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UBA’s has more than 65 years of providing uninterrupted banking operations dating back to 1948 when the British and French Bank Limited ("BFB”) commenced business in Nigeria. BFB was a subsidiary of Banque Nationale de Crédit (BNCI), Paris, which transformed its London branch into a separate subsidiary called the British and French B...
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Job Objective(s)
- Responsible for increasing social media followership on all social media platforms.
Duties & Responsibilities
- Develop the UBA Group Social Media Strategy, structure, and execute procedural guideline/flow process.
- Plan and implement the marketing of the UBA products, services and channels using social media marketing tools.
- Research, develop and create content and the strategies to be executed on UBA social media especially Twitter and Facebook.
- Develop and execute campaigns to promote the UBA brand across Africa.
- Manage and engage with internal and external social media advocates and influencers to push content on the bank aggressively.
- Execute social media policy and communications plan that guide crisis engagement.
- Utilize Analytics and comparison over key performance indicators to ensure social media content performs as expected.
- Researching and executing social media trends relevant to the UBA’s marketing activities.
- Monitor and report on notable mentions in relation to the bank, staff and key individuals on Facebook and Twitter.
Minimum Educational Qualification
- First Degree in any field.
Minimum years of work experience required
Knowledge & Skills Required:
- Analytics skills
- Swift knowledge
- Interpersonal and communication skills
- Teamwork spirit
- Knowledge of all products and services of the bank
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Job Objective(s)
- Oversight and management of the Market Risk Management Group.
Duties & Responsibilities
- Ensure that the Group runs in line with worldwide best practices and responds to administrative issues.
- Develop, Review and Implement Policies and Procedures and review Market Risk policies of subsidiaries.
- Attend and run the ALCO/GALCO Market Risk process, and guide the committee to review the most critical Market Risks.
- Attend and Run other Market Risk processes in Group Management meetings such as GRMC, BRMC and guide the committee to review the most critical Market Risks.
- Develop the staff especially the number 2 position to ensure seamless continuity of the job function.
- Other projects and committee membership as required by management.
- Ensure that Executive Management is advised of Group Risk positions daily.
- Support for Subsidiaries in Africa and the Rest of the World.
Minimum Educational Qualification
- First Degree in Mathematics, Statistics, Finance, Economics and other related disciplines.
- Professional qualifications or MBA is also required.
- Minimum of 10 years work experience required
Knowledge & Skills Required:
- Advanced accounting skills
- Thorough knowledge of banking and Treasury Operations
- Understanding of accounting policies and accepted principles
- Ability to motivate and manage talent for maximum performance and delivery of targets.
- Highly numerate
- Good interpersonal skills.
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Job Objective(s)
- To implement the Bank and Audit Division’s mandate relating to review and assessment of controls over the information systems, safeguard the Bank’s assets, ensure the completeness and accuracy of transaction records; and prevent/detect incidences of related frauds and irregularities.
Duties & Responsibilities
- Execute planned audit programmes to review the bank’s Cybersecurity Governance and Oversight framework, Cybersecurity Risk Management Systems, Cybersecurity Operational Resilience, Metrics, Monitoring & Reporting and Compliance with Statutory and Regulatory Requirements.
- Implementation of the Internal Audit’s mandate to review and assess effectiveness and efficiency of the bank’s technologies, processes, people, controls, structures, governance, and practices used to protect networks, computers, programs, and data from attacks from both internal and external threat actors; proffer recommendations for remediation, and achieve closure.
- Investigation of security and data breaches to identify incident root causes, internal control gaps/failure points and vulnerabilities exploited; and to proffer solutions/recommendations to prevent reoccurrence and exposure to corporate liability, sanctions and litigations.
- Conduct regular audits of IT Security Monitoring tools, Vulnerability assessment tools, other GISC Application and operating systems as assigned.
- Investigate security and data breaches to identify incident root causes, internal control gaps/failure points and vulnerabilities exploited; and to proffer solutions/recommendations to prevent reoccurrence and exposure to corporate liability, sanctions and litigations.
