Jobs at Mercy Corps

General Position Summary

The GBV Officer is responsible for working with caseworkers to ensure GBV case management support to survivors meets the inter-agency guidelines for case management and the minimum standards for child protection and Gender-Based Violence in humanitarian actions, she will be responsible for training such as psychological first aid, case management, sexual and gender-based violence (SGBV) prevention and response. With the support of the GBV Coordinator, she will also advise and build the capacity of other sector teams on protection prevention, response, gender, and protection mainstreaming and best practices. She will report directly to the Protection/GBV Coordinator and will work closely with other sectors.

Essential Job Responsibilities

Strategy & Vision

• Provide technical oversight and capacity-building through training, mentorship, and on-the-job support for caseworkers on case management and referrals with support from the GBV coordinator.
• Supervise case management of Gender Based Violence incidences and ensure proper documentation, assessment, case plan implementation, follow up and information management of all GBV cases in line with GBVIMS.
• Organize weekly case management meetings with caseworkers and support staff in managing critical/complex cases.
• Represent Mercy Corps GBV program in case conference meetings with other service providers (Health, safety & security, protection, legal, etc.) and share experiences in managing critical cases.
• Contribute to the development of monthly outreach plans with other staff and community volunteers based on GBV case trends and ongoing needs of women and girls.
• Ensure community outreach on services available to GBV survivors.
• Contribute to proposal development activities through the provision of information and data on community feedback on the assessment of emerging needs.
• Contribute to the development of referral pathways to ensure community perspective is included. Ensure referral pathways are shared and understood within the community.
• Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their roles/duties.
• Document and share relevant information that will inform the development of case studies and or success stories of the program.
• Maintain positive coordination and relationship with other partners in the field to promote a holistic approach to GBV case management.
• Participate in GBVIMS task force working meetings and share written minutes with the GBV Coordinator.
• Actively develop and maintain effective working relationships with other staff and teams
• Establish and maintain effective program reporting, monitoring and evaluation systems (to track, analyze and report on results) for both internal and external use.
• Adhere to all MC policies related to security, operations and transport/ logistics information related to programming.
• Conduct herself both professionally and personally in such a manner as to bring credit to Mercy Corps and not jeopardize its humanitarian mission.
• Any other duties as assigned by the GBV Coordinator.

Program Management

• Oversee GBV program startup in Ngala and ongoing program management and administration of teams.
• Ensure that program implementation is responsive to communities and partners and consistent with Mercy Corps’ relevant program guidelines, principles, values, quality standards and strategic plan.
• Ensure that beneficiaries are effectively targeted according to established vulnerability criteria.
• Develop program implementation strategies, including partnership frameworks, beneficiary targeting and distribution process as well as psychosocial and capacity building of partners.
• Integrate community approaches, gender sensitivity and capacity building into all activities as appropriate.
• Ensure program implementation is on time, target and budget, using effective M&E systems to reach desired impacts.
• Create and maintain systems ensuring effective and transparent use of financial resources for timely and informative reporting in line with donor and Mercy Corps policies and procedures.
• Fulfil Mercy Corps’ Program Management Minimum Standards based on the organization-wide guide.
• Ensure all interventions adhere to Mercy Corps’ Gender Policy, Do No Harm principles, and beneficiary accountability standards.

Team Management

• Develop the capacity of the team, deepen understanding of their roles and assist with career development.
• Assist team members with information, tools and resources to improve performance & reach objectives.
• Promote accountability, communicate expectations and provide constructive feedback informally and formally via regular one on ones and performance reviews.
• Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
• Hire, orient and lead team members as necessary (case workers, centre facilitators).

Finance & Compliance Management

• Ensure compliance with donor and Mercy Corps regulations related to emergency programming.
• Draft and/or review the scope of work to hire and manage any technical consultants, including review for technical efficacy and contract budget.

Influence & Representation

• Identify, build and manage collaborative partnerships with consortium partners, sub-grantees, donors, local governments and other stakeholders.
• Communicate effectively to ensure overall project targets and donor obligations are met.

Security

• Ensure compliance with security procedures and policies as determined by country leadership.
• Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning 

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Knowledge and Experience

• BA/Sc. in relevant field required.
• 3 years of experience working on GBV programming including providing psychosocial counselling for survivors of Gender Based Violence.
• Knowledge of international humanitarian standards for GBV prevention, protection, and response.
• A clear understanding of gender, abuse of power, and issues surrounding violence against women and girls.
• Experience with developing and implementing GBV programs, particularly conducting assessments, monitoring, and evaluation.
• Strong interpersonal skills and demonstrated ability to establish effective working relations with staff and other stakeholders.
• Experience in building staff capacity through training, coaching, mentoring, etc.
• Demonstrated understanding of the needs of survivors and ability to always maintain confidentiality and respect for clients.
• Demonstrated experience working with men to end violence against women and girls.
• Excellent oral and written skills and computer skills.
• Fluency in English and Hausa is required.

