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  • Posted: Sep 12, 2022
    Deadline: Oct 12, 2022
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    Rosabon Financial Services Limited is the leading Financial Intermediary and Equipment Leasing firm in Nigeria, a subsidiary of Concept Group Nigeria. Licensed by the CBN ON April 22, 1993, we have built a reputation for passionately and professionally delivering innovative and superior financial services to our growing clientele by providing value added lea...
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    Head of Lease

    Responsibilities

    • Work closely with internal teams to provide key business insights, define and implement appropriate sales, marketing, operational and business development strategies to maximize sales and profitability of the business.
    • Develop, implement, monitor and evaluate new sales ideas and strategies.
    • Keep up-to-date with supply and demand, changing trends, economic indicators and competitors.
    • Manage personal/departmental periodic activities to align with set goals and targets in accordance with organization policies and standards.
    • Responsible for generating lease leads and Business support loans, as well as ensuring same are efficiently and effectively consummated.
    • Work with Branch Managers to manage department performance in the respective branches by coordinating sales efforts in line with marketing strategies and providing coaching and guidance to branch team members.
    • Reviews Offer Letter templates, draft Lease Agreements and register Bills of Sale for vehicle collateral
    • Work with Head, Credit Control to minimize and manage each transaction’s risk exposure by way of; fulfilling requirements for Client home and office visits, Cheque management, Recovery, etc.
    • Generate profitable Finance Leases (Consumer, Corporate and Sale & Leaseback), Operating, Non-maintained leases, periodically.

    Qualifications / Requirements

    • Minimum of a First Degree in Business Administration, Economics, Marketing or a related field
    • Proven experience working in a managerial level, within a leasing or a related sector. Preferably incorporate lease or general sales role
    • Post-graduate qualification(s) and professional membership will be an added advantage.
    • 7+ years of experience in Sales and business development.

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    Digital Marketing Executive

    Duties & Responsibilities

    • Plan and oversee the execution of all aspects of our digital marketing department including our SEO/SEM,
    • Marketing database, email and display advertising campaigns.
    • Measure, report and evaluate all relevant metrics (performance, website traffic, service quotas, target audience psychographics, behavioral patterns as well as customer engagement and retention) of all digital
    • marketing campaigns, and assess against goals (ROI and KPIs)
    • Identify the latest trends, insights and technologies affecting our industry to optimize spend and performance
    • Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
    • Brainstorm and implement new and creative growth strategies, providing thought leadership and perspective for adoption where appropriate
    • Coordinate with advertising and media experts to improve marketing results.
    • Collaborate with internal teams to create landing pages and optimize user experience
    • Develop and monitor campaign budgets.
    • Prepare accurate reports on marketing campaign’s overall performance.
    • Assist with overseeing and managing all contests, giveaways, and other digital projects.

    Job Requirements

    • Bachelors / Master's Degree in Marketing or relevant field.
    • A minimum of 3 years’ experience in a digital marketing or advertising position.
    • Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
    • Demonstrable experience leading and managing SEO/SEM, marketing database, email, best practices, website analytics tools, social media and/or display advertising campaigns
    • In-depth knowledge of various social media platforms, best practices, and website analytics.
    • Solid understanding of HTML, CSS, and JavaScript is required.
    • Experience in setting up and optimizing Google Ad words campaigns
    • Working knowledge of HTML, CSS, and JavaScript is required
    • Highly creative with excellent analytical abilities.
    • Outstanding communication and interpersonal skills.
    • Strong analytical skills and data-driven thinking
    • Up-to-date with the latest trends, technologies and best practices in online/digital marketing.

    go to method of application »

    Senior Deposit Mobilization Officer

    Responsibilities

    • Source appropriately priced and structured deposit liabilities for the company from retail and institutional sources.
    • Meet, maintain and exceed set targets
    • Cultivate new clientele on a regular basis.
    • Cultivate and maintain courteous and efficient relationships with clients.
    • Timely response to feedback and other customer-related issues or requests.
    • Participate in creating new and better marketing based on field experience.
    • Visit, engage prospects and maintain liability generated
    • Propose services, up-selling and cross-selling whenever possible
    • Recruit, train and build sales teams across the country
    • Increase number of Treasury services taken up by Clients
    • Ensure the effective, high-quality management of Clients
    • Conduct periodic competitor analysis, reviewing product rates and requirements
    • Prepare and send a periodic reportto management
    • On-board and manage subordinates to maintain a consistently high number of prospects, and with a high conversion rate

    Qualifications

    • Minimum education level - First Degree in any discipline from a reputable academic institution. Post-graduate qualification(s) and professional membership will be an added advantage.
    • 5+ years of experience in sales and business development. Experience in a financial institution is an added advantage
    • Demonstrated track record of meeting / exceeding targets as an individual contributor.
    • Successful experience building a territory from little or nothing.

    go to method of application »

    Underwriting Process Analyst

    Job Summary

    • The Underwriting Process Analyst will maintain the credit quality and the credit analyses strategies, processes and policies of the company, as well as the flow of operations within the unit.
    • Work with the performance management and business operations teams in designing the right structure, flow and proper execution of identified processes and policies.
    • In this role, you will be responsible for documenting, monitoring, and improving our end-to-end process to manage chargeback risk.

