Jobs at Meritabode Nigeria Limited

Responsibilities

• Keeps customers informed by forwarding notice of delivery, current status and answering questions.
• Responsible for contacting customers to verify delivery address.
• Responsible for picking up items and delivering them safely to customers on time.
• Other dispatch duties aligned.

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Responsibilities 

• Serve as the primary liaison between agents and management.
• Track and report agent activities using relevant tools or software.
• Provide necessary resources, documents or updates to agents.
• Resolve conflict or challenges raised by agents or clients.
• Ensure agents are well informed about current company goals, campaigns, or changes.
• Organize regular check-ins, briefings, or meetings with agents.
• Maintain accurate records of agent.
• Manage client inquiries and ensure excellent customer service.
• Track sales progress, client feedback, and maintain organized records.
• Prepare weekly/monthly performance reports for management.
• Meet set target monthly.