General Position Summary

The GBV Officer is responsible for working with caseworkers to ensure GBV case management support to survivors meets the inter-agency guidelines for case management and the minimum standards for child protection and Gender-Based Violence in humanitarian actions, she will be responsible for training such as psychological first aid, case management, sexual and gender-based violence (SGBV) prevention and response. With the support of the GBV Coordinator, she will also advise and build the capacity of other sector teams on protection prevention, response, gender, and protection mainstreaming and best practices. She will report directly to the Protection/GBV Coordinator and will work closely with other sectors.

Essential Job Responsibilities

Strategy & Vision

• Provide technical oversight and capacity-building through training, mentorship, and on-the-job support for caseworkers on case management and referrals with support from the GBV coordinator.
• Supervise case management of Gender Based Violence incidences and ensure proper documentation, assessment, case plan implementation, follow up and information management of all GBV cases in line with GBVIMS.
• Organize weekly case management meetings with caseworkers and support staff in managing critical/complex cases.
• Represent Mercy Corps GBV program in case conference meetings with other service providers (Health, safety & security, protection, legal, etc.) and share experiences in managing critical cases.
• Contribute to the development of monthly outreach plans with other staff and community volunteers based on GBV case trends and ongoing needs of women and girls.
• Ensure community outreach on services available to GBV survivors.
• Contribute to proposal development activities through the provision of information and data on community feedback on the assessment of emerging needs.
• Contribute to the development of referral pathways to ensure community perspective is included. Ensure referral pathways are shared and understood within the community.
• Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their roles/duties.
• Document and share relevant information that will inform the development of case studies and or success stories of the program.
• Maintain positive coordination and relationship with other partners in the field to promote a holistic approach to GBV case management.
• Participate in GBVIMS task force working meetings and share written minutes with the GBV Coordinator.
• Actively develop and maintain effective working relationships with other staff and teams
• Establish and maintain effective program reporting, monitoring and evaluation systems (to track, analyze and report on results) for both internal and external use.
• Adhere to all MC policies related to security, operations and transport/ logistics information related to programming.
• Conduct herself both professionally and personally in such a manner as to bring credit to Mercy Corps and not jeopardize its humanitarian mission.
• Any other duties as assigned by the GBV Coordinator.

Program Management

• Oversee GBV program startup in Ngala and ongoing program management and administration of teams.
• Ensure that program implementation is responsive to communities and partners and consistent with Mercy Corps’ relevant program guidelines, principles, values, quality standards and strategic plan.
• Ensure that beneficiaries are effectively targeted according to established vulnerability criteria.
• Develop program implementation strategies, including partnership frameworks, beneficiary targeting and distribution process as well as psychosocial and capacity building of partners.
• Integrate community approaches, gender sensitivity and capacity building into all activities as appropriate.
• Ensure program implementation is on time, target and budget, using effective M&E systems to reach desired impacts.
• Create and maintain systems ensuring effective and transparent use of financial resources for timely and informative reporting in line with donor and Mercy Corps policies and procedures.
• Fulfil Mercy Corps’ Program Management Minimum Standards based on the organization-wide guide.
• Ensure all interventions adhere to Mercy Corps’ Gender Policy, Do No Harm principles, and beneficiary accountability standards.

Team Management

• Develop the capacity of the team, deepen understanding of their roles and assist with career development.
• Assist team members with information, tools and resources to improve performance & reach objectives.
• Promote accountability, communicate expectations and provide constructive feedback informally and formally via regular one on ones and performance reviews.
• Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
• Hire, orient and lead team members as necessary (case workers, centre facilitators).

Finance & Compliance Management

• Ensure compliance with donor and Mercy Corps regulations related to emergency programming.
• Draft and/or review the scope of work to hire and manage any technical consultants, including review for technical efficacy and contract budget.

Influence & Representation

• Identify, build and manage collaborative partnerships with consortium partners, sub-grantees, donors, local governments and other stakeholders.
• Communicate effectively to ensure overall project targets and donor obligations are met.

