Latest Jobs at Radisson Blu Hotels

Job Description

MISSION

• We are looking for a results-driven Business Data Analyst with strong skills in SQL, Python/R, Advance Microsoft Excel and other data visualization tools to join our team. In this role, you will be responsible for analyzing complex datasets, building scalable reporting solutions, and enabling data-driven decision-making across the business with an emphasis on Guest centric measurement and insights.

KEY PERFORMANCE METRICS

• Guest centric measurement & insights:
  • Who are our best Guests, clients, customers?
  • How to we acquire more high value customers?
  • How do we develop current clients into our best clients?
  • How do we retain our best clients?
• Use of data to identify insights and recommendations to drive decisions
• Timely and accurate delivery of reporting and insights on time, within scope, meeting stakeholder requirements

KEY ACCOUNTABILITIES

Functional

• Write complex SQL queries to extract, clean, and transform data from Snowflake and other data sources.
• Develop and maintain robust Power BI dashboards and reports for business stakeholders, ensuring high usability and performance.
• Collaborate with business partners on our loyalty team and others to translate operational needs into analytical requirements.
• Conduct data profiling and validation to ensure data quality and accuracy in reports.
• Analyze trends, identify key insights, and present findings to business leaders in a clear and actionable format.
• Document logic, data definitions, and report structures for reuse and knowledge sharing.
• Act as an advocate for the customer by placing them at the forefront of all decision-making and design processes
• Proactively identify and anticipate customer expectations and needs
• Embrace and seek out technology that creates high tech and high touch solutions for Indigo’s customers
• Challenge the status quo by consistently identifying areas for improvement, diagnosing issues and working to resolve them

People

• Collaborate with others to drive flexible and iterative solutions, quickly and easily
• Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself
• Help others see the impacts of their efforts and proactively engage other functions to get input
• Encourage others to freely share their point of view and be open to feedback

SCOPE

• Reports to: Revenue Manager, Executive Assistant Manager, General Manager

Qualifications

• Bachelor Degree in Statistics, Mathematics or Computer science.
• Proficiency in tools SQL, Python/R, Advance Microsoft Excel and other data visualization tools.
• 3-5 years of experience as a Buisiness Data analyst.

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Job Description

• We are currently seeking a Fitness Instructor to join our vibrant team. At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.
• We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.
• As a Fitness & Wellness Enthusiast, you infuse our Spa and Recreation Team with a heightened sense of dedication, a goal-focused approach, and a genuine zeal for enhancing guest experiences in our vibrant hospitality setting.
• Our Fitness Instructors love to support our members and guests ambitions to run longer, try harder and aim higher to achieve their goals. It’s far more than just handing out towels!
• You will manage our leisure team and lead by example, ensuring our standards of cleanliness are high and our guests are safe, whilst managing budgets and inventory
• As an integral part of the management team, you will work proactively to ensure guest satisfaction and the smooth running of the leisure department
• Design and deliver fitness programs tailored to members needs and goals.

Qualifications

• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Is a creative problem-solver
• Passionate about creating extraordinary service
• Ability to work as part of a team to ensure guest satisfaction
• Strong verbal communication skills
• Likes having fun at work
• Experience in a similar position is beneficial but not essential