Fresh Jobs at MTN Nigeria

• Collect, analyze and interpret a wide variety of Channel data and develop weekly/monthly reports in preparation for business review meetings.
• Engage the regions to follow up on implementation of Customer Acquisition Channel Initiatives.
• Provide and maintain a strong and reliable database to facilitate tracking and improvement of channel services and providing information enabling channel business decisions to be made.
• Prepare monthly, quarterly and year to date (YTD) measurement reports.
• Provide functional support to Customer Acquisition Manager
• Evaluate performance measured against SIM registration channel objectives   in the following areas: Trade Partner and Sub – Trade Partner  Environments, Walk-in-Centers, Mobile Lite, Connect Stores and Connect Points, Other Sim Registration Agents
• Report and analyze SIM Card registration, SIMS availability/Supply and Distribution, Activations, Customer Retention/Churn trends and activity plans.
• Maintain Customer Acquisition Channel members’ database (SIM Registration Point and End Users Details).
• Establish and maintain contact with external intelligence both locally and internationally, and verify the authenticity of the information received
• Analyze relevant best practices and provide recommendations to Customer Acquisition Manager.

Education:

• First degree in Economics, Business Administration, Accounting or any related discipline
• Fluent in English 

Experience:

• 3-7 years’ work experience comprising:
• Experience working in a medium-sized organization:
• Project  planning  and reporting, sales/marketing or related function
• Experience using Data Mining Tools
• Telecoms experience would be an added advantage
   

go to method of application »

• Collect, analyze and interpret a wide variety of Channel data and develop weekly/monthly reports in preparation for business review meetings.
• Engage the regions to follow up on implementation of Customer Acquisition Channel Initiatives.
• Provide and maintain a strong and reliable database to facilitate tracking and improvement of channel services and providing information enabling channel business decisions to be made.
• Prepare monthly, quarterly and year to date (YTD) measurement reports.
• Provide functional support to Customer Acquisition Manager
• Evaluate performance measured against SIM registration channel objectives   in the following areas: Trade Partner and Sub – Trade Partner  Environments, Walk-in-Centers, Mobile Lite, Connect Stores and Connect Points, Other Sim Registration Agents
• Report and analyze SIM Card registration, SIMS availability/Supply and Distribution, Activations, Customer Retention/Churn trends and activity plans.
• Maintain Customer Acquisition Channel members’ database (SIM Registration Point and End Users Details).
• Establish and maintain contact with external intelligence both locally and internationally, and verify the authenticity of the information received
• Analyze relevant best practices and provide recommendations to Customer Acquisition Manager.

Education:

• First degree in Economics, Business Administration, Accounting or any related discipline
• Fluent in English 

Experience:

• 3-7 years’ work experience comprising:
• Experience working in a medium-sized organization:
• Project  planning  and reporting, sales/marketing or related function
• Experience using Data Mining Tools
• Telecoms experience would be an added advantage

go to method of application »

• Confirm  that  sub dealers and dealer branches are contacted and stock receipt/movement verified. 
• Provide informal training in shops on products, services and promotions being run by marketing, channel or region and on-the-spot training/coaching of all visited outlets in territory (100% of all visited outlets in call cycle)
• Manage events and promos, generate sub-dealer promo specifications and perform post-promo evaluation
• Provide weekly/monthly sales activity report and market intelligence report to field service engineers
• Monitor and report back on network quality and other sales impacting indices in territory covered
• Ensure call cycle time of 8 - 10 visits a day per territory or as business requires
• Identify, classify and support all players in channels of distribution and ensure  weekly/monthly database update
• Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles
• Direct all channel participants to MTN identified growth area within your territory
• Establish consistent channel standards including branding as per channel recommendation.
• Increase brand awareness – Signage, POS distribution and target 65% visibility in the channel of distribution (Trade marketing team will measure)
• Support all identified outlets with 100% merchandizing as appropriate and defined.
• Build relationship between lower and upper levels (i.e. authorized distributors and sub dealers), support trade partners and Sub dealers and link subs, retailers etc. to Trade Partners and help nurture the relationship
• Resolve all issues/queries with regards to activations, products and promotions

Education:

• First degree  preferably social sciences
• Fluent in English

Experience:

