Digital Community Engagement Associate at Mercy Corps

General Position Summary

• The Digital Community Manager is responsible for ensuring that the Jobtech Alliance community - formed of jobtech startups, funders & investors, entrepreneur support organizations, and researchers - provides a ripe forum for learning, collaboration, and innovation in the jobtech space in Africa. S/he is responsible for building the membership through effective outreach, managing Jobtech Alliance social media channels (newsletter, Twitter and LinkedIn), promoting sharing and collaboration between members, and more - the scope of the role is infinite and driven by the individual. S/he has creative ideas to guide the community engagement strategy, sets the tone for engagement, and drives its evolution.

Who You Are

• You’re a creative extrovert who has phenomenal EQ and great organization. You’re deeply passionate about startups in Africa. You have experience managing digital social media channels, have a skill at facilitating, and are a natural connector. You’re highly organized and can keep the day-to-day ticking while working on ambitious new projects.

Essential Job Responsibilities

COMMUNITY STRATEGY & MANAGEMENT

• Contributes to overarching community management strategy & comes up with new ideas about how to improve things
• The primary KPI holder for a number of Platform and Community members registered. Drives membership of the Jobtech Alliance community through mapping of startups in the sector, direct engagement with startups, and creative outreach campaigns
• Effectively promotes and sells the Jobtech Alliance to interested people

CONTENT DEVELOPMENT & SOCIAL MEDIA MANAGEMENT

• Develop content for LinkedIn and Twitter (written and video) building off Jobtech Alliance blogs and research
• Post, maintain and respond to engagement on social media channels
• Where possible, write blogs and longer-form content in the jobtech space

EVENT ORGANIZATION

Organize and host meet-ups for the Jobtech Alliance community in different markets
Go-to organizer for future bigger events

Minimum Qualification & Transferable Skills

• A minimum of 1-5 years of experience in community management, social media/marketing, content development, project management
• Experience managing and growing social media channels, demonstrating creativity in content and engagement
• Flawless written English and evidenced track record of developing compelling content in written form and beyond
• Demonstrated passion for the startup ecosystem in Africa