Fresh Vacancies at The Maryland Global Initiatives Corporation (MGIC) Nigeria

Locations: Abuja and Rivers
Reports to: Director of Health Projects

Job Purpose

• Oversee all Health informatics related activities and technological resources of UMB-Nigeria for organizational growth
• Establishes and implement the technology vision of UMB-Nigeria and leads its technological development.

Duties and Responsibilities

Leadership
Innovation:

• Supporting best practices: This involves scouting and standardizing market research methods for novel ideas and insights; strategic innovation; promoting open innovation; and introducing group tools and processes that encourage creative thinking
• Developing skills:This is about training company personnel on the skills they need and developing and applying measures to track improvements in innovation and the skills underpinning them
• Supporting business units in new product and service initiatives: This means acting as methodology expert and facilitator for the most critical innovation teams across the company, supporting them in “raising the bar” of their aspirations. Training other managers to perform these roles also allows them to support innovation in business units
• Identifying new market spaces: This includes analyzing trends and market disruptions and searching for emerging new market opportunities. In some cases, they’ll need to be developed at the corporate level when they do not fit into the current business units’ boundaries
• Helping people generate ideas: Setting up and running ideas generation platforms and formats like jam sessions, hackathons, and internal or external crowdsourcing for the benefit of the corporation
• Designing shelter for promising projects: Designing resource allocation processes (portfolio, stage-gate, capex, budgeting) to take potentially disruptive innovations forward from the seed stage to the market without getting killed on the way by managers who are invested in the status quo.

Technology:

• Develop and routinely update all processes, standard operating procedures and documents for software management for the organization
• Recommend appropriate capacity building opportunities for software management
• Overall Responsibility of IT Delivery Budget & Plans:
• Responsible for the provision of professional high-quality solutions including systems development, implementation, IT support services, and strategic planning of future IT requirements for the organization to enhance services
• Responsible for Providing expert level technical, analytical advice, and skills in the strategic development of complex technology and software Health industry Services
• Providing strategic and professional leadership on information technology projects and development. Using considerable experience to be the lead expert for web, database, data warehouse, data reporting systems, and data migration
• Responsible for the monitoring, support, maintenance, and security of multiple management information systems and application. Using specialist knowledge of industry standard methodology for controlling support environments
• To provide the overall senior management responsibility for the following teams:
  • Systems Development
  • Health Informatics and System Analysis
  • Infrastructure and Information Technology Management
• Responsible for the operational and strategic planning, and provision of resource, for delivery of a program of work across the organization
• Assesses the risks of various solutions and prioritizes competing business demands
• Provide overall direction to the team
• Overall responsibility for the success of the entire project from the following perspectives:
  • Contractual matters
  • Availability of requisite resources and infrastructure Execution / Delivery
  • Customer satisfaction
  • Business Objectives
• Approve Process Document and Frameworks including changes
• Vendor Relationship & Customer Satisfaction.

Representation:

• Collaborate with the government and other stakeholders on e- initiatives by attending TWG meetings and Implementation of all activities designed by the government
• Attend designated meetings in relation to cross cutting issues at different levels e.g within organization (Team lead meetings, general staff meetings), outside (GON, various Partners meetings).

Communication:

• Maintain reports and documentation that are consistent with the task at hand and available to all concerned parties via e-mails or standard archiving options
• Connects easily with supervisees and colleagues at all levels in a professional manner.

Creativity:

• Generate solutions or approaches to the most demanding problems within the team
• Establish workable, prioritized, and highly effective problem- solving plans for each problem.

Mode of Evaluation:

• Biannual updated SOP for team
• Reports of representation attended (meetings, TWGs)
• Responses via e-mail to supervisees, colleagues & management on key issues
• Documentation of innovative new ideas or problem-solving initiative
• Employee assessment of supervisor.

