Jobs at Canonical

Job Brief

• This is an exciting opportunity for an engineering manager who is passionate about open source software, Linux and cloud computing. Come build a rewarding, meaningful career working with the best and brightest people in technology at Canonical, the growing international software company behind Ubuntu.
• Sustaining Engineering is a critical team that resolves software bugs, code defects and other issues, from the kernel all the way up to the highest levels of the open source stack. This position leads one of our regional teams (EMEA, APAC, Americas) and is one of several managers, who report directly to the global Director of Sustaining Engineering.
• Our customers build large-scale mission critical infrastructure and application solutions on Ubuntu and open source from Canonical. Sustaining Engineering is at the end of the escalation path, working on solving the problem for the customer and for the benefit of the wider Open Source community. This team is well staffed with experts in every time zone and, while the work is always important to a customer and time is always of the essence, the team is resourced to ensure the good work-life balance and ongoing development of each team member. 
• As an engineering manager in the Sustaining Engineering team, your primary responsibility is to the people you support: ensuring that they are growing as engineers, making valuable contributions, and generally having a great experience at Canonical. Technical leadership and a solid background in software development is a must, so that you are able to challenge and grow your team members. You will have the opportunity to influence the culture, facilitate technical delivery, and work with your team on strategy and execution.
• Location: This job is open to applicants in all timezones, and is a full-time, remote position.

Responsibilities
What your day will look like

• Manage and lead a distributed team of engineers
• Hire, coach, mentor, provide feedback and career development guidance to your team
• Manage shift scheduling, measuring key performance indicators (KPIs), and training
• Support timely delivery of bug fixes, patches, and other technical solutions to address business needs in a variety of technology fields, including but not limited to Ubuntu, OpenStack, Ceph, Kubernetes, Juju & MAAS
• Demonstrate the very best of Canonical in customer interactions
• Set and manage expectations with other engineering teams, senior management, and external stakeholders
• Advocate and advance modern software development practices
• Grow a healthy, collaborative engineering culture in line with the company value
• Collaborate with other teams in the organisation
• Work from home with global travel up to 10% for internal and external events.

Requirements
What we are looking for in you:

• Professional software delivery experience using C, C++, Go, Java, Python, or similar
• You are knowledgeable and passionate about software development
• Leadership experience displaying ability to organise and prioritise complex problem resolution and bug fixes
• Experience with version control systems such as git
• Experience with debugging tools such as gdb, crash or other
• Demonstrated strong commitment to testing methodologies and maintainable code quality
• Excellent communication skills in the English language, both verbal and written
• Experience with Linux, with a preference towards Ubuntu
• Experience with Open Source and Open Source Business Models
• People management experience in a support organisation is a strong plus
• You have interest and deep experience with three or more of the following: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD, Python, Go, C, Postgresql, Mongo, Debian packaging.

What We Offer You

• Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills.
• In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.  
• In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.

Other Benefits:

• Fully remote working environment - we’ve been working remotely since 2004!
• Personal learning and development budget of 2,000USD per annum
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Parental Leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues at ‘sprints’
• Priority Pass for travel and travel upgrades for long haul company events.

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Job Brief

• We're on the look out for a brilliant Social Media Marketing Specialist to join our team and take our communications to the next level.
• Our social media provides a window between the people who make our products and those who use them. With audiences in the millions, our online communities have the opportunity to talk to us, engage with us, provide feedback and be involved in the world of Ubuntu. From #opensource to coffee on K8s, launch previews to twitter storms over some cool release swag, our marketing team is committed to creating conversations with audiences all over planet earth.
• The ideal candidate is passionate about technology, technology marketing and the use of technology in marketing.
• They prefer to work in an environment that emphasises ownership of campaigns, collaboration, learning, curiosity and a drive to continually improve oneself / the team / the organisation.
• They love to problem solve, get hands-on, experiment, measure and use automation to make daily life easier.
• Location: This role will be based remotely in the EMEA region.

Responsibilities
What your day will look like:

• Create, schedule and publish content and campaigns across multiple social media channels
• Deliver regular analysis and reporting on social media metrics, content performance and campaigns results
• Support the growth and nurturing of Canonical’s social media audiences, while increasing engagement rates and valuable actions
• Develop flair with copywriting  and asset creation to create messaging that aligns with the brand and its personality, and drives audiences towards action
• Be responsible for executing A/B and multivariate growth tests
• Be audience centric, focusing on platform and community moderation, as well as direct audience engagement
• Create awareness on integrated campaigns, product launches, webinar series, industry announcements and core content.
• Package all of Canonical’s product offerings and educational material creatively, from bare metal, AI, Kubernetes to chats on diversity and CSR.

Requirements
What we are looking for in you:

• Experience managing social media platforms for tech brands, part of a content team or marketing agency
• Hands-on knowledge of social media management tools, an understanding of web analytics tools (social and web)
• Proficiency with at least four social media platforms including LinkedIn, YouTube, Twitter, Facebook, Instagram and Reddit
• An analytical eye and a good sense for the type of content that performs best depending on platform and objective
• Experience with educational content funnels, and using video as a core social media marketing asset
• Exceptional interpersonal skills and aptitude for forging trusting relationships across diverse, cross-functional teams
• Excellent verbal and written communication skills, strong content marketer
• Proven ability to prioritise and differentiate what matters from the noise, meeting deadlines without sacrificing quality
•  Willingness to travel up to 4 times a year for internal events.

What We Offer You

• Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills.
• In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.  
• In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.

Other Benefits:

• Fully remote working environment - we’ve been working remotely since 2004!
• Personal learning and development budget of 2,000USD per annum
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Parental Leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues at ‘sprints’
• Priority Pass for travel and travel upgrades for long haul company events.