Jobs at Berger Paints Nigeria Plc

Job Summary

• Oversees the day-to-day operations of franchise outlets to ensure operational efficiency, customer satisfaction, and profit generation. Identifies and develops new franchise opportunities in the region.
• Ensures financial and operational success of franchise outlets in the region.

Roles and Responsibilities

• Develops and executes business strategies to expand franchise operations, generates leads, drives growth, and constantly seeks ways to improve customer satisfaction.
• Interviews potential franchisees and reviews applications to determine eligibility.
• Recruits new franchisees based on financial resources, business experience, and personal characteristics, and provides support in the development of a business plan.
• Develops and implements training programs for new franchisees.
• Develops key performance indicators (KPIs) for franchise outlets to measure business results and customer satisfaction.
• Develops and monitors the administration of franchise SOPs, procedures, mechanisms, and manuals to manage compliance with franchise agreements, company standards, values, and business ethics.
• Reviews financial statements to ensure franchisees are meeting the financial and operational targets of performance.
• Works with the marketing team in the development of promotional plans for new products and services to ensure effectiveness in increasing brand recognition and sales in the region.
• Reviews contracts, processes renewals, and enforces licensing expectations.
• Performs business and competitive analysis and projections to assess the health of franchise outlets monthly.
• Troubleshoots and provides supervisory support in solving business problems as needed.
• Records events of non-compliance and executes compliance protocols for franchisees; generates prompt notices to franchisees on events of non-compliance or breach.
• Manages the stock level of products for franchise outlets and ensures prompt restocking of products as required.
• Ensures the monthly rebate for franchisees is processed and made available within 7 days of the new month.
• Ensures the company’s tools and assets are always maintained and kept in good condition.

Requirements

Education:

• Bachelor’s Degree in Social Sciences or Business Management from a reputable and accredited university.
• Master’s degree is an added advantage

Experience:

• 5 - 7 years’ work experience in franchising

Training:

• Certification in project management, customer relationship management, and sales certification.

Knowledge Requirement:

• Wide knowledge of Berger Paint products and the paint manufacturing industry.
• Understanding of marketing and financial principles.
• Understanding of management principles.
• Proficient in the use of Microsoft office tools

Skill Requirement:

• Business acumen
• Oral and written communication
• Analyzing
• Interpersonal skills
• Attention to detail
• Leading
• Decision making
• Collaboration
• Planning and organizing
• Time management skills

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Job Summary

• Responsible for the design and implementation of the digital strategy of the organization to increase brand value and awareness of the organization’s products using technology and also handle creative material development; Visuals, Videos and Photography.
• Develops strong and innovative marketing programs and strategies to increase sales for the organization.

Roles and Responsibilities

• Support the development and execution of digital marketing communications strategies
• Plan digital marketing campaigns such as SEO/SEM, email, social media, in-app and display advertising
• Develop strategies to grow company social media presence
• Identify digital trends and derive insights to optimize spend.
• Measure and report the performance of all digital marketing initiatives.
• Strong analytical skills to assess customer experience across touchpoints and channels, derive insights and translate to business decision.
• Collaborate with internal and external stakeholders to achieve campaign objectives
• Optimize all Berger channels (social media, web, email, and others)
• Content calendar development and management.
• Identify relevant trends and co-opt into messaging
• Monitor key online metrics and track for success.
• Ensure brand consistency on all platforms
• Develops and implements strategies to promote the organization’s products.
• Acts as brand ambassador to promote the organization’s products both internally and externally through various digital channels.
• Identifies innovative strategies to attract customers and promote the organization’s products using online marketing promotions.
• Analyses data to drive campaigns for the sales and marketing teams.
• Provides responses to customers to provide support and information on company products and services via all digital platforms.
• Assists with the development of marketing campaigns.
• Performs other tasks as assigned by the head of marketing.

Requirements
Education:

• Bachelor’s Degree in Social Science or any related course.

Experience:

• 3 -5 years’ experience as a digital marketing officer or in a similar role. Experience working with a digital agency is an advantage.

Knowledge Requirement:

• Data Analytics
• Sales & Persuasion
• Digital Marketing
• Product Marketing
• Social Media
• CRM Integration
• Calendaring
• Digital Marketing Communications
• Online Metrics.

Skills Requirements:

• Proficiency in MS Office and CRM tools
• Design Skills - Graphic and Video designs
• Social Media, Email Marketing and Campaigns
• Conversion Rate Optimization
• HTML & CSS
• Search Engine Marketing (SEM) and Search Engine Optimization (SEO)
• Oral and Written Communications
• Creative, innovative and detail oriented.
• Ability to collaborate and persuade people.