Team Coordination and Supervision

• As a Technical Advisor, you are tasked with the responsible for providing the overall senior management for the following teams:
  • Systems Development
  • Health Informatics and System Analysis
  • Infrastructure and Information Technology Management.
• You will be held responsible for the work and the output of the teams.

Your task for this role include but not limited to:

• Provide appropriate mentoring and support to each supervisee addressing their individual assigned task. This should include one on one physical visits, monthly meetings and documentation communication to each/all supervisees
• Give supervisees the information, technology and reference materials necessary to perform their jobs
• Assign task to supervisees to build their capacity and demonstrate their skills in the task in:
  • Site support: Each supervisee should have a copy of what sites have been assigned to them with a detailed SOW
  • Developments: specific roles of each staff who be documented and communicated to the staff for each development activity
  • Desk activities: Each supervisee should be made aware of the sites that they are responsible for reporting. Feedback on reporting rates and quality of data entered should be shared and discussed with supervisee routinely.
• Conduct annual performance development plan and appraisal for each supervisee
• Recommend performance awards and/or merit increases when appropriate
• As merit increases and award programs are implemented, supervisors will be required to provide evaluations that demonstrate the performance of eligible supervisees
• Sign monthly timesheets and approve requests for time off. Your signature on a time record means you concur with the hours worked as recorded by your supervisee, including time taken off that may result in the supervisees inability to complete the required task
• Identify and support supervisees to complete at least 1 capacity building activity within the year relevant to the project
• Help supervisees address and resolve a wide variety of concerns and complaints. These typically involve job duties and job descriptions, performance standards, and relations with coworkers. This is required for better team bonding

Mode of Evaluation:

• Annual PDPs and appraisals
• Quarterly documented feedback and coaching discussions (Dec, Mar, Jun & Sep)
• Quarterly scorecard of work plan/assigned task and achievements

Qualifications
Education:

• Bachelor's Degree in Computer Science, Electrical Engineering, Computer Engineering or similar technical discipline; or, equivalent demonstrable experience.

Experience:

• 10 years systems development experience, 5 years at senior level
• Successful full life-cycle implementation of a least 5 major projects

Specialized knowledge:

• Broad IT domain experience in three or more of the following areas IT areas: Applications Development, Enterprise Architecture, Project Management, Vendor Management, Quality Assurance, Infrastructure, and Maintenance and Support
• A comprehensive understanding of the technical, data and business Requirements of a range of sectors and organizations and the appropriateness of emerging technologies and techniques.

Skills:

• Strong organizational, time management, computer and communication skills, leadership, coaching and team building skills to strengthen and cultivate relationship to help achieve organizational goal.
• Ability to recognize the sensitivity to individual organizations needs and the impact on services of the introduction of IT solutions

Abilities:

• Strategic and analytical thinking skills with ability to solve problems and make decisions and able to manage multiple task and prioritize
• Ability to determine activities and project towards measurable goals and standard setting in collaboration with other team members.

Interpersonal/Individual Competencies:

• Ability to work with other team members, flexibility, decisiveness and personal integrity

Professional Certification:

• Certification in any Software management
• Certification in Project or team management qualification

Work Conditions:

• Requires a minimum of planned 2 weeks of travel per quarter to provide technical support, mentoring and supervision
• But must be able to work with very SHORT timelines that may require unplanned travels and long work hours

Physical Requirements

• This job requires long hours of data review and analysis with periods of very few or non-breaks.

go to method of application »

Reports to: Health Informatics and System Analysis Specialist

Job Purpose

• Providing the delivery team with the domain knowledge support to facilitate effective disposition of all service requests
• Works with end users to elicit high level requirements and capture business needs and dearly articulates and documents business functional requirements.

