate communications campaigns as well as successfully manage all of Bantu’s PR and Branding optimization schemes. You must also be ready to provide hand-on support during any scheduled/ad-hoc events being hosted in Bantu and perform other tasks including:

• Using all forms of media and communication channels to build, maintain and manage the reputation of Bantu
• Collaborating with image makers, designers, external influencers and industry experts to produce relevant online and offline content (blog articles, newsletters, Instagram, twitter & Facebook posts) that meets the needs of our audience.
• Constantly updating our social media platforms(Instagram, twitter, Facebook, etc.) with creative content and post daily activities as they happen in real time on the relevant social media platform
• Creating new social media platforms and building ideas and content for all existing and newly created platforms
• Developing and implementing strategies inclusive of the content needed to drive up leads, subscribers, awareness, and positively impact other important metrics online
• Writing online press-releases and update blog with new and relevant content to help grow our subscriber base