Jobs at Ascentech Services Limited

Job Summary

• We are seeking a reliable and professional driver with proven experience.
• The ideal candidate will have excellent driving skills, a good knowledge of local routes, and a strong commitment to safety and confidentiality.

Key Responsibilities

• Maintain the cleanliness and functionality of the assigned vehicle, ensuring it is in excellent working condition at all times.
• Plan and follow the most efficient routes to avoid delays.
• Perform regular vehicle maintenance checks and report any issues promptly.
• Adhere strictly to traffic laws, regulations, and company policies.
• Maintain a high level of professionalism and discretion when dealing with expatriates and their personal information.

Qualifications and Requirements

• Proven work experience as a driver.
• Valid driver’s license.
• Excellent knowledge of local and inter-state routes.
• Punctual and reliable.
• Familiarity with GPS systems and other navigation tools.
• A courteous and professional attitude.

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Responsibilities

• Oversee the daily operations of the vehicle fleet.
• Ensure all vehicles are properly maintained and serviced.
• Manage driver schedules and assignments.
• Monitor vehicle performance and fuel consumption.
• Coordinate repairs and maintenance with external vendors.
• Ensure compliance with all relevant laws and regulations.
• Manage fleet budgets and control costs.
• Conduct regular inspections of vehicles and equipment.
• Train and supervise drivers and other fleet personnel.
• Maintain accurate documentation records of vehicle maintenance and repairs.
• Ensure all drivers have the necessary licenses and certifications.
• Implement safety programs and conduct safety training.
• Monitor and report on fleet performance metrics.
• Resolve any issues or complaints related to fleet operations.
• Develop and maintain relationships with vendors and suppliers.
• Ensure timely delivery of goods and services.
• Implement strategies to improve fleet efficiency and reduce costs.
• Stay up-to-date with industry trends and best practices.

Other Requirement

• BSC, HND In related field
• 4+ years of FMCG experience
• Ability to interpret large amounts of data and to multi-task
• Strong communication and presentation skills
• Excellent knowledge of statistical packages , databases and MS Office
• Good driving and repair skills.

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Job Summary

• We are looking for highly motivated and customer-focused Virtual Contact Center Agents fluent in both Yoruba and English to join our team on a 6-month contract basis(extensible).
• The ideal candidate will have a proven track record of delivering excellent service, particularly in handling urgent or sensitive customer inquiries with professionalism and discretion.
• This role requires strong communication skills, empathy, and the ability to work effectively in a remote environment.

Qualifications

• Minimum of 1 year of proven experience as a Contact Center Agent.
• Fluency in both Yoruba and English is mandatory.
• Demonstrated experience in handling urgent or sensitive customer calls/situations.
• Excellent communication skills, both verbal and written, with a clear and professional phone demeanor.
• Strong active listening skills and the ability to empathize with customers.
• Proficient in using CRM software and other contact center technologies.
• Ability to work independently and as part of a virtual team.
• Reliable high-speed internet connection and a quiet, dedicated home workspace.
• Strong problem-solving skills and attention to detail.
• Ability to remain calm and composed under pressure.

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Job Summary

• We are seeking an experienced Operational Auditor to join our team. The successful candidate will be responsible for assessing the effectiveness and compliance of our operational processes, identifying areas for improvement, and developing strategic plans to enhance productivity and performance.

Key Responsibilities
Audit Planning and Implementation

• Plan, implement, and oversee operational audits in accordance with audit plans and company policies.
• Monitor and ensure departmental SOPs are followed and implemented.

Audit Findings and Reporting:

• Document audit findings and create detailed reports for management review.
• Identify operational risks and propose mitigation strategies.

Process Improvement:

• Analyze business processes and recommend improvements.
• Monitor and ensure compliance with established internal control procedures.

Risk Management:

• Monitor delivery and dispatch of consignments in conformity with approved internal processes and policies.
• Identify and assess operational risks, and propose mitigation strategies.

Communication and Follow-up:

• Communicate with departments to ensure full understanding of non-compliance issues and business risks.
• Conduct follow-up audits to monitor management's interventions.

Professional Development:

• Engage in continuous knowledge development regarding sector rules, regulations, best practices, tools, techniques, and performance standards.

Qualifications

• Candidates should possess a BS Degree in a numerate discipline with 2-4 years experience.
• Certificate in Information Systems Auditor (CISA) is a plus.
• Proven work experience as an Operational Auditor, Internal Auditor, or similar role.
• Strong understanding of auditing principles and methodologies.
• Knowledge of industry legal and regulatory guidelines.
• Excellent analytical, problem-solving, and strategic thinking skills.
• Strong proficiency in computer skills.
• High attention to detail and excellent organizational skills.

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About the Role

• On behalf of our client, a reputable brand in the consumer durables space, we are looking for an experienced and proactive Field Sales Executive to join their team in Port Harcourt.
• The ideal candidate will have a strong background in field sales within the small kitchen appliances segment and a proven ability to drive business growth.

