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The name Okadabooks was thought of when the founder was riding an okada in his dreams. He noticed how Okadas were able to bypass the congested roads of Nigeria by offering a cheaper, faster and more flexible alternative to conventional means of transportation. Today the conventional way of reading and publishing books is currently experiencing a traffic jam ...
The Team Lead, Business Operations has authority stretching over the marketing, sales, customer support departments at OkadaBooks. Responsibilities include enforcing and modifying policies (where applicable), managing daily operations and planning how both material and human resources are to be utilized while simultaneously driving team KPIs.
The individual has the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities. He/She will report directly to the CEO and work collaboratively with the rest of the team to ensure well-laid out plans are executed effectively.
As Coordinator of Business Development at OkadaBooks, your primary responsibility will be to develop and grow strong revenue streams utilizing our product offerings … both existing and new. This is a high-energy job requiring persistent and persuasive interaction with clients, the ability to open new doors, close big deals and maintain key relationships. The ability to work collaboratively with internal teams to manage and deliver on projects is essential. This role will be supported by a talented content team.
OkadaBooks is rapidly growing and we need a business development leader who is customer-focused, consultative, and comfortable with discussing innovative solutions in the publishing space. While a background in publishing is not a requirement, a willingness to learn and empathize with prospects is. In this role, you will oversee a portfolio of clients and work with the content team to improve our processes as we scale.
As OkadaBooks’ Content Marketing Associate, you’ll be responsible for shaping the future of customer acquisition and engagement marketing for OkadaBooks. Your primary responsibility will be to drive sales/revenue utilizing a wide range of products and platforms, including Emails, Push Notification, Social Media and our Website front page, all while maintaining the brand’s unique and fun voice to drive sales.
Customer support at OkadaBooks is not measured by the number of tickets you reactively respond to or how fast you reactively resolve complaints. At OkadaBooks, customer service is a proactive relationship, it’s anticipating and preventing problems before they happen, it’s knowing the birthdays of key authors and celebrating it, it’s doing things beyond the computer screen like writing letters to customers and hugging readers … it’s beyond tickets. To execute this, you have to be a people’s person with a sprinkling of technical curiosity and a focus on killing your KPIs with love.
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