Head, Operations at Alan & Grant

Duties and Responsibilities
Business Advisory:

• Support the delivery of the organisation’s strategic objectives, through the provision of expert advisory services to key internal stakeholders (i.e., Board of Directors, Executive Management and Department Heads) on leveraging on business technology to drive the achievement of business outcomes.

Strategic Operations Oversight:

• Responsible for driving the development and implementation of strategic initiatives that sustain / improve the organization’s competitive advantage through its operations function through the innovation / improvement of platforms, operating procedures, controls and overall service delivery.

Business Support:

• Look to provide best-in-practice solutions to business goals, regulatory changes, operational procedures, and controls while supporting changing business needs.

Regulatory Compliance:

• Proactively ensure internal compliance with ever- changing regulatory landscape, by keeping abreast of the operational ramifications of regulations, and leading (where required) integrations / changes / modifications to internal systems, processes and procedures.

Risk Management:

• Support the risk management process by identifying areas of concern and developing processes to mitigate risk.

Operational Risk Management:

• Oversee business continuity management/disaster recovery preparations for the department, with the aim of ensuring business continuity in the event of disasters.
• The Position Holder is responsible for effectively identifying and managing the business risk inherent in operations and ensuring adherence of transactions and processes within the department to agreed service level agreements and operational standards, whilst minimizing errors and costs.

Data Management:

• Responsible for all aspects of data management, including investment performance, portfolio accounting, trade and holdings related data, pricing, security set-up.
• The Position Holder is also responsible for data governance and change management within the systems maintained by operations.

Development of Enterprise Architecture:

• Support the organization’s achievement of its strategic goals, through the application of a comprehensive approach towards conducting enterprise analysis, design, planning and implementation, towards improving its overall effectiveness, efficiency, agility, and durability.

Requirements

• Candidates should possess a Bachelor’s degree from an accredited university
• MBA from an accredited university
• Minimum of 10 years of work experience in similar role with 3 years at senior management level responsible for functional oversight