Jobs at IpNX Nigeria Limited

Purpose of the Job (Brief)

• This role is responsible for carrying out planned and contingency operations and maintenance (O&M) services in accordance with approved procedures and safety standards.
• Operations and Maintenance Manager

Expected Key Results (Detailed KPIs)
Key Activities
Customer Problem Resolution

• Identifies the root-cause of customer issue and advices on the best cause of action to resolve the issue.
• Identifies the resources needed to solve the issue and estimates the effort required.
• Collaborates with other internal functions to ensure availability of resources required to resolve the issue and keep the customer up to date on intervention efforts and relevant timelines.
• Implements technical solution at customer site while ensuring quality work and customer-satisfaction.

Safety and Operations:

• Implements technical solution at Point of Presence sites in compliance with approved policies, procedures and work standards.

Business Continuity and Disaster Recovery:

• Implements disaster recovery plan as and when needed.

Facility and Infrastructural Maintenance:

• Implements proactive maintenance and sets up system monitoring, to reduce equipment failure and incident response time.
• Maintains engineering equipment.
• Diagnoses network and device problems and implements technical or procedural solutions.
• Performs Quality Control on structured cabling and related projects on all sites and other ipNX Facility.
• Performs inventory of equipment and consumables required on all sites, ensuring availability and repair / return of same.
• Maintains accurate records of the condition of systems, equipment in all buildings, and inspections.
• Prepares regular reports on all POPs conditions, inspections and work orders as may be necessary.

Demonstrate (Key Competencies)
Educational Qualifications & Work Experience:

• A Bachelor's Degree in Engineering or Technical discipline.
• 3 years’ relevant experience in the IT/Telecommunications field.

Functional Skills:

• Engineering and Design
• Resources Management
• Analytical Skills
• Communication Skills
• Problem Solving Skills
• Stakeholder Management

Other Requirements:

• Customer Focus
• Tech savvy
• Action orientation
• Drive results
• Cultivate Innovation
• Ability to optimize work processes
• Resilience
• Self Development
• Nimble Learning
• (Additional requirements for AMs and above)
• Ensures Accountability
• Develops Talent
• Drives Engagement
• Drives Vision & Purpose
• Excellent Decision Quality.

Salary
N152,000 monthly

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Purpose of the Job (Brief)

• To provide support for all Inventory management activities in the region to all departments in order to achieve their operational targets.

Expected Key Results (Detailed KPIs)
Key Activities:

Delivery Management:

• Implement the company’s policies and guidelines with regards to Inventory management process while supporting regional operations needs.
• Ensure completeness in all deliveries to the region with real time documentation of same.

Stock Replenishment:

• Coordinate all daily requisitions from user departments following the guidelines in fulfilling the orders received through PARIC.
• Liaise with the Head for stock replenishment based on the material requirement plan for the region.

Documentation and Reporting:

• Document all daily transactions, post same on SUN Application.
• Prepare weekly, monthly, quarterly and yearly Inventory management report.

Inventory Count:

• Perform cyclic stock checks and quarterly Stock count for proper stock accountability for the region.
• Coordinate the end of year stock count for the region.

Returns & Repairs Management:

• Prepare and send to Headquarter a list of faulty equipment for repair and liaise with Headquarter for directive on same on a quarterly basis.

Demonstrate (Key Competencies)
Educational Qualifications & Functional Skills:

• B.Sc / HND in Social or Management Sciences or related field.
• Documentation skills.
• Inventory Management skills.
• Professional Qualification in Supply Management (added advantage).

Work Experience:

• Minimum of 2 years in Supply Chain Management
• Basic understanding of Inventory Management.

Other Requirements:

• Team Spirit
• Customer Focus
• Stable and Detail conscious
• Action and results orientation
• Ability to work under pressure
• Integrity, honesty and transparency
• Bold and versatile
• Knowledge of SUN systems application or any other Accounting software.

Salary
N81,000 monthly

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Job Description
(Deliverables, Decision level, Demonstrate & Dimensions)

Organizational Chart:

• Data Centre Operations Manager
• Data Center Power System Technician

Purpose of the Job (Brief)

• Responsible for the operations, maintenance and repair of the Electrical Power systems at the Data Centres and Point of Presence (POP) owned by the organisation.

Deliverables (Maximum 5-6 key Responsibilities)
Expected Key Results (Detailed KPIs):

• Operation and Maintenance of various brands and model of electrical power units according to their document operating procedure.
• Ensure the Quality of Service of the Data Centre Infrastructure by:
  • Continuous monitoring of the Power system.
  • Reporting on the operational status of the Powers systems across Data Centres, and POP.
• Ensure operational efficiency of colocation services of the Data Centre.

Key Activities:

• Execute preventive maintenance schedules with/without third party vendors and update relevant documentation and checklist.
• Maintenance of various types of electrical power systems e.g. Switchgear, UPS, Generating
• Sets, Rectifiers& Inverters, Batter systems, AVR, ATS units, Transformers, PDU/PMM units.
• Track trending operational characteristics
• Monitor and respond to abnormal conditions in the UPS system, generators and ATS.
• Maintain detailed and up-to-date records of operational issues for audits and SLA related purposes.
• Follow the good application of change and incident ticket linked to customers; Respect ITIL processes, incidents and changes to SLA.

Demonstrate (Key Competencies)

• This section requires an overview of the education, experience and skills required to do the job at a satisfactory level. It is not a list of the jobholder’s qualifications.

Educational Qualifications & Functional Skills

• At least a Higher National Diploma (HND) in either Electrical and Electronics or other related disciplines.
• Possession of relevant industry certification or training in Electrical Power systems installation, maintenance, and/or repairs.
• Knowledge of equipment installation, electrical and mechanical repairs, welding and fabrication, and safety and compliance.
• Good knowledge of Microsoft Operating systems and Microsoft Office suite.
• Adept at conducting tests to identify faults.
• Demonstrated troubleshooting and problem-solving skills.
• Candidate must be able to lift, push and pull up to 20kg.
• Candidate must be able to tolerate a temperature of below 20° C for extended periods of time.
• Ability to maintain strong working relationships with both internal and external third parties.

Work Experience:

• At least 3 years of previous work experience in a Data Centre Operations environment or equivalent.
• Experience troubleshooting breakdowns and repairing electrical power systems devices and components.
• Experience with Portable Appliance Test System.
• Experience in maintenance planning, scheduling and associated maintenance work.
• Experience with Data Centre Infrastructure Management (DCIM) tools will be an added advantage.

Other Requirements:

• Customer Focus
• Tech-savvy
• Action orientation
• Drive results
• Cultivate Innovation
• Ability to optimize work processes
• Resilience
• Self Development
• Nimble Learning