    Duties & Responsibilities

    • Ensure optimal performance of all automated processes, review same periodically and recommend launches, improvements and changes when necessary.
    • Help manage daily workflows to increase understanding of processes and pain points
    • Work closely with our Operations and Underwriting teams to identify process improvement opportunities
    • Identify the key levers that have the greatest impact on operational efficiencies
    • Maximize efficiency in an environment where the process is fluid and creative solutions are expected
    • Build strong relationships with Disputes, Recovery, Fraud, Customer Support, and Account Management teams to maximize success
    • Constantly ensure a balance between profitability and growth for the organization.
    • Ensure and maintain a well and clearly defined business structure for proper decision making.
    • Monitor these flows and operations to ensure optimality, adherence and compliance.
    • Articulate, design and implement highly effective underwriting processes and translate same into actionable pieces of information that can be leveraged on by the underwriters
    • Develop strong analysis framework that will guide underwriting process.
    • Ability to detect and understand competitive differentiators that makes the difference from other process.
    • Utilize analytics to monitor process performance and support policy change
    • Identify and resolve gaps in current operational processes and policies to mitigate operational errors.

    Job Requirements

    • B.Sc. in Finance, Accounting or any relevant field.
    • Minimum of 2 years and above experience with a financial background.
    • A knack for figures and passionate about analysis and process optimization.
    • In-depth knowledge of IFRS principles and changes.

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    Underwriting Portfolio and Policy Strategist

    Job Summary

    • Underwriting Portfolio and Policies Strategist will carefully monitor the underwriting unit’s portfolio and constantly define necessary policies, optimizing same for effective performance, as well as translating and communicating high- level directions for ‘front line’ underwriters, i.e., underwriters assessing risks on individual accounts, to follow.
    • This opportunity is also responsible for effectively guiding every single intermediary step and decision in the underwriting activities, resulting ultimately, to a perfectly executed underwriting strategy.

    Duties and Responsibilities

    • Develop strategies that can enable risk control.
    • Collaborate with strategic business leaders in designing and implementing strategic credit analysis policies, as well as driving same to ensure optimal performance.
    • Develop strategies to determine loan risk and customer behavioral trend.
    • Partner with business units and other stakeholders to develop credit strategies to meet business goals
    • Monitor the existing policies and develop new ones to ensure that the portfolio quality is within expectations while enabling business growth.
    • Keep abreast of latest analytical tools and techniques and use them to develop strategies
    • Act as gatekeepers to ensure adequately priced and fairly selected exposures are entering the company’s books.
    • Monitor competition’s contracts and strategies and with it, ensure adequate benchmarks in line with the company’s risk appetite.
    • Assist the sales department to understand how and why certain product features and customers help or hinder risk mitigation and may influence the books.
    • Liaise with the product department to analyze all products and product features, and consequently, design an effective strategy around first level analyses before disbursement.
    • Demonstrate a high degree of empathy for the business and customers, and bring creativity and structured thinking towards portfolios management and policy design/implementation.

    Job Requirements

    • B.Sc. in Finance, Accounting or any relevant field.
    • Highly analytical and love to analyze data to generate information
    • Excellent communicator to present and explain your strategies to multiple internal stakeholders
    • Have 2+ years of experience managing credit for unsecured lending portfolios
    • In-depth knowledge of IFRS principles and changes.

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    Telesales Executive

    Job Summary

    • The Telesales Executive is solely responsible for outbound calls to clients either assigned or personally acquired aiming at surpassing given sales target and to ensure proper documentation of all calls and sales delivery.

    Major Responsibilities

    • Promote and sell company Asset Creation (Loans/Lease) products to both individuals and corporates via telephones; cold calls.
    • Follow-up on potential sales leads for the organization.
    • Follow up with existing clients and sustain long-term business relationships.
    • Understand customer needs and offer solutions and support.
    • Answer customers’ enquiries and provide correct answers; creating positive customer experience.
    • Meet and exceed sales goals.