• 1 - 3 years’ experience which includes:
• Experience working in a medium-sized organization
• Sales & Marketing experience in a Fast Moving Consumer Goods environment

go to method of application »

• Confirm  that  sub dealers and dealer branches are contacted and stock receipt/movement verified. 
• Provide informal training in shops on products, services and promotions being run by marketing, channel or region and on-the-spot training/coaching of all visited outlets in territory (100% of all visited outlets in call cycle)
• Manage events and promos, generate sub-dealer promo specifications and perform post-promo evaluation
• Provide weekly/monthly sales activity report and market intelligence report to field service engineers
• Monitor and report back on network quality and other sales impacting indices in territory covered
• Ensure call cycle time of 8 - 10 visits a day per territory or as business requires
• Identify, classify and support all players in channels of distribution and ensure  weekly/monthly database update
• Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles
• Direct all channel participants to MTN identified growth area within your territory
• Establish consistent channel standards including branding as per channel recommendation.
• Increase brand awareness – Signage, POS distribution and target 65% visibility in the channel of distribution (Trade marketing team will measure)
• Support all identified outlets with 100% merchandizing as appropriate and defined.
• Build relationship between lower and upper levels (i.e. authorized distributors and sub dealers), support trade partners and Sub dealers and link subs, retailers etc. to Trade Partners and help nurture the relationship
• Resolve all issues/queries with regards to activations, products and promotions

Education:

• First degree  preferably social sciences
• Fluent in English

Experience:

• 1 - 3 years’ experience which includes:
• Experience working in a medium-sized organization
• Sales & Marketing experience in a Fast Moving Consumer Goods environment

go to method of application »

• Confirm  that  sub dealers and dealer branches are contacted and stock receipt/movement verified. 
• Provide informal training in shops on products, services and promotions being run by marketing, channel or region and on-the-spot training/coaching of all visited outlets in territory (100% of all visited outlets in call cycle)
• Manage events and promos, generate sub-dealer promo specifications and perform post-promo evaluation
• Provide weekly/monthly sales activity report and market intelligence report to field service engineers
• Monitor and report back on network quality and other sales impacting indices in territory covered
• Ensure call cycle time of 8 - 10 visits a day per territory or as business requires
• Identify, classify and support all players in channels of distribution and ensure  weekly/monthly database update
• Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles
• Direct all channel participants to MTN identified growth area within your territory
• Establish consistent channel standards including branding as per channel recommendation.
• Increase brand awareness – Signage, POS distribution and target 65% visibility in the channel of distribution (Trade marketing team will measure)
• Support all identified outlets with 100% merchandizing as appropriate and defined.
• Build relationship between lower and upper levels (i.e. authorized distributors and sub dealers), support trade partners and Sub dealers and link subs, retailers etc. to Trade Partners and help nurture the relationship
• Resolve all issues/queries with regards to activations, products and promotions

Education:

• First degree  preferably social sciences
• Fluent in English

Experience:

• 1 - 3 years’ experience which includes:
• Experience working in a medium-sized organization
• Sales & Marketing experience in a Fast Moving Consumer Goods environment

go to method of application »

• Confirm  that  sub dealers and dealer branches are contacted and stock receipt/movement verified. 
• Provide informal training in shops on products, services and promotions being run by marketing, channel or region and on-the-spot training/coaching of all visited outlets in territory (100% of all visited outlets in call cycle)
• Manage events and promos, generate sub-dealer promo specifications and perform post-promo evaluation
• Provide weekly/monthly sales activity report and market intelligence report to field service engineers
• Monitor and report back on network quality and other sales impacting indices in territory covered
• Ensure call cycle time of 8 - 10 visits a day per territory or as business requires
• Identify, classify and support all players in channels of distribution and ensure  weekly/monthly database update
• Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles
• Direct all channel participants to MTN identified growth area within your territory
• Establish consistent channel standards including branding as per channel recommendation.
• Increase brand awareness – Signage, POS distribution and target 65% visibility in the channel of distribution (Trade marketing team will measure)
• Support all identified outlets with 100% merchandizing as appropriate and defined.
• Build relationship between lower and upper levels (i.e. authorized distributors and sub dealers), support trade partners and Sub dealers and link subs, retailers etc. to Trade Partners and help nurture the relationship
• Resolve all issues/queries with regards to activations, products and promotions

