Fresh Jobs at Infinion Technologies Limited

Job Description

• We are looking for a Microsoft 365 Administrator who will assist in the design and delivery of Microsoft solutions to meet business objectives and technical requirements, to create effective knowledge sharing, collaboration and workflow solutions to drive the effective delivery of VSO’sprogrammes.
• This hire will be responsible for Office 365 and SharePoint administration; providing End-user support and training for hardware and software and ensure operational security, Maintenance and Governance.
• They will provide Office 365 support to coworkers, help configure and manage cloud services, and serve as a liaison between Microsoft and the Office 365 user base.

Responsibilities

• Work with the Microsoft 365 Product owner to design and deploy new Microsoft 365 solutions such as Microsoft Teams, Microsoft Planner, Microsoft Power Automate among others to improve ways of working in the organization.
• Assist with training and adoption of new Microsoft 365 solutions and processes including delivery & creation of training plans, materials and documentation.
• Provide technical user support for incidents escalated from the help-desk and resolve system / application issues.
• Explore ways to scale Microsoft’s offering, such as with the Power Platform, within the organization based on business opportunities and other technical innovations.
• Work with the Microsoft 365 cluster team to develop, manage and implement the Microsoft 365 roadmap, leveraging new platform innovations as they are released.
• Assist with the migration of content from various sources (country office servers, google drive, drop box, personal computers, one drive, SharePoint etc.) to Microsoft 365 environment as designed.
• Offer technical support on Microsoft Power BI platform to staff in the organization.
• Design test scenarios/cases for Office 365 (Teams, Exchange, SharePoint, DMS), Microsoft Office, Microsoft Windows 10, and other digital workplace solutions.
• Develop testing scopes and schedules for projects.
• Collaborate regularly with internal and external stakeholders to meet project objectives.
• Provide regular status updates regarding accomplishments, top priorities, and risks/issues.
• Provide hands-on technical expertise, develop documentation and provide training for other members of your team.

Requirements

• Candidates should possess a Bachelor's Degree with a minimum of 2 years work experience.
• Proficiency in Microsoft 365 administration.
• Microsoft PowerBI usage
• Deep Understanding of voice/video communications within Teams
• Extensive Experience designing and leading migration projects to Teams (from Skype, SharePoint/OneDrive, and Enterprise Voice)
• Understanding of App Protection Policies and Azure Conditional Access Policies
• Understanding of Group Policy Objects (GPO) and security controls.
• Deep understanding of all Office 365 application’s functionality and governance.
• Up to date knowledge of the Microsoft 365 ecosystem
• Skilled at user training and support
• Ability to configure Microsoft 365 to manage processes and document storage
• Able to present complex technical information clearly to a non-technical audience, with the ability to provide the appropriate level of detail.
• Able to work in a team.
• Strong problem-solving, critical thinking, and analytical skills.
• Knowledge of the systems development life cycle.
• Knowledge of systems analysis and design methodologies.
• Excellent oral and written communication skills (in English) required
• Effective meeting facilitation skills.
• Able to work effectively in a culturally diverse environment.

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Job Purpose:

Responsible for delivering quality support to HR compliance as well as general administrative support to the Human Resources department in day-to-day operations.

Your Day-to-day Responsibilities:

• Working with the Human Resources department, to support the ongoing Human Resources strategy for INFINION derived from the corporate strategy.
• Organize and set up interviews with any shortlisted candidates
• Assist HR department in onboarding activities for new hires
• Update company databases by entering new employee contact information, details and more ensuring data consistency
• Track progress, deadlines, and priorities for all candidates undergoing pre-hire projects
• Assist in setting up any work-related meetings or events
• Ensure job ad contents are updated and readily available for upload, maintain job ad document/ files. Post new positions as necessary
• Assist in background checks and develop background check reports for new hires
• Complete and mail out regret letters in a timely manner
• Sort incoming resumes and log them into appropriate tracking spreadsheets
• Assist all pre-employment processes
• Pursue an attitude of learning and development
• Prepare Word, Excel, and PowerPoint documents as necessary
• Assist in maintaining accurate report time, absent days, sick leaves, expenses etc., as relevant