- Conduct the activities of the Mini Forensic lab.
- Render technical support to other departments in Group Internal Audit.
- Perform other duties as assigned by the Team Lead, Cyber Security Audit & Group Head.
- Keep abreast with industry trends, Cyber Frauds and Security related happenings.
Minimum Educational Qualification
- First Degree in Computer Science / Engineering / Accounting or any other numerate discipline.
- Relevant professional certification e.g. CISA, ACA, ACCA, CIMA, CISSP and MBA etc will be an added advantage.
- Minimum of 3 years work experience required
Knowledge & Skills Required:
- Knowledge of Banking Operations, Policies and Procedures.
- Interpersonal skills and Communication skills (written and oral).
- Information Technology proficiency.
- Integrity.
- Good investigative skills.
- Good numerate and analytical skill.
- Structured Query Language (SQL Navigator).
- Audit Command Language (ACL).
- Unix operating systems.
- Business Objects (BO).
- File Transfer Protocol (FTP).
- Microsoft Office tools.
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Job Objective(s)
- The Product Manager has full profit & loss accountability for the product and is responsible for comprehensive, end-to-end management of the product portfolio including ideation, product design, product development, product marketing (in conjunction with Product Marketing), business development, product pricing, profitability analysis, process and counterparty management, etc.
- The Product Manager works with multiple stakeholders across the bank and takes full ownership for the product budget, management and product delivery throughout the product lifecycle.
- Responsibilities also include the establishment of key relationships targeted at customer acquisition, retention and value-adding customer experience; client engagements; establishment and implementation of customer engagement plan.
Duties & Responsibilities
- Utilizes market research to identify customer needs/trends and opportunities for new product innovation and product enhancements.
- Conducts regular product & market research to determine personal loan sales / market penetration potential across regions. Thereafter, H/she develops sales & marketing strategies to leverage opportunities & improve performance.
- Regularly reviews customer feedback, market & consumer trends to uncover new product opportunities across different category and regions, disseminates identified insights in a timely manner for execution.
- Identifies new market opportunities, and facilitate collaboration with Regional Managers, Branch Managers & Retail Analysts appropriately to ensure these are fully leveraged to grow sales and volume.
- Reviews and analyses existing product portfolio to identify new cross sell opportunities.
- Assesses market competition by comparing the unsecured lending proposition to competitors' products across offerings, process, customer experience and portfolio quality.
- Carry out competitive analysis benchmarking against Banks and FinTech’s
Educational Qualification and Experience
- First Degree in any related field.
- Master's and/or other professional qualification will be an added advantage.
- Minimum of 7 years work experience
Knowledge & Skills Required:
- Utilizes market research to identify customer needs/trends and opportunities for new product innovation and product enhancements.
- Conducts regular product & market research to determine personal loan sales/market penetration potential across regions. Thereafter, H/she develops sales & marketing strategies to leverage opportunities & improve performance.
- Regularly reviews customer feedback, and market & consumer trends to uncover new product opportunities across different categories and regions, and disseminates identified insights in a timely manner for execution.
- Identifies new market opportunities, and facilitates collaboration with Regional Managers, Branch Managers & Retail Analysts appropriately to ensure these are fully leveraged to grow sales and volume.
- Reviews and analyses existing product portfolios to identify new cross-sell opportunities.
- Assesses market competition by comparing the unsecured lending proposition to competitors' products across offerings, processes, customer experience, and portfolio quality.
- Carry out competitive analysis benchmarking against Banks and FinTech's.
- Develops product sales and marketing strategy (in conjunction with product marketing) to ensure the achievement of product sales and volume budget across all regions.
- Implements Bank-wide go-to-market strategy for new personal loan initiatives, working with all relevant departments/stakeholders to drive execution.
- Prepares unsecured lending budget and business plans including target sales, volume, marketing strategy, consumer segmentation, product positioning, objectives, and lifecycle recommendations to achieve overall business goals.