    Qualifications / Requirements

    • Relevant Bachelor’s Degree or it's equivalent.
    • Minimum of one-year relevant telesales experience.
    • General awareness of services offered by the non-banking financial industry.
    • Impressive sales capability.
    • Exceptional verbal and written communication skills.
    • Exceptional customer care focus.
    • Proficiency in Microsoft Office Suite.
    • Goal-orientation and self-starter.
    • Ability to multitask and manage time efficiently.
    • Analytical and Strategic thinking

    go to method of application »

    Account Manager - Deposit Mobilization

    Responsibilities

    • Source appropriately priced and structured deposit liabilities for the company from retail and institutional sources.
    • Meet, maintain and exceed set targets
    • Cultivate new clientele on a regular basis.
    • Cultivate and maintain courteous and efficient relationships with clients.
    • Timely response to feedback and other customer-related issues or requests.
    • Participate in creating new and better marketing based on field experience.
    • Visit, engage prospects and maintain liability generated
    • Propose services, up-selling and cross-selling whenever possible
    • Recruit, train and build sales teams across the country
    • Increase the number of Treasury services taken up by Clients
    • Ensure the effective, high-quality management of Clients
    • Conduct periodic competitor analysis, reviewing product rates and requirements
    • Prepare and send a periodic report to management
    • On-board and manage subordinates to maintain a consistently high number of prospects, and with a high conversion rate
    • Evaluate the structure, negotiate, and close new transactions, portfolio restructurings, rescheduling, capital increases, equity sales, etc.

    Requirements

    • Minimum education level - First Degree in any discipline from a reputable academic institution. Post-graduate qualification(s) and professional membership will be an added advantage.
    • 5+ years of experience in sales and business development. Experience in a financial institution is a MUST
    • Demonstrated track record of meeting / exceeding targets as an individual contributor.
    • Successful experience building a territory from little or nothing.
    • Working knowledge of deal structuring and closing principals.
    • Strong communication and networking skills.

    go to method of application »

    Lease Executive

    Details

    • The lease executive will build and preserve trusting relationships with our clients to get quality risk assets being Corporate Loans, operating and finance leases. We’ll rely on you to find ways to outperform our competition and maintain our company’s positive image.
    • Ultimately, you’ll maintain strong relationships with the company’s clients to boost our brand and profits.

    Job Description / Responsibilities

    • Generate High-Quality Risk Assets
    • Identify key staff in client companies to cultivate profitable relationships
    • Resolve clients complaints quickly and effectively
    • Understand clients’ needs and develop plans to address them
    • Promote excellent customer service.
    • Aim to preserve customers and renew contracts
    • Approach potential clients to establish relationships
    • Gain solid knowledge of competitors to build new profitable products
    • Building positive relationships with customers
    • Identifying opportunities for greater profits
    • Intuitive to customers’ needs
    • Strategic thinker and ability to analyze and solve problems quickly
    • Attentive to detail and organized
    • Must be self-motivated, flexible, and able to manage other assigned tasks
    • Prepare reports as at when due or assigned.
    • Other activities assigned by the head of the unit for better team productivity.

    Skills / Competencies / Requirements

    • B.Sc / BA in Business Administration or similar field
    • A minimum of 4 years work experience.
    • Proven experience in Sales and Business Development
    • Knowledge of customer management practice
    • Experience in Risk Assets creation
    • Experience in leasing
    • Problem-solving attitude
    • Excellent communication skills
    • Aptitude for fostering positive relationships
    • Teamwork and good work ethics.

    go to method of application »

    Underwriting Fraud Analyst

    Job Summary

    • The Underwriting Fraud Analyst will perform various duties to protect the credit underwriting unit and the entire organization from known or suspected internal or external fraudulent activities, with a primary focus on detecting, preventing and following policies and procedures to ensure the reduction of potential losses.
    • The analyst proactively prevents fraud/loss by analyzing fraud patterns/trends, and monitors high-risk account activity.
    • Coordinates activities to resolve and prevent fraud across the organization.

    Duties & Responsibilities

    • Interacts with members as needed who are reporting fraudulent activity.
    • Reviews suspicious accounts for potential fraud.
    • Reviews suspicious documentation submitted for both new transactions and loans.
    • Review and Process all consumer statements on credit bureaus.
    • Assist the Compliance department in compiling relevant information and narrative to make the determination if needed.
    • Analyzes and conducts investigations of potentially fraudulent activity, to ensure minimal loss to the organization.
    • Coordinates cross-functional communication, to resolve fraud situations and provides recommendations to resolve fraud.
    • Collaborates with the internal audit department to monitor the underwriting activities, prevent and mitigate risks and potential losses.
    • Maintains the fraud analytics database, tracks fraud trends and statuses of various types of fraud.
    • Periodically train and educate the underwriting team to identify and respond to potential fraud trends and situations.
    • Develop, build and prioritize risk into classes
    • Compiles various reports for management, to update the status of current investigations, and necessary actions needed to either mitigate.
    • Develops, maintains, and implements policies/procedures to detect and prevent fraudulent activity.
    • Assists the internal audit and compliance analyst in investigating suspicious activity on account.

    Job Requirements

    • The ideal candidate should have 2 years and above experience with a financial background.
    • A knack for figures and passionate about analysis and process optimization.
    • In-depth knowledge of IFRS principles and changes.
    • Proven experience in recognizing fraudulent items and items that merit more detailed analysis by
    • reviewing accounts and transactions to determine fraud trends.
    • Broad knowledge of the operations of a financial institution.

    Method of Application

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