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  • Posted: Dec 1, 2022
    Deadline: Not specified
  • Since 1979, we have helped people grappling with the toughest hardships survive - and then thrive. That’s the heart of our approach: We help communities turn crisis into opportunity. Throughout our history, Mercy Corps has demonstrated innovation, timeliness and the ability to adapt quickly to changing realities.
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    Digital Community Engagement Associate

    General Position Summary

    • The Digital Community Manager is responsible for ensuring that the Jobtech Alliance community - formed of jobtech startups, funders & investors, entrepreneur support organizations, and researchers - provides a ripe forum for learning, collaboration, and innovation in the jobtech space in Africa. S/he is responsible for building the membership through effective outreach, managing Jobtech Alliance social media channels (newsletter, Twitter and LinkedIn), promoting sharing and collaboration between members, and more - the scope of the role is infinite and driven by the individual. S/he has creative ideas to guide the community engagement strategy, sets the tone for engagement, and drives its evolution.

    Who You Are

    • You’re a creative extrovert who has phenomenal EQ and great organization. You’re deeply passionate about startups in Africa. You have experience managing digital social media channels, have a skill at facilitating, and are a natural connector. You’re highly organized and can keep the day-to-day ticking while working on ambitious new projects.

    Essential Job Responsibilities


    • Contributes to overarching community management strategy & comes up with new ideas about how to improve things
    • The primary KPI holder for a number of Platform and Community members registered. Drives membership of the Jobtech Alliance community through mapping of startups in the sector, direct engagement with startups, and creative outreach campaigns
    • Effectively promotes and sells the Jobtech Alliance to interested people


    • Develop content for LinkedIn and Twitter (written and video) building off Jobtech Alliance blogs and research
    • Post, maintain and respond to engagement on social media channels
    • Where possible, write blogs and longer-form content in the jobtech space


    Organize and host meet-ups for the Jobtech Alliance community in different markets
    Go-to organizer for future bigger events

    Minimum Qualification & Transferable Skills

    • A minimum of 1-5 years of experience in community management, social media/marketing, content development, project management
    • Experience managing and growing social media channels, demonstrating creativity in content and engagement
    • Flawless written English and evidenced track record of developing compelling content in written form and beyond
    • Demonstrated passion for the startup ecosystem in Africa

    Method of Application

    Interested and qualified? Go to Mercy Corps on to apply

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