Requirement

• Bachelor’s degree in Human Resources, Law, International Relations, Business Administration or a related field
• Work experience – HR intern or administrative work experience preferred
• Knowledge of staffing and general HR policies and compliance.
• Skilled with HR software, such as MS Office, database systems, HRIS, and ATS
• Understanding of job boards, updating job descriptions, contact details, and other employee information

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Job Purpose:

• At Infinion Technologies, customer experience is at the forefront of everything we do. To help us build functional systems that improve customer experience we are now looking for an experienced DevOps Engineer.
• They will be responsible for deploying product updates, identifying production issues and implementing integrations that meet our customers' needs.
• If you have a solid background in software engineering and are familiar with Ruby or Python, we’d love to speak with you.

Your Day-to-day Responsibilities:

• Understanding customer requirements and project KPIs
• Implementing various development, testing, automation tools, and IT infrastructure
• Planning the team structure, activities, and involvement in project management activities.
• Managing stakeholders and external interfaces
• Setting up tools and required infrastructure
• Defining and setting development, test, release, update, and support processes for DevOps operation
• Have the technical skill to review, verify, and validate the software code developed in the project.
• Troubleshooting techniques and fixing the code bugs
• Monitoring the processes during the entire lifecycle for its adherence and updating or creating new processes for improvement and minimizing the wastage
• Encouraging and building automated processes wherever possible
• Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management
• Incidence management and root cause analysis
• Coordination and communication within the team and with customers
• Selecting and deploying appropriate CI/CD tools
• Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)
• Mentoring and guiding the team members
• Monitoring and measuring customer experience and KPIs
• Managing periodic reporting on the progress to the management and the customer
• Deep understanding of Azure DevOps.

Requirements:

• Experience working with Kubernetes, containers and Azure DevOps,
• Experience working in cloud environment - Google Cloud, AWS, Digital Ocean.
• Proficient using Git and other version control systems.
• Demonstrate proficiency with scripting languages (Python, Bash PowerShell) Experience with creating, running, and troubleshooting native builds.
• Automate the delivery of software packages to application users.
• Advanced knowledge of programming languages such as Python, C# and Java, and writing code and scripts.

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Job Purpose:

• You will be responsible for providing sound legal counsel on business matters to ensure protection against legal exposure and liability and provide sound legal risk assessment to facilitate management decision making. 
• Build and sustain strategic positive reputation for INFINION through active interface and management of investors and key stakeholders to ensure sustained competitiveness and commercial success.

Your Day- to- Day Responsibilities:

• Develop and manage a risk-based legal and external affairs framework to assure legal compliance and good stakeholder relationships to achieve INFINION’s business purpose
• Develop and manage the legal and external affairs policies, procedures and business plan in alignment with INFINION’s business plan, non-market risks and the socio-political realities in the country
• Manage the company/corporate secretariat including the legal relationships with all stakeholders
• Provide sound and proactive legal advice and external affairs support for strategic business operations
• Oversee a legal and external affairs risk management system integrated into the corporate risk system; ensuring compliance and mitigating actions for material legal, external affairs and regulatory issues
• Provide high quality legal and external affairs advise on all matters that affect or potentially affect INFINION, interpreting laws, rulings, and external affairs regulations for the company
• Maintain official minute books, statutory registers and other records required under the Companies and Allied Matters Act (CAMA) and make same available to those entitled for inspection
• Conduct due diligence on parties the Company is entering into a contractual relationship with
• Undertake a review of new third-party (outsourcing) relationships, specifically where data or access is involved, or reputational risk could occur
• Maintain a relationship with external legal counsel and provide in-house liaison where necessary
• Maintain ownership of the relationship with OEMs
• Review legal documents pertaining to matters of the Company. Advise the Company in a timely manner of revisions in statutory enactments which may yet affect the Company and prescribe appropriate actions for adherence
• Provide the required legal assistance to staff of INFINION in matters involving government or regulatory agencies in Nigeria during the course of carrying out their duties as employees of the Company
• Review the Company’s website quarterly to ensure data is accurate and up to date
• Keep up with and effectively manage the latest corporate governance and regulatory changes
• Provide legal and external affairs advisory for major projects, commercial agreements and other transactions ensuring business and long-term interests of the Company are protected
• Represent and advise INFINION on all forms of litigation and other legal proceedings and conflict resolution e.g., arbitrations, mediations, negotiations with government (agencies).

