Fresh Jobs at Mercy Corps

General Position Summary

• The Digital Community Manager is responsible for ensuring that the Jobtech Alliance community - formed of jobtech startups, funders & investors, entrepreneur support organizations, and researchers - provides a ripe forum for learning, collaboration, and innovation in the jobtech space in Africa. S/he is responsible for building the membership through effective outreach, managing Jobtech Alliance social media channels (newsletter, Twitter and LinkedIn), promoting sharing and collaboration between members, and more - the scope of the role is infinite and driven by the individual. S/he has creative ideas to guide the community engagement strategy, sets the tone for engagement, and drives its evolution.

Who You Are

• You’re a creative extrovert who has phenomenal EQ and great organization. You’re deeply passionate about startups in Africa. You have experience managing digital social media channels, have a skill at facilitating, and are a natural connector. You’re highly organized and can keep the day-to-day ticking while working on ambitious new projects.

Essential Job Responsibilities

COMMUNITY STRATEGY & MANAGEMENT

• Contributes to overarching community management strategy & comes up with new ideas about how to improve things
• The primary KPI holder for a number of Platform and Community members registered. Drives membership of the Jobtech Alliance community through mapping of startups in the sector, direct engagement with startups, and creative outreach campaigns
• Effectively promotes and sells the Jobtech Alliance to interested people

CONTENT DEVELOPMENT & SOCIAL MEDIA MANAGEMENT

• Develop content for LinkedIn and Twitter (written and video) building off Jobtech Alliance blogs and research
• Post, maintain and respond to engagement on social media channels
• Where possible, write blogs and longer-form content in the jobtech space

EVENT ORGANIZATION

Organize and host meet-ups for the Jobtech Alliance community in different markets
Go-to organizer for future bigger events

Minimum Qualification & Transferable Skills

• A minimum of 1-5 years of experience in community management, social media/marketing, content development, project management
• Experience managing and growing social media channels, demonstrating creativity in content and engagement
• Flawless written English and evidenced track record of developing compelling content in written form and beyond
• Demonstrated passion for the startup ecosystem in Africa

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Program / Department Summary

• Mercy Corps has been present in Nigeria since 2012, focusing its interventions on humanitarian assistance, economic development, and conflict mitigation. With the ongoing insurgency in Northeast Nigeria causing the displacement of millions of individuals, Mercy Corps started its humanitarian response in 2014 to address the rising humanitarian needs.
• As the crisis has persisted, Mercy Corps’ strategy has also expanded to address the root causes of the conflict and seek to build the long-term resilience of communities with integrated programs focusing on governance, the recovery of markets and livelihoods, social cohesion and social protection, youth empowerment, and local conflict management.
• Operations Department provides key support to the entire country program in procurement, asset management, warehouse management, fleet management and facilities & office management for successful program implementation.

General Position Summary

• The Driver will provide safe transport services for Mercy Corps staff in the described area of responsibility. The driver will adhere to all country-specific traffic regulations and Mercy Corps safety rules and follow the Field Fleet Management Policy.

Essential Job Responsibilities

• Operate MC vehicles as assigned by the supervisor.
• Maintain vehicle log sheets in accordance with Field Fleet Management Policy.
• Check the vehicle conditions after each trip/routinely – report needs and problems to the Fleet Manager/Officer.
• Adhere to all safety and communication protocols as advised by Mercy Corps and the supervisor.
• Responsible for the safekeeping of all vehicle equipment, tools, first aid kits, spares etc.
• Keep the vehicle ready, clean and on standby – ready for use always.
• Assist, as required, with logistics in the office and guesthouse daily workloads.
• Report all maintenance needs of the vehicle to the Fleet Manager/Officer on a regular basis.
• Undertake field assignments as assigned.
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps
  and to not jeopardize its humanitarian mission in the country of operation.

Security:

• Ensure compliance with security procedures and policies as determined by country leadership.
• Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Supervisory Responsibility:

• None

Accountability to Participants and Stakeholders:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work.
• We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Knowledge and Experience

• Minimum of 2 years experience as a driver.
• Valid driver's license and experience driving 4x4 vehicles.
• Must respect and adhere to all safety and traffic rules.
• A basic understanding of English and fluency in the local language is required.
• Knowledge of routes, duty stations, project areas, and the NGO is required.

Success Factors

• The successful Driver will assist fleet and transport tasks in delivering successful programs while demonstrating excellent stewardship of donor funds and compliance with Mercy Corps and donor regulations.
• They will maintain strong cooperative relationships with other departments and interact effectively with international and national personnel both in a managerial and training capacity while demonstrating the ability to multi-task, meet deadlines and process information in support of changing program activities.
• The most successful Mercy Corps staff members have a solid commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.

Living Conditions / Environmental Conditions

• The position is based in Biu LGA, Borno State, Nigeria, this is a relatively insecure location where freedom of movement is limited and areas where amenities are limited.