Key Responsibilities

• Develop and execute strategies to achieve sales targets in the assigned territory.
• Build and manage relationships with dealers, retailers, and distributors.
• Conduct regular market visits and product demonstrations.
• Monitor competitor activities and market trends.
• Report sales performance and market insights to management.
• Ensure customer satisfaction and timely delivery coordination.

Requirements

• Candidates should possess a Bachelor's Degree with a minimum of 5 years’ experience in field sales, especially in small/ kitchen appliances.
• Experience working at appliance companies like Binatone, Kenwood, Synix, Rite-tek, Dee-kay, etc is highly preferred.
• Excellent communication, negotiation, and relationship-building skills.
• Ability to work independently and meet targets.
• Familiar with the Port Harcourt market.

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Job Overview

• We are seeking a dedicated and detail-oriented Quality Assurance (QA) professional to join our team in the Food and Beverages sector.
• The successful candidate will be responsible for ensuring the highest quality standards are met throughout the food production process, specifically focusing on the performs and caps stages.
• This role requires a strong eye for detail, excellent problem-solving skills, and a commitment to maintaining top-notch product quality.

Key Responsibilities
Perform and Cap Inspections:

• Conduct quality checks on food products, focusing on the performance and caps process to ensure they meet industry standards and company specifications.
• Inspect all materials used during production, including packaging, labelling, and sealing, for compliance with quality and safety standards.
• Monitor the sealing and capping processes to ensure proper functionality and product integrity.

Quality Control Documentation:

• Maintain accurate records of inspections and tests conducted.
• Prepare and report on product quality data and issues to the QA Manager.
• Implement and monitor corrective actions for non-compliance or quality failures in the performs and caps stages.

Compliance & Safety Standards:

• Ensure compliance with all local, national, and international food safety regulations and guidelines (e.g., NAFDAC, ISO).
• Support the implementation of GMP (Good Manufacturing Practices) within the factory and ensure cleanliness and hygiene standards are adhered to.
• Identify potential risks and proactively mitigate quality issues.

Collaboration with Production Team:

• Work closely with the production and packaging teams to ensure all products are manufactured and packaged according to quality standards.
• Provide feedback and suggestions for improving the production process and quality controls.

Continuous Improvement:

• Participate in ongoing quality assurance training and continuous improvement initiatives.
• Suggest process improvements or innovations that will increase product quality and consistency.

Requirements

• Minimum of a BSc/HND in Food Science, Quality Management, or a related field.
• Previous experience in a similar role will be an added advantage.
• Proven experience in Quality Assurance within the food and beverages industry.
• Familiarity with the perform and caps process.
• Knowledge of food safety regulations and certifications (e.g., HACCP, ISO 22000).
• Attention to detail with excellent problem-solving skills.
• Ability to work in a fast-paced and dynamic environment.
• Strong communication and interpersonal skills.

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Job Overview

• We are looking for a skilled Account Manager to help our travel agency clients thrive using our technology platform.
• Your primary mission is to empower these agencies to increase their flight ticket sales, expand their access to modern airline content (like NDC), and boost their revenue from selling ancillary products.
• You will act as a strategic partner to our agency clients, ensuring they have the knowledge and tools needed to grow their business and maximize their success on our platform.

Key Responsibilities

• Drive Platform Adoption & Sales: Your main goal is to increase the booking volume (flights, ancillaries) from your portfolio of travel agencies by ensuring they are actively using and getting value from our platform.
• Manage Key Travel Agency Accounts: Build and maintain strong, lasting relationships with key agency clients, acting as their main point of contact and trusted advisor.
• Educate & Train: Become an expert on our technology and lead training sessions to help agencies master our platform, understand the benefits of NDC, and effectively sell a wider range of airline products.
• Enable Agency Growth: Develop strategic plans with your clients to help them hit their business goals. Identify opportunities for them to increase their sales and efficiency with our tools.
• Onboard & Integrate: Guide new travel agencies through the setup process and assist clients with technical integrations (APIs and B2B platforms) to ensure a smooth experience.
• Be the Voice of the Agency: Gather feedback from your clients and share their insights with our internal product and tech teams to help us improve our platform and services.
• Track Performance: Maintain accurate forecasts and report on key metrics like agency sales volume, product adoption, and overall satisfaction.

Requirements

• Experience: 5 to 10 years in B2B sales or account management, ideally within travel technology, or working directly with travel agencies and Airlines (TMCs, OTAs, etc.).
• An MBA is a plus.
• Industry Knowledge: Understand airline distribution (especially NDC) from a travel agent's perspective and can clearly explain its value.
• Proven Success: Have a history of meeting and exceeding the assigned targets and growing a portfolio of business accounts.
• Excellent Communicator: Can build strong relationships, present technical information clearly, and act as a consultant to your clients.
• Customer-Focused: Are passionate about helping your clients succeed and have a knack for solving their problems.
• Tech Savvy: Are comfortable with CRM software, sales tools, excel/powerpoint and can confidently discuss technology platforms and APIs.
• Willingness to Travel: You are prepared to meet with clients and attend industry events as needed.