Security

• Ensure compliance with security procedures and policies as determined by country leadership.
• Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning 

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Knowledge and Experience

• BA/Sc. in relevant field required.
• 3 years of experience working on GBV programming including providing psychosocial counselling for survivors of Gender Based Violence.
• Knowledge of international humanitarian standards for GBV prevention, protection, and response.
• A clear understanding of gender, abuse of power, and issues surrounding violence against women and girls.
• Experience with developing and implementing GBV programs, particularly conducting assessments, monitoring, and evaluation.
• Strong interpersonal skills and demonstrated ability to establish effective working relations with staff and other stakeholders.
• Experience in building staff capacity through training, coaching, mentoring, etc.
• Demonstrated understanding of the needs of survivors and ability to always maintain confidentiality and respect for clients.
• Demonstrated experience working with men to end violence against women and girls.
• Excellent oral and written skills and computer skills.
• Fluency in English and Hausa is required.

go to method of application »

General Position Summary

The GBV Officer is responsible for working with caseworkers to ensure GBV case management support to survivors meets the inter-agency guidelines for case management and the minimum standards for child protection and Gender-Based Violence in humanitarian actions, she will be responsible for training such as psychological first aid, case management, sexual and gender-based violence (SGBV) prevention and response. With the support of the GBV Coordinator, she will also advise and build the capacity of other sector teams on protection prevention, response, gender, and protection mainstreaming and best practices. She will report directly to the Protection/GBV Coordinator and will work closely with other sectors.

Essential Job Responsibilities

Strategy & Vision

• Provide technical oversight and capacity-building through training, mentorship, and on-the-job support for caseworkers on case management and referrals with support from the GBV coordinator.
• Supervise case management of Gender Based Violence incidences and ensure proper documentation, assessment, case plan implementation, follow up and information management of all GBV cases in line with GBVIMS.
• Organize weekly case management meetings with caseworkers and support staff in managing critical/complex cases.
• Represent Mercy Corps GBV program in case conference meetings with other service providers (Health, safety & security, protection, legal, etc.) and share experiences in managing critical cases.
• Contribute to the development of monthly outreach plans with other staff and community volunteers based on GBV case trends and ongoing needs of women and girls.
• Ensure community outreach on services available to GBV survivors.
• Contribute to proposal development activities through the provision of information and data on community feedback on the assessment of emerging needs.
• Contribute to the development of referral pathways to ensure community perspective is included. Ensure referral pathways are shared and understood within the community.
• Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their roles/duties.
• Document and share relevant information that will inform the development of case studies and or success stories of the program.
• Maintain positive coordination and relationship with other partners in the field to promote a holistic approach to GBV case management.
• Participate in GBVIMS task force working meetings and share written minutes with the GBV Coordinator.
• Actively develop and maintain effective working relationships with other staff and teams
• Establish and maintain effective program reporting, monitoring and evaluation systems (to track, analyze and report on results) for both internal and external use.
• Adhere to all MC policies related to security, operations and transport/ logistics information related to programming.
• Conduct herself both professionally and personally in such a manner as to bring credit to Mercy Corps and not jeopardize its humanitarian mission.
• Any other duties as assigned by the GBV Coordinator.

Program Management

• Oversee GBV program startup in Ngala and ongoing program management and administration of teams.
• Ensure that program implementation is responsive to communities and partners and consistent with Mercy Corps’ relevant program guidelines, principles, values, quality standards and strategic plan.
• Ensure that beneficiaries are effectively targeted according to established vulnerability criteria.
• Develop program implementation strategies, including partnership frameworks, beneficiary targeting and distribution process as well as psychosocial and capacity building of partners.
• Integrate community approaches, gender sensitivity and capacity building into all activities as appropriate.
• Ensure program implementation is on time, target and budget, using effective M&E systems to reach desired impacts.
• Create and maintain systems ensuring effective and transparent use of financial resources for timely and informative reporting in line with donor and Mercy Corps policies and procedures.
• Fulfil Mercy Corps’ Program Management Minimum Standards based on the organization-wide guide.
• Ensure all interventions adhere to Mercy Corps’ Gender Policy, Do No Harm principles, and beneficiary accountability standards.

Team Management

• Develop the capacity of the team, deepen understanding of their roles and assist with career development.
• Assist team members with information, tools and resources to improve performance & reach objectives.
• Promote accountability, communicate expectations and provide constructive feedback informally and formally via regular one on ones and performance reviews.
• Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
• Hire, orient and lead team members as necessary (case workers, centre facilitators).

Finance & Compliance Management

• Ensure compliance with donor and Mercy Corps regulations related to emergency programming.
• Draft and/or review the scope of work to hire and manage any technical consultants, including review for technical efficacy and contract budget.

Influence & Representation

• Identify, build and manage collaborative partnerships with consortium partners, sub-grantees, donors, local governments and other stakeholders.
• Communicate effectively to ensure overall project targets and donor obligations are met.

