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  • Posted: Jul 15, 2020
    Deadline: Not specified
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    Workforce Management Centre Limited is a Management Consulting and Outsourcing Professional Services Firm. Following its inception in July 2004, Workforce Management Centre Limited (Workforce) has built an enviable reputation as the leading indigenous management and professional services consulting firm in Nigeria. Drawing from its Deep Domain Expertise, ...
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    Outlet Manager

    Industry: Retailing
    Catagory: Beauty / Fashion

    Descriptions
    Management:

    • Lead others and work effectively with store team
    • Supervise, assign and direct activities of the store’s team
    • Effectively communicate information to store team and supervisors in an open and timely manner
    • Support Store team with actions plans for operational and service improvement

    Customer Service:

    • Assist customers with their questions, problems and complaints
    • Promote the company's customer service culture (greet, offer help, and thank)
    • Provide colleagues personalized customer service feedback and coaching
    • Handle all customer relations issues in accordance with company policy
    • Promote a positive shopping experience for all customers
    • Maintain customer privacy by not sharing customer data without authorization.

    Merchandising / Presentation:

    • Stock shelves
    • Manage re-order levels & restocking from HQ for the store
    • Conduct merchandizing activities in line with approved brand guidelines
    • Account for promotional and sales support materials
    • Organize and execute the display and maintenance of off-shelf merchandise.

    Job Requirement
    We are looking for a candidate who fulfill these requirements:

    • 3-4+ years of retail store experience.
    • Experience as store or outlet manager related retail environment and / or Luxury boutique or fashion related industry experience with a client book is strongly preferred. Experience with retail point of sale system very necessary
    • Accuracy and attention to detail.
    • Ability to organize and prioritize a variety of tasks / projects.
    • Ability to work a full-time flexible schedule including some early morning and weekend shifts to work overtime as needed and to respond to urgent issues at the store when they arise

    Perks
    HMO Pension Leave allowance

    go to method of application ยป

    Sales Executive

    Industry: Retailing
    Catagory: Beauty / Fashion

    Descriptions

    • Acts as advisor or consultants to walk-in customers and over-the-phone customers.
    • Provide friendly, efficient service to all walk-in customers.
    • Offer information about merchandise selection to help customers choose wisely.
    • Have deep product knowledge and exhibit familiarity with all product information.
    • Actively listen to customers and then provide them with solutions that are exactly what they need.
    • Excite customers about how new products can enhance their lives.
    • Assist customer by suggesting additional merchandise that compliments their selections.
    • Assist in pricing merchandise, markdowns, restocking and other retail-related duties.
    • Be able to effectively handle customer service issues.
    • Assist and maintain visual merchandising and selling floor standards.
    • Know and use promotional event information to maximize sales.
    • Assist in preparation of periodic physical inventory exercises.
    • Be able to use PoS Systems for sales & other check-out functions
    • Support Outlet Manager to execute the display and maintenance of off-shelf merchandise.

    Job Requirements
    We are looking for a candidate who fulfill these requirements:

    • 1-3 years of experience working in a luxury service retail environment or other Customer service experience and / or retail sales experience.
    • Strong communication skills.
    • Good reporting skills.
    • Ability to work a full-time flexible schedule including some early morning and weekend shifts to work overtime as needed and to respond to urgent issues at the store when they arise.

    Perks
    HMO Pension Leave allowance.

    Method of Application

    Use the link(s) below to apply on company website.

     

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