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  • Posted: Jan 20, 2021
    Deadline: Feb 3, 2021
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    The International Institute of Tropical Agriculture (IITA) is one of the world's leading research partners in finding solutions for hunger, malnutrition, and poverty. Our award-winning research for development (R4D) addresses the development needs of tropical countries. We work with partners to enhance crop quality and productivity, reduce producer and consu...
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    Food and Beverages Supervisor

    Ref: IITA-HR-NRS2021-002
    Location: Ibadan, Oyo
    Recruitment Type: National (3-year renewable contract)

    Duties

    • Work with Food and Beverage Manager in the general running of the International House Cafeteria, Private Dining and Sports Center;
    • Monitor service quality within restaurant and cafeteria areas and establish standards and procedures to increase guest satisfaction, value, and profitability;
    • Manage all guest’ restaurant and event booking confirmation and prepare event orders;
    • Lead the Food and Beverage service during events;
    • Liaise with the conference center team as well as the Kitchen team to ensure tea breaks and lunch breaks are delivered promptly and up to standard;
    • Liaise with the Snack bar and Cappa Bar Supervisor on food and beverage quality as well as operations;
    • Monitor costs and control of items;
    • Attend to all VIP guests personally;
    • Handle all customer requests with the utmost professionalism;
    • Maintain correct customer feedback and initiate immediate corrective measures;
    • Oversee health code compliance and sanitation standards;
    • Reconcile Stock, generate weekly, monthly and annual reports for the Resident Manager;
    • Train new employees and provide ongoing training for all staff;
    • Assign duties to staff and coordinate the weekly roster;
    • Perform additional related duties as requested by the supervisor

    Qualification

    • BSc / HND in Hospitality Management, Hotel and Catering or related field with a minimum of three (3) years’ experience in a well-structured hospitality management environment.

    Competencies:
    The ideal candidate must:

    • Have experience in event planning;
    • Be computer literate and have ability to use restaurant software.
    • Have good knowledge of food and beverages services.
    • Have very pleasant personality and strong leadership skill with good communication skill.
    • Be a good team player and should be able to work under pressure.

    Remuneration
    We offer highly competitive salary with equally attractive benefits and excellent working conditions in a pleasant campus environment.

    Method of Application

    Interested and qualified candidates shouldapply to the Head of Human Resources, by submitting a copy of their Curriculum Vitae (including the selected crop he/she is applying for), names and addresses of three referees.

    Click here for more information (PDF)

    Note

    • Only selected candidates will be contacted and then asked to submit a financial offer to be negotiated with IITA.
    • IITA is an equal opportunity employer and particularly welcomes applications from women candidates.
    Interested and qualified? Go to IITA - International Institute of Tropical Agriculture on jobs.iita.org to apply
  • Send your application

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