Security

• Ensure compliance with security procedures and policies as determined by country leadership.
• Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning 

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Knowledge and Experience

• BA/Sc. in relevant field required.
• 3 years of experience working on GBV programming including providing psychosocial counselling for survivors of Gender Based Violence.
• Knowledge of international humanitarian standards for GBV prevention, protection, and response.
• A clear understanding of gender, abuse of power, and issues surrounding violence against women and girls.
• Experience with developing and implementing GBV programs, particularly conducting assessments, monitoring, and evaluation.
• Strong interpersonal skills and demonstrated ability to establish effective working relations with staff and other stakeholders.
• Experience in building staff capacity through training, coaching, mentoring, etc.
• Demonstrated understanding of the needs of survivors and ability to always maintain confidentiality and respect for clients.
• Demonstrated experience working with men to end violence against women and girls.
• Excellent oral and written skills and computer skills.
• Fluency in English and Hausa is required.

go to method of application »

General Position Summary

The Sub-award & Partnership Senior Program Officer is responsible for managing the programmatic and operational aspects of sub-awards issued under the program in Mercy Corps Nigeria. Working with the sub-award team, identifying new sub-grantees & participating in the due diligence process and drafting subaward agreements.

S/he will also lead efforts to build the capacity of local sub-recipients to meet finance and compliance requirements of the relevant program’s prime donor and other donors, so that these local organizations develop professional personnel and systems. Work closely with consortium-level sub-recipient organizations to ensure they are issuing, managing and monitoring subawards in accordance with the sub-award agreement.

Essential Job Responsibilities

Sub Awards Management

• Participate in the design of new initiatives that require partnership strategies and manage the relationships with prospective partners.
• Prepare Request for Application (RFA) or call for proposal for competitive processes that clearly define and communicate steps for selecting, negotiating and awarding sub-awards.
• Develop & prepare program-specific sub-awards procedure manual, when needed
• Conduct pre-award Programmatic capacity review and other due diligence of apparently successful applicants. Facilitate with HQ & partners in developing draft sub-award agreement.
• Review & refine the Sub-grantee program description & milestones in sub-grant agreements. Support partners in identifying activities & developing their budget.
• Develop sub-recipient monitoring plans, and conduct programmatic monitoring of sub-recipients. Visit sub-recipients and produce regular programmatic monitoring visit reports.
• Review sub-recipient programmatic reports for correctness and completeness in line with financial reports and ensure that reports are submitted on time. Follow up on the resolution of program & finance performance report issues.
• Organize coordination meetings & programmatic correspondence with the sub-recipient for creating smooth relationships.
• Process the request for procurement for grants & sub-grants, assist in developing forecast & activity plan & review Actual versus budget variance analysis together with finance
• Maintain & update programmatic report on PM@MC folder file for program and follow up on Programmatic sub-award files in soft & hard copy,
• Assist sub-award close-outs & evaluation, including ensuring that all requirements of the sub-award agreement have been met and that sub-award program reports are submitted.

Partnership Management

• Provide program guidance and technical support for sub-grant award capacity building through the provision of support to partner organizations as required and in coordination with the relevant program team.
• Conduct the capacity assessment of identified organizations using Mercy Corps’ Organizational Capacity Index (OCI) tool and using OCI findings to support partner organizations to create capacity development plans.
• Refine organizational development tools and recommend best approaches for partner capacity development based on existing Mercy Corps knowledge and experience.
• Deliver training to build partner capacity and technical competencies as well as start-up monitoring and evaluation training
• Support peer-to-peer knowledge sharing and peer mentorship opportunities, including field site visits and learning events.
• Provide technical guidance to develop/strengthen partner organization’s administrative and financial management systems and structures.
• Work closely with consortium-level sub-recipient organizations to ensure they are issuing, managing, and monitoring subawards in accordance with the sub-award manual.
• Other duties as assigned

Influence & Representation

• Interface with the (donor) representatives to convey information about programs as appropriate.
• Participate in sharing best practices with NGOs and governmental agencies.
• Consistently demonstrate flexibility, resilience and ability to maintain positive relationships and composure, even under difficult circumstances.
• Maintain high ethical standards and treat people with respect and dignity.
• Demonstrate an awareness of his/her own strengths and development needs.