- Develops and monitors specific sales & marketing campaigns (working with product marketing unit and other relevant teams) to leverage market opportunities that generate new sales/volumes and increase market share.
- Accountable for all product metrics as stated within the product policy where applicable (e.g. risk limits, delinquency, compliance requirements, etc.).
- Monitors sales impact & profitability of marketing expenditures – both on BAU and special campaigns.
- Enable technological implementation of loan origination and management systems including defining the scope and overseeing the deployment.
- Timely & regular communication on product performance.
- Timely & regular communication on product/market changes.
- Relevant products, market insights & identified opportunities are presented.
- Successful execution and monitoring of product marketing campaigns.
- Conducts Branch/regional webinars, meetings, visits, and joint customer calls to obtain market feedback and understand peculiarities of the local operating environment.
- Routinely attends Regional/Directorate planning/business review meetings.
- Analyses escalated regional sales challenges, proffers alternative solutions, and implements recommendations that ensure the achievement of product performance targets.
- Work closely with Risk Management and Compliance unit to monitor and ensure product offerings are in compliance with the bank’s policies and regulatory requirements.
- Work with the credit team to design underwriting policy Ensures delinquency management on the unsecured lending loan portfolio in liaison with retail risk management (where applicable).
- Work closely with Risk Management and Compliance unit to monitor and ensure product offerings are in compliance with the bank’s policies and regulatory requirements.
- Work with the credit team to design an underwriting policy
- Ensures delinquency management on the unsecured lending loan portfolio in liaison with retail risk management (where applicable).
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Job Objective
- To implement the Bank and Audit Division’s mandate relating to review and assessment of controls over the information systems, safeguard the Bank’s assets, ensure the completeness and accuracy of transaction records; and prevent/detect incidences of related frauds and irregularities.
Duties & Responsibilities
- Participate in process reviews/redesigns as well as systems upgrade/implementation efforts to ensure that appropriate system controls considerations are effectively taken on board and implemented.
- Identify the relevant role players in accordance with business requirements and dependencies.
- Identify risk areas and recommend appropriate internal controls and ensure they are implemented in the process design/ review.
- Assess adequacy of security and control built into the bank’s IT architecture.
- Review adequacy of security and controls built in architecture of various applications.
- Perform other duties as assigned by the Team Lead, Core Banking Applications.
- Perform all assigned tasks from supervisor as and when due.
- Render technical support to other departments in Group Internal Audit.
- Respond to technical support/requests from other departments in Group Internal Audit upon approval of the Head, Information Technology & Digital Banking Audit.
- Participate in the regular audits of applications and operating systems as assigned by Team Lead.
- Carry out periodic audits as stated in the audit plan in a timely manner.
- Submit well-written report to the Team lead upon conclusion of the audit.
Requirements
- First Degree in Computer Science / Engineering / Accounting or any other numerate discipline.
- Relevant professional certification e.g. CISA, ACA, ACCA, CIMA, CISSP and MBA etc will be an added advantage.
- Minimum of 3 years work experience required
Knowledge & Skills Required:
- Knowledge of banking operations, policies and procedures.
- Interpersonal skills and Communication skills (written and oral).
- Information Technology proficiency.
- Integrity.
- Good investigative skills.
- Good numerate and analytical skill.
- Structured Query Language (SQL Navigator).
- Audit Command Language (ACL).
- Unix operating systems.
- Business Objects (BO).
- FTP – file transfer protocol.
- Microsoft Office tools.
go to method of application »
Job Objective(s)
- To implement the Bank and Audit Division’s mandate relating to review and assessment of controls over the information systems, safeguard the Bank’s assets, ensure the completeness and accuracy of transaction records; and prevent/detect incidences of related frauds and irregularities.
Duties & Responsibilities
- Be up to date on new economic, technological, environmental, regulatory, political and, social issues or trends impacting or likely to impact Digital Banking Transaction in the bank.
