Role Overview
We're seeking a strategic Programs and Operations Manager who will drive the execution and growth of Digital Women Africa's initiatives while leading our publicity and social media strategy. This dual-function role combines program management excellence with strategic communications oversight, requiring someone who can both build systematic operations and shape compelling narratives that inspire our community.
You'll be responsible for designing and delivering our training programs, managing partnerships, coordinating events, and directing our social media presence by working closely with Fernhill Digital's creative team. This role reports directly to the CEO and represents a unique opportunity to shape a growing social impact initiative from the ground up.
Key Responsibilities:
Program Management (60%)
- Design, plan, and execute Digital Women Africa's training programs, workshops, and events from concept to completion
- Develop systematic processes for program delivery, participant management, and impact measurement
- Manage partnerships with corporate sponsors, training facilitators, and community organizations
- Coordinate logistics for all programs including venue management, materials preparation, and participant communication
- Track program outcomes, gather feedback, and produce impact reports for stakeholders
- Manage program budgets and ensure cost-effective delivery
- Build and maintain a database of participants, mentors, and partners
- Develop Standard Operating Procedures (SOPs) for all program activities
Social Media & Publicity Strategy (40%)
- Develop and execute Digital Women Africa's social media strategy across Instagram, LinkedIn, and Facebook
- Create content briefs and calendars aligned with program activities, impact stories, and community engagement goals
- Brief and coordinate with Fernhill Digital's creative team for content production (Reels, graphics, videos, etc.)
- Manage community engagement including responding to messages, comments, and inquiries
- Identify compelling stories from participants and programs to feature across platforms
- Build relationships with media partners and secure coverage for Digital Women Africa initiatives
- Track social media metrics and adjust strategy based on performance data
- Oversee posting schedules and ensure consistent brand voice across all channels
- Identify and leverage partnership opportunities for expanded reach
Required Qualifications
Experience & Skills:
- 3-5 years of experience in program management, operations, or project coordination
- Proven track record managing events, training programs, or community initiatives
- Strong social media strategy experience with demonstrated ability to grow and engage audiences
- Experience briefing creative teams and managing content production processes
- Excellent copywriting and communication skills for crafting content briefs and messaging
- Experience working with NGOs, social enterprises, or community-focused organizations preferred
- Strong project management abilities with attention to detail and deadline management
Technical Competencies:
- Proficiency in Zoho suite (CRM, Connect, Projects) or similar project management tools
- Advanced skills in Google Workspace (Sheets, Docs, Slides, Forms)
- Strong understanding of social media platforms, trends, and content strategies
- Familiarity with content scheduling tools
- Data analysis skills for program evaluation and social media reporting
- Ability to write clear creative briefs and provide constructive feedback on content
Personal Attributes:
- Deep passion for women's empowerment and social impact work
- Entrepreneurial mindset with ability to build systems from scratch
- Exceptional organizational skills and ability to manage multiple priorities simultaneously
- Strong interpersonal skills and comfort building relationships with diverse stakeholders
- Self-starter who takes ownership and requires minimal supervision
- Strategic thinker who can connect day-to-day execution with long-term vision
- Comfortable working in a fast-paced, evolving environment
- Strong editorial eye for identifying compelling stories and messaging opportunities
What Makes You Successful Here
- You're a Systems Builder:You don't just execute programs. You create frameworks that can scale. You document processes, build templates, and think about how things can run smoothly even when you're not in the room. You understand that sustainable impact requires infrastructure, not just good intentions.
- You Balance Strategy with Execution:You're comfortable thinking big picture while managing the details. You can develop a six-month content strategy one day and coordinate event logistics the next. You know when to delegate and when to roll up your sleeves, and you move seamlessly between both modes.
- You're a Natural Storyteller:You see the narrative potential in every program, every participant journey, every milestone. You instinctively know what will resonate on social media and can translate real-world impact into compelling digital content. You don't need to create the content yourself, but you know exactly what story needs to be told and how to brief others to bring it to life.
- You Take Ownership Without Waiting for Permission:You identify what needs to happen and make it happen. When you see a gap, you fill it. When something isn't working, you fix it. You bring solutions, not just problems, and you're comfortable making decisions within your domain without constant oversight.
- You Build Relationships That Matter:You understand that partnerships are built on trust, consistent communication, and mutual value. You're equally comfortable managing corporate sponsors, coordinating with community facilitators, and engaging with participants on WhatsApp. You adapt your communication style while maintaining professional standards.
- You're Data-Informed but Mission-Driven:You track metrics and let them guide your decisions, but you never lose sight of why the work matters. You can present impact reports to sponsors while staying deeply connected to the human stories behind the numbers. You know when the data is telling you to pivot and when to stay the course.
- You Thrive in Ambiguity:You're building something from the ground up, which means there isn't always a playbook. You're energized rather than paralyzed by open-ended challenges. You can create structure where none exists and remain flexible when plans need to change.
