Fresh Jobs at Tezza Business Solutions Limited

Job Objectives

• Responsible for managing and supporting the organization enterprise network.
• Diligent and meticulous with the ability to identify problems and come up with solutions can help in ensuring that network runs smoothly and secured.

Duties & Responsibilities

• Manage day-to-day network infrastructure
• Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses.
• Oversee troubleshooting for system errors
• Fully support, configure, maintain and upgrade enterprise networks and in house active devices.
• Ensure network security and connectivity
• Define network policies and procedures
• Assess the company’s need for any and all computing technology and make appropriate recommendations for purchases and upgrades.
• Connect all relevant technology to the network with secure protocols.
• Deploy and roll out updates and upgrades in a minimally disruptive way.
• Create training and educational materials to ensure that users understand security protocols, connection procedures, and other necessary information.
• Monitor the performance of the network using analytical data to seek problems or concerns.
• Proactively seek changes or upgrades that can improve the network in a way that adds to the business’s efficiency.
• Maintain information security for sensitive data.
• Create and update documentation as required.

Requirements

• B.Sc degree in Computer Science or related field. Preferably CCNP Certified.
• Proven experience in a network administrator and network security role.
• Hands on experience in networking, routing, switching and security
• Excellent knowledge of best practices around management, control, and monitoring of enterprise network infrastructure
• Experience with firewalls (Cisco ASA, Cisco Firepower, Cisco ISE & Palo-Alto), Internet VPN’s remote implementation, troubleshooting, and problem resolution.
• Ability to set up, configure and integrate network hardware
• Familiarity with enterprise network management solutions e.g. SolarWinds

Essential Skills:

• Ability to read, analyse and interpret technical instructions and manuals.
• Familiarity with Enterprise technologies.
• Knowledge of Network Security.
• Able to ensure a high level of customer satisfaction.
• Having keen attention to detail whilst at the same time able to see the big picture.
• Strong planning and organizational skills.
• Ability to communicate in an understandable, polite and friendly manner.

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Detailed Description

• We are currently seeking for a qualified Business Analyst / Project Manager to join our Business Process Engineering team.
• The successful candidate will be expected to serves as a liaison between IT, Operations and the business line to facilitate process improvements, process development and process engineering.
• The individual will also be responsible for monitoring business processes and user needs, documenting business requirements in order to enhance as well as support new and existing bank initiatives.
• The successful candidate must possess a good understanding of process improvements and industry requirements. He or she must also be able to act as a team leader and sometimes as project manager for assigned projects.
• The successful candidate must be able identify, research and analyze process problems with new banking products, recommend changes, develop solutions with all concerned stakeholder.

Key Deliverables

• Design, develop and manage the Bank’s business processes and procedures
• Identify quick wins and come up with innovations that will improve the Bank’s business processes
• Facilitate review sessions with stakeholder units
• Design new processes based on defined metrics taking into consideration the peculiarity of relevant team’s operations
• Document policies, procedures, standards, and processes in line with the financial industry and best practices
• Collaborate with IT for the automation of relevant processes to ensure more efficient service delivery
• Develop Business / Functional requirements for development of new applications.

Requirements
Educational Requirements:

• Bachelor's degree or foreign equivalent in Business Administration, Engineering, Computer Science, or closely related and 5 years of progressive, post-bachelor’s experience in the position offered or as a Business Analyst, or closely related occupation, in financial services / banking industry.

Experience must include:

• Utilizing Project Management tools to manage project requirements and to ensure application testing and execution adhere to quality standards;
• Converting business requirements to technical specifications;
• Utilizing Project Management Methodology to work on project deliverables and to ensure deliverables meet standards and processes;
• Process improvement and optimization skills and best practices to define and develop project workflows involving customer care teams / tasks and enhancing business processes, and streamlining data integration.