Education:

• First degree  preferably social sciences
• Fluent in English

Experience:

• 1 - 3 years’ experience which includes:
• Experience working in a medium-sized organization
• Sales & Marketing experience in a Fast Moving Consumer Goods environment

go to method of application »

• Participate in the development and implementation of the overall quality and performance framework, policies, processes and procedures
• Promote and support a risk minimizing culture in alignment with Compliance's role as the second line of defense
• Monitor compliance to relevant laws and regulations and policies and processes, through the introduction and execution of an effective compliance program 
• Liaise with other quality functions to create and apply uniform quality systems, metrics and policies and drive continuous quality improvement
• Track and ensure all MTNN policies, processes and procedures are in line with the ISO standards
• Implement system and process audits to check existing policies, procedures, practices and technology
• Conduct a requirement analysis to identify business needs and project opportunities
• Facilitate the awareness, acquisition and maintenance of ISO accreditation 
• Assist in coordinating day-to-day performance and quality monitoring exercises, implementing effective, proactive, quality processes at the operating level that will positively impact quality and enhance customer satisfactions.

Education:

• First degree in any discipline, but preferably in Engineering/Technical discipline
• Fluent in English 

Experience:

• 3 – 7 years’ experience which includes: 
• Experience working in a medium organization 
• Minimum two (2) years' experience in a technical role in the telecoms environment.
• Consulting experience in a technical environment
• People management experience
• Experience in Process Re-engineering

go to method of application »

• Scan the business evaluating opportunities, customer needs and organizational capabilities with a view to addressing the threats of disruptive business models in a manner that ensures the long-term competitiveness of MTNN
• Develop solutions to broad business interests with little or no precedent, that may require comprehensive and original concepts and approaches
• Anticipate, define and help capture opportunities leveraging multiple sources of data: technology trends, consumer and customer insights, behavioral and attitudinal data, competitive information etc.
• Drive increase in Shareholder return by ensuring that initiatives are aligned to achieve all elements on the business score card.
• Drive the development of appropriate business models to deliver revenue from breakthrough ideas  
• Contribute to the development of financials and business case for relevant initiatives
• Work with multiple sources of (often finance-related and non-related) data, integrating fact-bases and assumptions in order to develop complex financial and operational models
• Evaluate opportunities for alignment to MTN strategic objectives, assess risks and determine mitigations
• Lead ideation management and cultivation of Innovation mindset and culture across MTNN 
• Identify new partnership opportunities globally and evaluate for strategic partnerships 
• Build a pipeline of new breakthrough opportunities (innovation portfolio) and adopt a “fail-fast” approach to determine what can scale
• Capture key industry trends and generate thought leadership reports for distribution
• Provide leadership and expertise to drive MTNN’s digital and agile transformation aspirations   
• Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity, including achievement of MTNN NPS targets. 
• Contribute to product life-cycle management through ownership of the product & services steerco process
• Work directly with other departments & Business teams to deepen relationships and drive innovation.
• Manage a portfolio of multiple projects across Divisions. 
• Build relationships and networks as well as facilitate collaboration with organization’s internal and external experts related to innovation and ventures initiatives 
• Lead the development and implementation of playbooks to embed and sustain innovation and ventures
• Ensure that internal stakeholders are kept informed of the progress of the organization in achieving innovation targets 
• Develop a highly capable innovation practice within MTNN
• Support the identification, evaluation and tracking the development needs and performance of staff within the function, providing opportunities for staff to build on the company’s investment in their training and improve productivity.

Education: 

• A first degree in engineering, IT or a related field
• Certifications in innovation management and/or an MBA are advantageous
• Certification in data analytics, data sciences, agile and digital transformation also advantageous  
• Fluent in English

Experience:

• 9 - 17 years’ experience which includes:
• Management track record of 4 years or more 
• Minimum 3 years experience working in innovation management, technology, technology and innovation hubs or venture capital 
• Experience working with start-ups    
• Experience working in product development or utilizing design thinking methodologies is desirable
• Advanced experience working with Microsoft Excel and Microsoft PowerPoint