Requirement:

• LL.B in Law; A Master’s degree will be an added advantage
• L. Nigerian Law School
• Work experience – Minimum 4 years cognate experience post call to bar, preferably in legal consulting in Nigeria.

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Job Purpose:

• We are looking for a Cloud Infrastructure Administrator. In this role, you should have subject matter expertise implementing, managing, and monitoring an organization’s Microsoft Azure environment.
• Responsibilities for this role include implementing, managing, and monitoring identity, governance, storage, compute, and virtual networks in a cloud environment, plus provision, size, monitor, and adjust resources, when needed.

Your Day-to-day Responsibilities:

• Managing Azure subscriptions and resources; implement and manage storage; deploy and manage virtual machines; configure and manage virtual networks; and manage identities.
• Design and implementation a cloud security services strategy for monitoring the IaaS, PaaS, and SaaS solutions across Azure
• Work within a team and lead cloud-based engineering efforts supporting the deployment of security monitoring capabilities and hosted infrastructure management.
• Create and maintain cloud resource inventories
• Create and maintain virtual networks and VPN gateways to mediate access to cloud environments
• Analyze, report on and make recommendations for cost management
• Monitor deployed cloud resources for capacity management and scaling purposes
• Create and maintain Infrastructure as Code solutions for deploying environments on demand (ie: Terraform or ARM templates)
• Contribute to the creation and maintenance of CI/CD pipelines to cloud environments
• Working with end-to-end cloud technical architecture, solution deployment and Azure Management post implementation.
• Ensure success in building and migrating applications, software and services on the Azure platform.
• Participate in deep architectural discussions with customers to ensure solutions are designed for successful deployment in the cloud.
• Demonstrates a thorough level of abilities with, and/or a proven record of success as both an individual contributor and team member, identifying and addressing client needs.

Requirement:

• Hands-on experience administering Azure, along with a strong understanding of core Azure services, Azure workloads, security, and governance.
• Experience using PowerShell, Azure CLI, Azure portal, and Azure Resource Manager templates.

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Job Description

INFINION Technologies is seeking a Product Specialist who will be responsbile for the business management of the product development lifecycle and the planning and monitoring required for the deployment of world-class standard products. The product specialist will provide product vision and leadership for all other roles involved in the product lifecycle and ensure the product supports the company’s strategy and goals.

Your Day-to-Day Responsibilities:

• Create Business plan and MRD 

• Create and articulate compelling value propositions around the use of INFINION solutions and adjacent market

• Coordinate end-to-end processes (service delivery, service assurance and billing) impacting product life cycle with potential and drive to identify continuous improvement in processes

• Develop a long-term product strategy/ roadmap 

• Work with the R&D team to identify improvements for new and existing products 

• Work with Technical Services teams by providing application and technical expertise 

• Work within the product development team, to assist in managing products through the new product development process 

• Engage operations and marketing functions to facilitate product introductions on-time and to specification 

• Support of new product commercialization activities (focus on packaging reviews and approvals) product related sales support 

• Develop and implement optimized processes for new product commercialization 

• Drive innovation projects through the process to commercialization in the INFINION business 

• Develop and implement optimized processes and tools to more effectively and efficiently support the entire INFINION sales organization as it relates to product attributes, usage profiles, quality, and any other non-price related issues 

Requirement:

• Bachelor’s degree in Design, Economics, Computer Science, Project Management, or a related field

• An MBA will be an added advantage

• Certifications from reputable product management associations desirable

• Work experience – Minimum 3 years product and/ or cognate experience in the technology industry in same or a similar role. Has direct experience managing employees of a project team, ensuring efficient use of resources

• Experience managing sales, pre-sales and solution training for inside team and partners

• Direct field experience working with enterprise and key accounts

• Direct field experience in pre-sales or sales of technology products and services