Job Summary
The Community Manager plays a pivotal role in ensuring the successful implementation of the YAPPI program at the community level. This individual will be responsible for driving student enrollment, ensuring engagement and participation, and supporting learners through program completion — both during the online and onsite phases. The Community Manager also ensures smooth operations across campuses, manages learning clusters, addresses students’ challenges, and creates an inclusive and supportive environment.
This is a high-performance role that requires passion for youth development, organizational excellence, a deep understanding of the creative industry, and strong community-building skills.
Key Responsibilities
Student Enrollment and Outreach
- Implement grassroots and digital strategies to increase student registration and enrollment.
- Collaborate with local stakeholders, youth organizations, schools, and influencers to promote the program.
- Track and report weekly enrollment metrics by gender, location, and PWD inclusion.
Student Engagement & Completion
- Monitor and support students throughout the online and onsite phases.
- Identify at-risk students and implement intervention plans to ensure program retention.
- Facilitate the formation of peer learning clusters and group mentoring.
- Organize regular community check-ins, Q&A sessions, and motivation drives.
- Encourage the use of campus resources to overcome challenges like data costs or electricity issues.
Onsite Campus Management
- Ensure the onsite campus is safe, functional, and conducive to learning.
- Oversee daily student attendance and participation during the onsite phase.
- Coordinate closely with instructors and technical teams to ensure smooth class delivery.
- Resolve onsite student concerns promptly and escalate where necessary.
Learning Support & Program Understanding
- Guide students through onboarding to the Learning Management System (LMS).
- Conduct group walkthroughs of course modules and ensure students understand program objectives.
- Schedule support sessions to address academic or technical challenges.
Reporting & Data Collection
- Maintain accurate student records, including attendance, completion, and feedback.
- Provide weekly reports on student progress, engagement, and community needs.
- Participate in internal evaluations, audits, and reconciliation exercises.
- Support the M&E team in data gathering, surveys, and impact assessments.
Events & Mentorship Coordination
- Assist with the planning and execution of local mentorship sessions, career events, and special training.
- Support logistics and student mobilization for events like YAPPI Fusion, Inclusion Day, etc.
- Collect post-event feedback from students and facilitators.
Qualifications & Experience
- Bachelor\'s degree in Social Sciences, Education, Communications, Project Management, or related field.
- 2–4 years of experience in community engagement, youth programs, education, or nonprofit work.
- Strong communication and interpersonal skills, especially with youth audiences.
- Proven ability to coordinate activities and manage groups effectively.
- Experience working in fast-paced, impact-driven environments
- Familiarity with animation or post-production (basic knowledge preferred but not mandatory).
- Ability to use digital tools such as Google Workspace, Zoom, LMS platforms, and Trello or similar.
Key Competencies
- Leadership and empathy
- Strong organizational and multitasking abilities
- Attention to detail and documentation
- Crisis management and problem-solving
- Initiative and ownership
- Cultural and gender sensitivity
- Comfort with public speaking
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Job Summary
The Project Manager will play a pivotal role in overseeing multiple high-profile initiatives across Del York Creative Academy (DCA), Creative Lagos, and Google-partnered projects. This position requires exceptional organizational skills, creative problem-solving, and the ability to balance multiple complex projects simultaneously in a dynamic creative education environment.
Key Responsibilities
Del York Creative Academy Projects
- Lead end-to-end planning, execution, and delivery of DCA\'s educational and creative initiatives.
- Develop comprehensive project plans including timelines, resource allocation, risk assessment, and contingency planning.
- Coordinate cross-functional teams including instructors, creative directors, and administrative staff.
- Monitor project progress against KPIs and adjust strategies to ensure successful outcomes.
- Oversee student project showcases and collaborative industry initiatives
Creative Lagos Initiative
- Manage community engagement programs aimed at developing Lagos\' creative ecosystem.
- Coordinate public workshops, exhibitions, and creative industry networking events.
- Liaise with local government officials, cultural institutions, and creative entrepreneurs.
- Track project impact metrics and prepare reports for stakeholders.
- Identify opportunities for sustainable growth and development within the initiative
Google Project Partnership
- Serve as primary liaison between DCA and Google project stakeholders.
- Ensure deliverables meet Google\'s technical requirements and quality standards.
- Coordinate digital skills training programs in collaboration with Google resources.
- Manage project budgets and resource allocation according to partnership agreements.
- Prepare documentation and analytics reports for review by Google project teams
General Management Duties
- Lead weekly status meetings with all project teams.
- Develop and maintain project documentation, including SOPs and best practices.
- Manage budgets across multiple project streams.
- Identify and mitigate risks to project timelines and deliverables.
- Coach and mentor junior team members
Qualifications Required
- Bachelor\'s degree in Project Management, Business Administration, Creative Arts, or related field.
- 5+ years of project management experience, with at least 2 years in creative industries.
- PMP certification or equivalent professional qualification.
- Demonstrated experience managing multiple concurrent projects with diverse stakeholders.
- Strong understanding of creative production workflows and educational program implementation.
- Excellent communication skills with ability to translate between technical and creative teams.
- Proficiency with project management software and productivity tools.
- Experience working with multinational technology companies (Google experience a plus)