- Review processes for the acquisition, development, and deployment of Digital Banking products to ensure that they are in line with the bank’s approved policies.
- Supervise the review of the level of support to Digital Banking products by the Information Technology (IT) department to ensure that support is within the approved Turnaround Time (TAT).
- Perform a comprehensive review of the Service Level Agreement (SLA) for all vendors that support the bank’s Digital Banking product to ensure that they are in line with the bank’s policy on SLA.
- Ensure prompt and qualitative rendition of relevant Control and Compliance reports to the Head, IT & Digital Banking Audit.
- Ensure proper institution of automated revenue processing in all system-based product development in the Bank.
- Carry out a monthly analytical review of the Bank’s revenue lines for completeness, accuracy and validity.
- Review and report the performance of Digital Banking products to ensure that performance is in line with set targets.
- Ensure full revenue recognition strategies/tactics for the Bank.
- Ensure prompt resolution of all open issues in the Inspection Report, Management letter, Regulatory Examiners Report and other Statutory Examiners Report involving business offices in IT activities.
Knowledge & Skills Required
- First Degree in Computer Science / Engineering / Accounting or any other numerate discipline.
- Relevant professional certification e.g. CISA, ACA, ACCA, CIMA, CISSP and MBA etc will be an added advantage.
- Knowledge of Banking Operations, Policies, and Procedures
- Interpersonal skills and Communication skills (written and oral).
- IT proficiency.
- Integrity.
- Good investigative skills.
- Good numerate and analytical skill.
- Structured Query Language (SQL Navigator).
- Audit Command Language (ACL).
- Unix operating systems.
- Business Objects (BO).
- FTP – file transfer protocol.
- Microsoft Office tools.
Minimum Educational Qualification
Minimum years of work experience required
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Job Objective(s)
- To coordinate the activities of retail teams through effective relationship management to meet/surpass financial targets to drive the profit growth of the branch.
Duties & Responsibilities
- Ensure significant increase in market share within own region.
- Drive performance of the unit – liability generation and quality risk asset creation.
- Risk asset appraisal, disbursement and monitoring.
- Ensure effective relationship building and management with new and existing customers.
- Optimally exploit new and existing opportunities in the market.
- Drive the reactivation of all inactive/dormant accounts in the branch.
- Plan and implement marketing strategies to boost profit.
- Supervise and coordinate the activities of account officers.
- Perform other related duties as assigned by the Business Manager.
Minimum Educational Qualification
- First Degree in any related discipline.
- Minimum of 3 years work experience required
Knowledge & Skills Required:
- Basic knowledge of Accounting, Finance and Economics.
- Banking operations, policies and procedures.
- Good knowledge of the Bank’s products and services.
- Ability to evaluate the needs of customers and determine what products or services would best serve those needs.
- Business development and acquisition.
- Marketing, Selling and Cross-Selling
- Knowledge of current business trends and CBN Regulatory laws.
- Good interpersonal skills.
- Excellent Communications skills(written and oral).
- Leadership and negotiation skills.
- Good Relationship management skills.
- Confident and must possess excellent networking skills.
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Job Objective(s)
- The core objective of the Head Office Audit is to systematically evaluate the framework for internal control, risk management, regulatory compliance, corporate governance, policies and procedures of the Group to ensure that the operations of the Group are carried out in a safe and effective manner.
- Head Office Audit shall provide management with assurances that controls, which govern the group’s and subsidiary activities and its computer systems and operations, are properly conceived, in line with global best practice and are being effectively administered.
Duties & Responsibilities
- 100% execution of approved annual audit plan including focused audit and spot checks.
- Ensure full compliance with regulatory requirement and avoid regulatory penalties.
- Ensure adherence to policies, procedures and processes instituted by Board and Executive Management.
- Identify and mitigate risks inherent in people, process, systems and technology and recommend corrective action plans.
- Review and evaluate effectiveness of the control environment and report on any exceptions noted to the management.
- To conduct focused audit/spot checks to test vulnerability of high risk areas.