What We Offer
- Competitive salary commensurate with experience
- Opportunity to build and shape a meaningful social impact initiative
- Hybrid work arrangement (Tuesday-Thursday in office, Monday-Friday remote)
- Access to Fernhill Digital Group's resources, network, and creative expertise
- Professional development opportunities and exposure to Nigeria's digital ecosystem
- Direct impact on women's lives and careers across Nigeria
Work Environment
- Based in Yaba, Lagos with hybrid work model
- Fast-paced environment requiring flexibility and adaptability
- Collaborative culture with direct access to leadership
- Emphasis on systematic operations and professional standards
- Close collaboration with Fernhill Digital's creative team
- Mix of independent work and cross-functional coordination
Submit your application including
- Current CV highlighting relevant program management and social media strategy experience
- Cover letter (maximum 1 page) explaining why you're passionate about Digital Women Africa's mission and what makes you the right fit for this role
- Links to social media accounts you've managed or campaigns you've led (showing your strategic direction)
Digital Women Africa is an equal opportunity initiative. We celebrate diversity and are committed to creating an inclusive environment for all team members.
Note:This is a full-time position requiring someone who can commit to building Digital Women Africa's foundation and growing with the initiative. We're looking for someone who sees this as more than a job. It's an opportunity to create lasting impact in the lives of Nigerian women while building something meaningful.
go to method of application »
We are seeking a Marketing Manager to lead Fernhill’s marketing strategy and execution. The role will focus on strengthening the agency’s brand visibility, driving lead generation, and developing marketing initiatives that support client acquisition and business growth.
Working closely with leadership, the Marketing Manager will oversee campaigns, digital marketing initiatives, partnerships, and brand positioning efforts that enhance Fernhill’s market presence.
Reporting to: CEO
Position Level: Manager
Work Arrangement: Hybrid – In-office Tuesday, Wednesday, Thursday (Yaba)
Key Responsibilities
Marketing Strategy & Campaign Execution
- Develop and execute marketing strategies that strengthen Fernhill’s brand positioning and market presence
- Plan and manage marketing campaigns that drive visibility, engagement, and lead generation
- Conduct market research to identify opportunities for growth and competitive positioning
- Manage marketing calendars across campaigns, content, and brand initiatives
Brand Positioning
- Maintain a clear and consistent brand narrative for Fernhill across marketing channels
- Ensure brand consistency across marketing materials, digital platforms, and campaigns
- Support initiatives that strengthen the agency’s credibility and industry visibility
Digital Marketing & Content
- Oversee Fernhill’s digital marketing and social media initiatives
- Guide the development of marketing content that drives engagement and strengthens brand authority
- Track campaign performance and optimize marketing initiatives using analytics and insights
Partnerships & Market Visibility
- Identify opportunities for partnerships, collaborations, and brand visibility initiatives
- Support marketing activities around campaigns, launches, and industry engagements
- Develop marketing materials including brand decks, case studies, and campaign assets
Lead Generation & Business Growth
- Develop marketing initiatives that generate qualified leads and support business development
- Drive inbound marketing efforts that attract prospective clients across Fernhill’s target sectors
- Track campaign performance, lead quality, and marketing ROI
Collaboration & Execution
- Work closely with internal teams to deliver integrated marketing campaigns
- Coordinate marketing projects with designers, creatives, and external vendors
- Present marketing strategies and campaign performance insights to leadership when required
What You’ll Need
Essential Requirements
- 5–7 years of experience in marketing, brand management, or digital marketing
- Strong experience developing and executing marketing campaigns
- Solid understanding of digital marketing, content strategy, and brand positioning
- Excellent writing and communication skills
- Experience managing multiple projects or campaigns simultaneously
- Strong analytical skills with the ability to track campaign performance and optimize results
- Bachelor’s degree in Marketing, Business, Communications, or related field
Preferred Qualifications
- Experience working within a marketing, digital, or creative agency environment
- Familiarity with marketing analytics tools and social media management platforms
- Experience working with brands across lifestyle, hospitality, fashion, or professional services sectors
- Associate membership of a recognized professional marketing body (e.g., NIMN, CIM) is an advantage
What Makes You Successful Here
- Strategic thinker who understands how marketing drives business growth
- Strong storyteller who can position brands clearly and effectively
- Organized and comfortable managing multiple campaigns in a fast-paced environment
- Proactive and resourceful in identifying marketing opportunities
- Results-driven, with a focus on measurable marketing impact
What We Offer
- Competitive salary and benefits package
- Health insurance (HMO) and pension contributions
- Opportunity to work across diverse brands and industries
- Hybrid work arrangement (Yaba office, Tuesday–Thursday)
- Professional growth within a growing digital and communications agency
Gmail
Yahoomail