Duties and Responsibilities
Technical Expertise:

• Providing the delivery team with the domain knowledge support to facilitate effective disposition of all service requests
• Works with business users to elicit high-level requirements and capture business needs
• Clearly articulates and documents business functional requirements
• Review Customer/Clients Business Requirements/Request (CBR), Business Problems Statement and Create Business Functional Requirements (BFR)
• Conducting reviews with all Team on Technical Deliveries
• Performs requirements analysis in conjunction with the Technical Design Team & Technical Architects
• Engage with client on requirements and application Review Solution & Design
• Preparation and circulation of status report
• Tracking of Risks and Issues
• Create Cost case & Estimation
• Participate in project planning & definition of project scope, goals and deliverables
• Participate in defIning project tasks and resource requirements
• Responsible for tracking project deliverables using appropriate tools
• Constantly monitor and report on progress of the project to all stakeholders
• Implement and manage project changes and interventions to achieve project outputs
• Manages ongoing relationship with business partner to drive satisfaction with IT
• Obtains key inputs from enterprise architecture teams and identifies solution interdependencies
• Engages with knowledge workers to incorporate usability and user interface needs when designing systems
• Proactively resolves customer satisfaction issues.

Communication:

• Maintain reports and documentation that are consistent with the task at hand and available to all concerned parties via e-mails or standard archiving options
• Connects easily with supervisors and colleagues at all levels in a professional manner

Creativity:

• Generate solutions or approaches to the most demanding problems within the team
• Establish workable, prioritized and highly effective problem- solving plans for each problem.

Mode of Evaluation:

• Biannual updated SOP for team
• Responses via e-mail to supervisors, colleagues & management on key issues
• Documentation of innovative new ideas or problem-solving initiative
• Employee assessment of supervisor

Qualifications
Education:

• Bachelor's Degree in Computer Science, Electrical, Engineering, Computer Engineering or similar technical discipline; or equivalent demonstrable experience.

Experience:

• Minimum of 3 years of technology experience
• 2 years hands-on technical roles in the field and relies on experience.

Specialized Knowledge:

• Ability to manage multiple projects simultaneously and under pressure
• Strong attention to detail and focus on task completion
• Internal and External Stakeholder Management
• Team leader capable of motivating staff
• Ability to get on with all levels of people
• Possess strong relationship building skills
• Superb communication skills and able to articulate technical jargon to a nontechnical audience
• Ability to gain results through others
• Knowledge of project management methods
• Able to continuously meet targets and surpass expectations
• Articulate and well presented
• Having the necessary drive and enthusiasm required for a tough competitive industry. Extensive knowledge of data processing, hardware platforms. and enterprise software applications.
• Technical experience with systems networking, databases, Web development, and user support.
• Good background in Data Base design in Microsoft SQL and Access
• Background in Microsoft NET, Visual Basic, Excel, Word, Outlook and HTML
• Good working knowledge skills with Microsoft Office Products, Microsoft Visio, and Microsoft Project.

Skills:

• Strong project management skills with effective results focus within an information systems environment
• Strong analytical and problem-solving skills
• Experience in the development and implementation of standards, procedures and guidelines to support operational processes
• Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities;
• Proven ability to be flexible and work hard, both independently and in a team environment, in high pressure on-call environment with changing priorities
• Willingness to work occasionally outside of normal business hours
• Excellent English oral and written communication skills
• A results oriented individual who thrives working in a fast paced environment

Abilities:

• Ability to multi- task, Analytical skills
• Ability to follow verbal or written instructions, Thinking analytically, Communication, Using effective verbal communication, Using effective written communication
• Handling stress & emotions, Concentrating on tasks, Making decisions, Adjusting to change
• Examining/observing details
• Sitting for long periods at a time

Interpersonal/Individual Competencies:

• Ability to work with other team members, flexibility, decisiveness and personal integrity.

Working Conditions

• Requires a minimum of planned 2 weeks of travel per quarter to provide technical support, mentoring and supervision
• But must be able to work with very SHORT timelines that may require unplanned travels and long work hours.

Physical Requirements

• This job requires long hours of data review and analysis with periods of very few or non-breaks.