Job Openings at Airtel

JOB PURPOSE

• This jobholder is expected to act for technical requirements in the area of Core and Roaming services.
• Be involved in activation of Roaming services with new Operators worldwide, periodical tests and new test according to the changes or improvement of new numbering/routing plan.
• Ensure regular Governance & Roaming KPI’s are delivered as defined Targets.

KEY ACCOUNTABILITIES

Ensure and Maintain Roaming Performance for Voice/Data/SMS KPIs.

Roaming service activation & Troubleshooting. Configuration and Testing activity.

• IREG tests preparation and execution as per business defined targets
• Proactive checks and analysis as per Roaming Dashboard Activities defined and drive improvement actions in close coordination with Roaming Manager
• Roaming Traffic analysis and improvement action plan to be driven
• Technical guidance and QoS Monitoring thru effective usage of Roaming Suite and other related products
• Drive and Deliver Roaming Products and Solutions to enhance customer delight & Roaming Revenue
• Ensure Weekly Governance with Business, IT and RA to review the status of new launches, Customer complaints & Frauds
• Monitoring of Roaming Inbound and Outbound Traffic
• Regular Configuration audit and implement service gaps
• Regular SIM audits and sign OFF with Roaming Manager to avoid any Potential Frauds
• Understand the roamers performance by managing roaming tests,
• Suggest and implement the right solutions in order to keep the roamers and to improve the roaming traffic,
• Roaming statistics database for reference,
• Track and Review Roaming TT,CR,IREG test, Dashboard
• IR Database management and SIM management

Detailed and Effective Documentation

• Ensure all documentation are stored in Central location with Unique ID and Version, regularly updated pertaining to :
• Solution Design, HLD,LLD, Acceptance Docs, Roaming Database, Capacity & Utilizations for the Roaming Suite
• NCP & Project Related document
• New Roaming Products
• Roaming N/W KPI & SLA
• Roaming IR Database
• SIM Management Doc

Vendor/Partner Management

• Technical relationship with Roaming partners
• Ensure Response to the Roaming Partners Queries/Issues

Time management

• Prioritize self-workload as required to meet the fluctuating demands of business and requirements from other stakeholders.

SKILLS AND KNOWLEDGE

Educational Qualifications & Functional / Technical Skills

• Bachelor/Masters of Telecommunication/Electronic Engineering degree/Computer Science
• Detailed working Telecommunications Knowledge
• Analytical and Presentation skills

Relevant Experience

• 5 - 7 years of Work Experience on an Telco Roaming/Settlement Systems
• Networking roaming experience,
• Experience in Core/Radio Network, GSM.
• Good project management knowledge
• Experience in measuring and analyzing network KPI ‘key performance indicators’

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Purpose of the Job

• The role will be charged with providing support to the Head, Network Security in ensuring Network Security in line with the Bharti Information System Policy (BISP) relating to Networks.

Key Responsibilities

Ensure Compliance to Bharti Information Security Policy (BISP) as relates to network

• Implementation, Compliance and Controls of Networks related AAISP/ANgISP and ISO standards

Partner Management

• Work with network managed services partners to ensure their compliance to BISP regarding Airtel Business.

Security of Physical Assets

• Airtel network physical assets at MSC locations and data centers, working through Facilities of SCM.
• Physical cabling and device security within the core nodes working with MS partners and Networks Core team.
• Physical security of assets at sites, working through operations team and tower co-partners.

Deployment and maintenance of Security Systems

• Ensure vulnerability assessment is performed on all Network Nodes and close all identified vulnerabilities in accordance with AA ISMS VA and PT Process.
• Enforce strict use of the Identity and Access Management (IAM) Platform and ensure all privilege access to critical Network Nodes are monitored

Education & Experience

• Bachelor of Engineering degree in Telecom or Electronics or equivalent
• A minimum of 7 years or more of work experience in the Telecoms environment
• Understanding of telecom NMS, OSS, billing and revenue assurance activities.
• Experience in GSM and WCDMA domains through telecom experience. LTE experience will be an added advantage.

Skills & Competencies

• Strong problem solving and decision-making skills.
• Ability to draw conclusions from complex technical data.
• Strong analytical capabilities and troubleshooting.
• Customer knowledge about internal as well as external customers and awareness of their situation and needs.
• General process knowledge.
• Business knowledge and financial awareness to ensure understanding of the implications of revenues.