Jobs at Woodgate Structure Limited

Job Description

• An e-commerce fulfillment officer manages the end-to-end order process from the online store to the customer's door.
• Core duties include tracking inventory, picking and packing items, printing shipping labels and waybills, and coordinating with delivery riders or third-party logistics companies to ensure prompt accurate delivery.

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Job Description

• An e-commerce operations manager oversees the daily supply chain, inventory flow, and order fulfillment of an online store.
• They make sure products move smoothly from the warehouse to the customer while keeping costs low and customer satisfaction high.

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Responsibilities

• Representatives respond to customer inquiries via phone and email, addressing any questions or complaints promptly and professionally.
• Their responsibilities also extend to managing orders, returns, and exchanges while liaising with other departments to resolve any customer issues.