Jobs at Corporate World Wear

Key Responsibilities

• Respond to inquiries and feedback on all social media platform and information platform.
• Post engaging and interactive contents on social media daily.
• Write engaging captions for each post.
• Work with the relevant department to ensure that the right information is disseminated across all platforms.
• Analyze and write reports of social media insights, feedbacks and information.
• Organize and plan outreach, events, get together etc.
• Optimize website content to improve organic search rankings and drive traffic.
• Conduct keyword research and competitor analysis to enhance SEO efforts.
• Use analytics tools (e.g., Google Analytics) to monitor campaign performance and identify areas for improvement.

Qualifications and Experience

• Bachelor’s Degree in Marketing, Communications, or a related field.
• Minimum of 2 years of experience in digital marketing, preferably within the IT or technology sector.
• Must reside in Lagos
• Must be innovative and possess problem solving skills
• Ability to work in a fast paced environment
• Proficiency in digital marketing tools and platforms, such as Google Ads, Facebook Ads Manager, and HubSpot.
• Proficiency in Graphic Design tools (eg., Canva, Adobe, etc)
• Strong knowledge of SEO best practices and tools like SEMrush, Ahrefs.

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Key Responsibilities

• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, create and process customer accounts and file documents.
• Follow communication procedures, guidelines and policies
• Document knowledge in the form of solution articles

Qualifications and Experience

• Must reside in Lagos
• Must be innovative and possess problem solving skills
• Ability to work in a fast paced environment
• Bachelor’s Degree in Social sciences, Business Administration, Marketing or a related field.
• Minimum of 2 years of experience in a customer service or related role.