Job Opportunities at Alan & Grant

Overall Purpose of Role

• The key responsibilities of this position will be to support the Field Support Officer in HR, Administration, Logistics, and Finance functions. The Field Support Assistant (FSA) reports to and works under the line management of the Field Support Officer (FSO).

Main Duties and Responsibilities
Finance:

• Support the FSO in the process of petty cash transactions. Assisting with daily petty cash reconciliation and issuing cash advances to personnel as authorized.
• Help to maintain a proper record system for operational advances, efficiently tracking the open amounts and collecting the supporting documents to close all outstanding advances before the month-end.
• Assist in making timely payments, ensuring the completeness of supporting documents and preparing cheques and bank wire transfer slips and remitting for signature.
• Photocopy proofs of payment and file them with invoices in chronological order.
• Support in dealing with local banks, and submitting and collecting documents from local banks.
• Assist, as requested by the FSO in completing month-end closing according to the agreed schedule.
• Support in making monthly estimates of the cash requirement for the field office.

Human Resources:

• Assist the FSO in the HR administration of national staff.
• Assist in recruitment and onboarding process, as required.
• Assist with the issue of office ID cards and stationery.
• Help to maintain staff insurance, contract, and absenteeism records.
• Support the processing and submission of field office staff time sheets in a timely manner.
• Maintain field office staff HR records as delegated.
• Ensure that all staff are aware of local regulations of the field office.

Logistics, Procurement and Operations:

• Assist FSO in procurement activities, for example for consumables and diesel, in collaboration with field operations and program teams.
• Support the FSO in coordinating all logistical arrangements for project-related events, workshops, seminars, and other training activities.
• Ensure that procurement processes comply with the SOPs, with proper documentation supporting all the purchases.
• Prepare purchase and payment requests and update the procurement tracker.
• Assist in identifying suitable vendors, collecting price quotes, circulating RFQs and issuing purchase orders.
• Help manage and administer office resources, including office space, assets including laptops, other related office systems and equipment.
• Help to maintain and update field office asset register as per INSO requirements.
• Help to ensure all assets are tagged and to a keep record of their movements.
• Support the bi-annual physical verification of assets.
• Monitor and report any faulty equipment to the line manager, and supervise any repairs and maintenance of INSO's facilities, equipment, and vehicles.
• Support the monitoring of vehicle log sheets and fuel usage.
• Support the FSO in stock management activities.
• Ensure that the compound is well maintained.

Essential Knowledge, Skills, and Experience

• Preferably at least 2 years of relevant work experience in similar roles with NGOs.
• A professional certificate.
• Proficiency in MS Excel.
• High level of attention to detail.
• Ability to process large amounts of data.
• Good English language skills, both written and verbal
• Strong time management skills.

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Duties and Responsibilities
Business Advisory:

• Support the delivery of the organisation’s strategic objectives, through the provision of expert advisory services to key internal stakeholders (i.e. Board of Directors, Executive Management and Department Heads) on leveraging on business technology to drive the achievement of business outcomes.

IT Strategy:

• Responsible for determining the information technology needs of the business, designing the organization’s IT strategy in alignment with its’s strategic direction, and operational requirements gathered, towards the optimal delivery of its expected short and long-term business outcomes.

IT Governance:

• Oversees the organization’s approach to the use of information, digital services, and associated technology.
• The Position Holder is responsible for defining levels of service and service quality which meet current and future business requirements;
• Developing policies and practices for conformance with mandatory legislation and regulations;
• Drives transparent decision-making in justifying IT investments, with an appropriate balance between stakeholder benefits, opportunities, costs and risks.

Strategic Initiatives:

• Responsible for driving the development and implementation of strategic initiatives that sustain / improve the organization’s competitive advantage through its operations function through the innovation / improvement of platforms, operating procedures, controls, and overall service delivery.

Business Support:

• Look to provide best-in-practice solutions to business goals, regulatory changes, operational procedures, and controls while supporting changing business needs.

Development of Enterprise Architecture:

• Support the organization’s achievement of its strategic goals, through the application of a comprehensive approach towards conducting enterprise analysis, design, planning and implementation, towards improving its overall effectiveness, efficiency, agility and durability.

IT Procurement Management:

• Responsible for managing the end-to-end procurement of business technology (hardware and software) and allied services, from determining technology fit, to selecting vendors, defining Service Level Agreements for vendors, and processing payments.
• The Position Holder is also expected to establish strategic relationships with key suppliers to ensure sustainability of services over the long term, and explore opportunities for significant cost-benefit advantages.

IT Service Delivery:

• Responsible for driving the delivery of value-added quality service delivery to internal customers across the organization, through the implementation of shared IT resources and infrastructure to drive cost leadership;
• Drive 99.9% uptime / availability of critical business applications (e.g. Mail Exchange, Bloomberg etc.) and IT infrastructure; and ensure effective resolution of customer problems and requests at root-cause levels, and in line with predefined service level agreements (SLAs).

Requirements

• Candidates should possess a Bachelor's Degree from an accredited university
• MBA from an accredited university
• Professional certification in Project Management (e.g. PMP, PRINCE2) and/or IT Service Delivery (ITIL).
• Minimum of 10 years of work experience in similar role with 3 years at senior management level responsible for functional oversight

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Job Objective(s)

• The Position Holder is responsible for driving the business development team in building and sustaining high-value business relationships across focus market segments of institutions and customers.
• Acts as chief customer experience officer by defining customer service standards and process for all customer interactions via various communication channels.

