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  • Posted: Dec 19, 2023
    Deadline: Not specified
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    The Norwegian Refugee Council (NRC) is an independent, humanitarian, non-profit, non-governmental organisation. We provide assistance, protection and durable solutions to refugees and internally displaced persons worldwide. What is NRC? NRC promotes and protects the rights of refugees and people who have been displaced within their own country. We take ...
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    Field Office Coordinator

    JOB DESCRIPTION

    • These strategic locations have allowed NRC greater reach from the north and south parts of the North-East and North Central region and allowed NRC to contribute to bridging the gap between humanitarian aid and development cooperation, including by focusing on equitable access to basic services and strengthening the rights of displaced people and returnees. In addition to the Country Office and the above-mentioned Area Offices, NRC has sub-office structures in Dikwa, Monguno, Biu, Mubi, Pulka and Gwoza.
    • We are looking for people who are passionate about helping refugees and people forced to flee. 
    • If you are those people, the Norwegian Refugee Council in Nigeria is looking for an enthusiastic and passionate Office Field Coordinator to join our team in Pulka/Gwoza field office, Borno State. The field office coordinator will be responsible for providing efficient support to project implementation in the Pulka/Gwoza Field Office. It will predominantly include cooperation with all local stakeholders and partners, serving as the primary point of contact for NRC. 

    RESPONSIBILITIES

    Operational Management:

    • Responsible for providing effective and efficient support to field-based staff in implementing NRC projects, in close coordination and collaboration with CC Project Managers.
    • Responsible for providing timely and methodical updates regarding the context, needs, and trends to the Area Manager.
    • Responsible for budget management at the field office level, in line with the approved authorization table, and ensuring appropriate burn rates are maintained and that solutions to over/under expenditure are applied.
    • Support the field-based staff, by reporting on potential conflicts of interest, fraud, protection concerns, and any other effects related to NRC’s assistance.

    Safety and Security:

    • Support dedicated NRC safety and security staff in information collection and sharing to ensure the safety of NRC staff and participants.
    • Ensure security guidelines and security risk assessments are implemented and regularly updated for all project locations.

    Program Development:

    • Ensure all relevant stakeholders are included in the planning and implementation of projects as appropriate.
    • Under the line management of the Area Manager and close cooperation with CC Project Managers/Coordinator, contribute towards drawing up plans, proposals, and budgets for new projects/extensions of projects in conjunction with the relevant team, both program and support staff.
    • Closely monitor the field implementation and ensure quality programming along with timely completion of the project's deliverable
    • Support multi-sectoral emergency preparedness and response as required by the context and management. 

    Logistics and Finance:

    • Ensure appropriate Financial and Logistical NRC systems/ procedures are in place, maintained, and adhered to so that all field office support functions are carried out effectively and efficiently.
    • Ensure regular communications between the Area Office and field office support functions are maintained.
    • Responsible for ensuring timely submission of cash forecast to the Area Office.
    • Responsible for the preparation of projected expenditures every month (cash book management).
    • Responsible for accurate budget control and overall responsibility for financial management at the project site in line with active projects.

    Human Resource and Administration Management:

    • Plan staff requirements and, as agreed with the Area Manager liaise with the HR department for support.
    • Responsible for appraisals as per NRC’s standard requirements and procedures.
    • Ensure all new team members are adequately briefed on arrival in the field and departing team members are debriefed.
    • Responsible for facilitating capacity development and training of all personnel.

    Coordination and Representation:

    • Responsible for attending meetings and coordination fora, representing NRC strictly within the limit set out by the Area Manager.
    • Act as the main point of contact for NRC with members of the public, beneficiaries, local authorities, I/NGOs, and any other persons or organizations at the field level
    • In line with NRC’s standards, ensure communication plans are implemented, stakeholders are informed on NRC’s activities, and the organization is well accepted by communities.
    • In charge of producing weekly and monthly reports, flash reports, and any other reports as requested by the Area manager.

