Fresh Jobs at Duplo

Job Description

• The Reconciliation and Settlements Manager is responsible for managing the end-to-end settlement and reconciliation process for  Duplo’s payments products.
• The primary focus of this role is to ensure the timely and accurate processing of all settlements and reconciliations, while also overseeing the team responsible for these tasks.

Operational Responsibilities:

• Monitor the reconciliation of income/fees with the Settlement bank and ensure value is transferred to Duplo’s account promptly.
• Manage relationships with partners and clients related to settlement and reconciliation processes.
• Liaise with the Bank reconciliation team to ensure reconciled funds are transferred to Duplo’s account.
• Correctly log all incidents related to reconciliation, monitor the incident cycles, and document solutions after resolutions
• Ensure daily reconciliation of all settlement transactions and resolve any discrepancies in a timely and accurate manner.  
• Verify the incoming and outgoing payment reports.
• Training of reconciliation and settlement team when required.
• Collaborate with internal stakeholders to identify and resolve any settlement or reconciliation issues, escalating issues as necessary to ensure timely resolution.
• Monitor industry trends and developments in settlement and reconciliation processes, recommending changes or improvements as necessary.
• Prepare regular reports on settlement and reconciliation activities, providing insights and analysis to management and other stakeholders as required.
• Oversee the day-to-day settlement and reconciliation process, ensuring all transactions are accurately settled and reconciled within the agreed timelines.
• Develop and maintain policies, process documents, and procedures for the settlement and reconciliation process, ensuring compliance with regulatory requirements.
• Work closely with the finance team to ensure accurate and timely recording of all settlements and reconciliations in the company’s financial systems.

Strategic Responsibilities:

• Automation of business process
• Ensure that sufficient funds are available in the bank accounts to meet float and cash flow requirements.
• Liaison with external auditors.
• Escalate potential risk and exposure issues in a timely manner.
• Perform root cause analysis.

Experience:

• Minimum of 4- 6 years working experience in cards/mobile/payment finance, fully integrated with all aspects of settlement and daily reconciliation process.
• Detailed understanding of the operational aspects of payment cards, mobile payments, and the banking industry.
• Previous experience within a Reconciliation, Cash Control, and Settlement environment.
•  Highly analytical and data driven

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Job Description:

• We are seeking an experienced and diligent Risk and Compliance Manager to oversee risk management and compliance functions within our payments business line. As the Risk and Compliance Manager, you will be responsible for developing, implementing, and maintaining effective risk management and compliance frameworks.
• You will work closely with various stakeholders to identify, assess, and mitigate risks, ensuring adherence to regulatory requirements and industry best practices.

Risk Management

• Develop and implement a comprehensive risk management framework for the payments business line.
• Conduct risk assessments to identify and evaluate risks associated with payment operations, systems, and processes.
• Design risk mitigation strategies and action plans to minimize potential risks.
• Maintaining a risk register
• Monitor risk indicators, analyze trends, and proactively address emerging risks.
• Collaborate with relevant departments to ensure risk controls and mitigation measures are in place.
• Prepare and present risk reports to Business Leads, senior management, and stakeholders.

Compliance Management

• Develop merchant risk assessment criteria and conduct due diligence reviews for all merchants in the payments business.
• Evaluate and monitor risks associated with merchants and service providers.
• Establish and maintain a robust compliance program aligned with regulatory requirements, including CBN guidelines for PSSPs.
• Monitor changes in the regulatory landscape and ensure ongoing compliance with relevant laws, regulations, and standards.
• Develop and implement policies, procedures, and controls to mitigate compliance risks.
• Conduct regular compliance audits and assessments to evaluate adherence to internal policies and external regulations.
• Provide guidance and training to employees on compliance matters.
• Liaise with regulatory authorities and respond to inquiries or requests for information.

Fraud Management

• Develop and execute a fraud prevention strategy specific to the Nigerian fintech industry.
• Conduct risk assessments to identify vulnerabilities in the payment system.
• Monitor transactions and analyze suspicious activities using fraud detection tools relevant to the Nigerian market.
• Lead investigations into flagged transactions promptly and accurately.
• Manage and mentor a team of fraud analysts with an understanding of the Nigerian fraud landscape.
• Oversee relationships with Nigerian third-party fraud prevention vendors and tools.
• Stay up-to-date with Nigerian industry regulations and prepare reports on local fraud trends and prevention efforts.
• Collaborate with product, engineering, and customer support teams to implement fraud prevention measures tailored for Nigeria.
• Conduct regular fraud awareness training for employees and Nigerian merchants.
• Identify areas for process improvement within fraud management to optimize efficiency in the Nigerian context.

Internal Control and Governance:

• ISO standards Implementation
• Implement and maintain an effective internal control framework to safeguard payment operations and mitigate risks.
• Develop and enforce governance structures, ensuring compliance with corporate policies and procedures.
• Collaborate with internal audit to facilitate audit activities and address findings.
• Monitor and report on the effectiveness of internal controls and governance structures.

Requirements:

• Bachelor's degree in Business Administration, Finance, Risk Management, or a related field. A relevant professional certification (e.g., Certified Risk and Compliance Management Professional) is preferred.
• 5-7+ years of relevant audit experience, Fintech/Banking/Financial sector experience preferred.
• Proven experience in risk management and compliance within the payments industry (Payment Facilitators in Nigeria).
• Sound knowledge of relevant regulatory requirements and guidelines, particularly those issued by the CBN and the card schemes.
• Familiarity with risk assessment methodologies, compliance frameworks, and internal control systems.
• Strong analytical skills with the ability to identify and evaluate risks effectively.
• Excellent understanding of payment operations, systems, and industry best practices.
• Demonstrated ability to develop and implement risk mitigation strategies.
• Strong communication skills, both written and verbal, to effectively communicate complex risk and compliance concepts to various stakeholders.
• Ability to collaborate and build relationships with internal teams, vendors, and regulatory authorities.
• Attention to detail, integrity, and a commitment to upholding the highest ethical standards.