Duties and Responsibilities

• Stakeholder Engagement: Responsible for the proactive, and continuous engagement of relevant internal and external Stakeholders (Board, Regulatory Bodies, Management Team, Local Community e.t.c.) concerned, or affected by the organization’s activities, products or services, and associated performance, with the end purpose of eliciting their support and cooperation for the organization’s desired goals.
• Drive Sales Workforce: Ensures the achievement of sales targets by all direct reporting functions, units and personnel.
• General Management: Provides strategic oversight over the day-to-day operations of the business development department.
• Customer Experience: Responsible for driving the implementation of strategic initiatives that define customer service excellence standards and is responsible for all customer interactions that meet and exceed customer expectations and satisfaction
• Business Development:Development of business prospects across the company’s  entire customer focus spectrum. Initiation and development of business proposals and aggressive sales pitching for business solicitation from existing and prospective customers.
• Product Development: Development and upgrading of marketable products geared towards enhancing the competitiveness and market dominance of the organization.
• Strategic Account Acquisition:Aggressive identification, prioritizing, and management of corporate relationships with strategic partners that have sufficient reach to provide business development results for the business.
• Sales Reporting: Preparation and presentation of marketing and sales performance reports for the executive committee, board and shareholders.
• People Management: Responsible for driving and sustaining strategic people management practices that support the organization’s ability to achieve its corporate objectives through optimal talent resourcing, employee engagement, talent management, and people development.

Requirements

• Candidates should possess a Bachelor's Degree from an accredited university.
• Minimum of 10 years of work experience in similar role with 3 years at senior management level responsible for functional oversight

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Job Objective(s)

• The Position Holder is responsible for providing strategic leadership for the company by collaborating with the Board of Directors, and the Executive Management Committee of the Holding Company to establish long-range goals, strategies, plans and policies.

Duties and Responsibilities

• Managing Corporate Performance: Responsible for managing corporate-level performance of the business on key parameters such as corporate profitability, deposit base, new customer acquisition,e.t.c.
• Stakeholder Engagement: Responsible for the proactive, and continuous engagement of relevant internal and external Stakeholders (Board, Regulatory Bodies, Management Team, Local Community e.t.c.) concerned, or affected by the organization’s activities, products or services, and associated performance, with the end purpose of eliciting their support and cooperation for the organization’s desired goals.
• Risk Management: Collaborate with the Board of Directors to grasp and assess the organization’s risk environment, especially in respect to its complexity, and systemic implications for the firm’s business, drive the implementation of best-fit enterprise-wide risk management practices, and assesses the performance of deployed risk management measures.
• Business Strategy: Collaborate with the Board of Directors to craft the organization’s long- term strategy in line with environmental imperatives, drive the communication and cascade of the defined strategy for the business strategy across both the group’s portfolio businesses, and shared services departments, and provide leadership on the strategy’s implementation.
• General Management: Provides strategic oversight over the day-to-day operations of the entirety of the organization.
• Strategic Initiatives: Responsible for driving the implementation of strategic initiatives that sustain / improve the organization’s competitive advantage within its operating environment.
• Drive Long-term Shareholder Value: Drive the optimization of shareholder value over the long term, whilst balancing the competing needs of the organization’s various stakeholders, and multiple perspectives (i.e. financial, customer service, process, and innovation).
• People Management: Responsible for driving and sustaining strategic people management practices that support the organization’s ability to achieve its corporate objectives through optimal talent resourcing, employee engagement, talent management, and people development.

Requirements

• Candidates should possess a Bachelor's Degree from an accredited university
• Advanced degree in Finance or Business Management (e.g. MBA, M.Sc Finance e.t.c)
• Professional certification in finance and/or accounting from a recognized professional body (e.g. CFA, CGMA, ACCA, ICAN e.t.c)
• Minimum of 15 years of work experience in financial services, with at least 5 years in Executive Management capacity

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Duties and Responsibilities
Business Advisory:

• Support the delivery of the organisation’s strategic objectives, through the provision of expert advisory services to key internal stakeholders (i.e., Board of Directors, Executive Management and Department Heads) on leveraging on business technology to drive the achievement of business outcomes.

Strategic Operations Oversight:

• Responsible for driving the development and implementation of strategic initiatives that sustain / improve the organization’s competitive advantage through its operations function through the innovation / improvement of platforms, operating procedures, controls and overall service delivery.

Business Support:

• Look to provide best-in-practice solutions to business goals, regulatory changes, operational procedures, and controls while supporting changing business needs.

Regulatory Compliance:

• Proactively ensure internal compliance with ever- changing regulatory landscape, by keeping abreast of the operational ramifications of regulations, and leading (where required) integrations / changes / modifications to internal systems, processes and procedures.

Risk Management:

• Support the risk management process by identifying areas of concern and developing processes to mitigate risk.

Operational Risk Management:

• Oversee business continuity management/disaster recovery preparations for the department, with the aim of ensuring business continuity in the event of disasters.
• The Position Holder is responsible for effectively identifying and managing the business risk inherent in operations and ensuring adherence of transactions and processes within the department to agreed service level agreements and operational standards, whilst minimizing errors and costs.

Data Management:

• Responsible for all aspects of data management, including investment performance, portfolio accounting, trade and holdings related data, pricing, security set-up.
• The Position Holder is also responsible for data governance and change management within the systems maintained by operations.

Development of Enterprise Architecture:

• Support the organization’s achievement of its strategic goals, through the application of a comprehensive approach towards conducting enterprise analysis, design, planning and implementation, towards improving its overall effectiveness, efficiency, agility, and durability.

Requirements

• Candidates should possess a Bachelor’s degree from an accredited university
• MBA from an accredited university
• Minimum of 10 years of work experience in similar role with 3 years at senior management level responsible for functional oversight