    QUALIFICATIONS

    • Bachelor's Degree in social science, Public Administration, Business Administration, Economics and Business Management.
    • At least 3 years  experience in a similar role in a humanitarian and/or recovery context
    • Knowledge of the context in northern Nigeria, Gwoza-Pulka in particular.
    • Experience in support functions such as Logistics, Finance, or HR is an advantage.
    • Experience in context analysis and humanitarian needs assessment, project monitoring and evaluation, and program development.
    • Experience in coordination and representation, including with local authorities, I/NGOs, and communities.
    • Ability to build relationships quickly with a wide range of people, both internally and externally.
    • Strong ability to organize a substantial workload comprised of complex, diverse tasks and responsibilities.
    • Excellent communication skills.
    • Fluency in local languages.

    go to method of application ยป

    Education Project Manager

    What you will do:

    The Education Project Manager (EPM) is responsible for the direct implementation of the Education  CC project and will provide regular technical support and monitoring visits to all program areas to ensure that interventions consider international best practices and are appropriately meeting the needs of the participants in target communities. S/he will represent NRC at coordination forums, as delegated by the Area Manager.

    This position reports to the North Area Manager and is a key member of the Area Management Group

    • Line management for Education project staff
    • Adherence to NRC policies, guidance, and procedures
    • Contribute to the development of Country, Area, and Education strategies, initiate and participate in the development of relevant Education projects 
    • Coordinate and manage Education project implementation (activities, budget, and project documentation) in line with proposals, strategies, and donor requirements
    • Implement technical direction and ensure high technical quality of the project
    • Provide regular progress reports to the Area Manager and the Education Specialist
    • Ensure that projects target beneficiaries most in need of protection, explore and asses new and better ways to assist
    • Develop and manage project budget (in cooperation with Coordinators) and coordinate across Core Competencies 
    • Ensure capacity building of project staff and transfer key skills 
    • Liaise and collaborate with relevant local authorities and other key stakeholders
    • Promote the rights of IDPs/returnees in line with the advocacy strategy

    QUALIFICATIONS

    What you will bring:

    • Master's degree or equivalent in Education Degrees in social work, social science, humanities, or other related degree with 3 year working experience 
    • Technical Education expertise, including youth programming   
    • Minimum of three years of professional experience leading, managing, and implementing emergency response programs in shelter programming in a humanitarian and/or recovery context
    • Demonstrated experience in grant management, budgeting, and proposal writing
    • Strong budgeting and budget monitoring skills, including proficiency with MS Excel
    • Demonstrated ability to manage multiple priorities, deadlines, and tasks efficiently
    • Strong ability to work with diverse groups/individuals, ranging from local partners, local authorities, the humanitarian community, and to the private sector
    • Experience in supporting the Logistics and Procurement department in the procurement of non-food, shelter, and hygiene items and diverse types of constructions and rehabilitation activities
    • Excellent interpersonal, communication, public speaking, and strategic planning skills are required
    • Fluency in English, both written and verbal, as well as excellent report-writing skills

    Context/ Specific skills, knowledge and experience: 

    • Knowledge of NGOs operations and humanitarian sector dynamics in Borno State is an advantage
    • Demonstrated background and knowledge of major humanitarian donors, particularly BHA (Bureau for Humanitarian Assistance), UNICEF (United Nations Children Fund), ECHO (European Civil Protection and Humanitarian Aid Operations), and UNHCR (UN High Commissioner for Refugees) 
    • Previous experience in emergency preparedness and response
    • Demonstrated experience in successfully managing, and capacity-building a multicultural team
    • Previous experience in partnerships with local governments and CBOs, providing capacity building, coaching, and collaborating on project design and implementation 
    • Willingness to travel and work in hard-to-reach areas under strenuous conditions
    • Good cultural awareness and sensitivity
    • Experience with start-up or expansion of new programs
    • Fluency in Hausa and one other spoken language in Borno Central and/or Borno North

    Behavioural competencies:

    • Managing performance and development
    • Empowering and building trust
    • Managing resources to optimize results.
    • Initiating action and change

    Method of Application

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