Security

• Ensure compliance with security procedures and policies as determined by country leadership.
• Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning

As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Accountability:

Supervisory Responsibility: Sub-awardees, Sub-Award Monitoring Officers

Reports Directly To: Chief of Party (CIPP) with a dotted line to The Senior Sub award manager and the Director of Finance (CIPP)

Works Directly With: Program Managers, Sub-award compliance officers, Operations department, and Finance

Knowledge and Experience

• BA/S or equivalent in Social Science, Management, International Development or other relevant fields; MA/S preferred.
• At least 3 years of progressive experience and proven high level of competence in working in NGOs/INGO capacity building programs, ideally in relief and/or post-conflict settings and strong gender background.
• Strong knowledge of, and experience with organizational development of CSOs in challenging environments, and ability to inform the content and method of organizational development training.
• Proven track record in staff and stakeholder training and capacity building and TOT training.
• Strong knowledge and understanding of conflict mitigation, peace-building and negotiation and ability to translate them into capacity-building elements for peace actors.
• Strong knowledge of gender, vulnerable groups and human rights theory, including the Convention on the Elimination of all forms of Discrimination Against Women (CEDAW), the Beijing Declaration and their implementation process with civic and government counterparts.
• In-depth knowledge and direct exposure to gender-related activities.
• Strong leadership, communication, and project management skills.
• Ability and interest to work with a multi-ethnic team in a culturally appropriate manner.
• Internationally recognized qualification in project or program management or a commitment to obtain the qualification in the early months of work.
• Knowledge of Sphere standards and other training in humanitarian response is preferred.

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General Position Summary

The Operations Assistant is responsible for all facilities & office management functions and logistics (asset management, fleet management and warehousing) functions in a specific field office.

Essential Job Responsibilities

Facilities and Office Management

• Ensure administration policies and procedures are implemented as described in the Field Facilities and Office Management Policy.
• Oversee facility management, including housing and office leases; ensure that security standards are maintained at all premises.
• Coordinate general office management tasks.

Logistics

• Assist in maintaining the Fleet and ensure smooth movement for staff and commodities in the region.
• Assist in supervising the rental vehicle service providers following the outlined procedures in Fleet Management Manual.
• Assist in organizing/ managing the stock of the warehouses.
• Maintaining a comprehensive warehouse record.
• Assist in maintaining the Stock counts in Mercy Corps warehouses with the support of other team members.
• Update the asset and inventory databases.
• Compiling reports regarding any incidents and reports according to the Mercy Corps Field Asset Management Manual.
• Coordination with Programs and Finance Departments regarding fiscal year-end and grant-end asset verification.

Security

• Ensure compliance with security procedures and policies as determined by country leadership.
• Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning 

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Supervisory Responsibility

Cook, Cleaner, Guard and Drivers

Accountability

Reports Directly To: Operations Manager

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualification & Transferable Skills

• Relevant qualification in the field of admin and logistics
• 2 years minimum of relevant experience.
• Excellent oral and written English skills.
• Strong computer skills in MS Excel, MS Word programs.
• A demonstrated ability to multi-task and process information into action so as to not delay program activities.

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General Position Summary

The Operations Officer is responsible for all facilities & office management functions and logistics (asset management, fleet management and warehousing) functions in a specific field office.

Essential Job Responsibilities

• Promptly process service and goods purchase requests for the respective office in coordination with procurement.
• Manage the fleet and the movements and ensure the travels for national and international Mercy Corps or official visitors as per the movement plans.
• Must have a clear understanding of all Mercy Corps policies and operation requirements.
• Any coordination required with multiple stakeholders (internal/ external) for commodities movement for and to the warehouse.
• Assist in purchasing items required for office operation in coordination with procurement.
• Receive and certify all purchases made by Mercy Corps in the field office for operation use.
• Document all Logistics procedures and keep file copies of all documentation.
• Responsible for Fleet management and reporting.
• Responsible for Warehouse management and reporting.
• Responsible for Assets and Inventory management and reporting.
• Responsible for admin, facilities management and facility contracts for Mercy Corps offices, guesthouses and warehouses.
• Maintain a clear record of all leases.
• Assist in operation utility bills like water and power bills.
• Manage the transportation of goods/supplies in Mercy Corps operational areas and to beneficiaries.
• Ensure that commodities stored in the warehouse/storage are safe and in good condition.
• Contributes to team effort by accomplishing related results as needed.

Security

• Ensure compliance with security procedures and policies as determined by country leadership.
• Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning 

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Supervisory Responsibility

Cooks, Guards, Drivers and Cleaners

Accountability

Reports Directly To: Field Manager with a dotted line to the Operations Manager.

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualification & Transferable Skills

• Relevant university degree or equivalent.
• 2-3 years of experience in Logistics, Admin, Asset, Fleet Management, and warehousing.
• Effective verbal and written communication, and organizational skills.
• Basic computer skills (Word, Excel)
• Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members and a proven ability to solve problems independently without direct supervision.
• Working experience with humanitarian organizations will be considered a plus.