- Engagement of audit client in a thorough walkthrough audit to have a clear knowledge and deep understanding of the process, products, system, development, structure and effect of changes on operations, reporting and compliance environment.
- Conduct a systematic and discipline review of off-site documentation using the approved audit programme, checklist, audit planning memorandum and generally accepted best practices.
- Review of audit exceptions for final response with audit clients.
- Notification of audit exceptions to audit clients and collation of responses to deviations and non-compliance observed.
- Conduct planned spot checks to test areas of vulnerabilities or inadequacies in processes, policies, procedures, systems, records and accounts.
- Conduct special investigation to establish root-cause of service failure at the instance of the board, management, customer’s complaints, fraudulent activities.
- Ensure that all audit documentations received off-site and obtained on-site are safely and securely archived on a secured folder.
- Ensure that all published audit reports, approved audit programmes, audit checklist, rating sheet and audit planning memorandum are safely and securely archived on a secured folder.
Knowledge & Skills Required
- First Degree in any related discipline.
- Masters’ Degree / professional qualification such as ACA or ACCA (added advantage).
- Banking Operations / Credit (Domestic and Foreign).
- Comprehensive Treasury Knowledge.
- Comprehensive Capital Market Operations.
- Fraud and Operational risk knowledge.
- Banking, Insurance, and financial services knowledge.
- Extensive Working Knowledge of Microsoft word, Excel and PowerPoint, Intranet Mailing facility and the core banking application (Finacle) of the bank.
- Oral and written Communication Skills.
- Auditing and Accounting Skills.
- Analytical and Investigation Skills.
- Policy and Regulation interpretation/ implementation.
- Finance and Financial Strategy Skills.
- Conceptual Skills.
- Leadership skills.
- Advisory skills.
- General Corporate Finance and Financial Strategy Skills.
- Policy and Regulation interpretation/ implementation.
- Conceptual Skills.
- Corporate Performance Management Skills.
Minimum Educational Qualification
Minimum years of work experience required
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Job Objective(s)
- To provide an independent assessment of the Credit Risk Management process of the bank with the aim of ascertaining and reporting on the extent of compliance with; the credit philosophy, credit planning process, credit approval and management system, responsibility and disciplinary processes.
- Also ascertaining and reporting on the extent of compliance of the bank’s credit risk management philosophies and strategies with international best practices and with relevant regulatory guidelines.
Duties & Responsibilities
- Preparation of yearly audit plan for branches in the zone.
- Take part in the assessment and expression of opinion on the adequacy of controls.
- Take part in the assessment and evaluation of the operational process.
- Conducting full audit for various business offices within the area of coverage.
- Conduct spot checks on high and medium rated business offices.
- Conduct periodic cash audit on vaults and ATMs.
- Take part in the rating, assessment and assigning audit ratings to the auditee.
- Highlight pervasive audit issues that portend dangers for losses.
- Recommend improvements, in the course of the audit, for business and operational processes with overall objective to improve timeliness, accuracy, reliability and quality standards in products and services.
- Conduct Policy Awareness, Fraud Assessment and Sensitivity in office visited to further drive fraud reduction.
- To drive/encourage staff positive behaviors in the noted areas.
- Perform other duties as assigned by the Team Lead.
- To also work with the subsidiaries as necessary.
Minimum Educational Qualification
- First Degree in any related numerate field.
- Professional qualification e.g. ACA, ACCA, ACIB will be an advantage.
- Minimum of 3 years work experience required
Knowledge & Skills Required
- Average to good knowledge of credit analysis.
- Have a sound knowledge of the bank’s credit policy, systems and products.
- Sound knowledge of the Banking Operations and Internal Controls.
- Good Understanding of the Nigerian Banking Industry.
- Knowledge of CBN’s policies and the business environment.
- Critical thinking.
- Intermediate Microsoft Office Suite Skills.
- Good communication skills (Oral & Written).
- Good analytical skills.
- Good interpersonal skills.
Method of Application
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