Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Oct 28, 2020
    Deadline: Nov 27, 2020
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Want to get a job fast? Signup and complete your profile on MyJobMag. Employers will find you 4x faster with a complete profile. You can download your completed profile anytime
    The GIG group is a holding company for a number of subsidiaries with interests in key sectors of Nigeria’s economy. As a Management outpost, it synthesizes the managerial and strategic needs of the subsidiaries, drives the vision and positions the firms for competitiveness. The group believes that Nigeria, in spite of its seeming vulnerabilities, hold...
    Read more about this company

     

    Customer Service Representative

    Locations: Asaba - Delta, Onitsha - Anambra, Edo and Lagos
    Employment Type: Full-time
    Work hours: 20 to 40 hours per week.

    Job Description

    • Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns.
    • By helping customers understand the service and answering questions about their reservations, they are sometimes seen as having a role in sales.

    Responsibilities

    • Maintaining a positive, empathetic and professional attitude toward customers at all times.
    • Responding promptly to customer inquiries.
    • Communicating with customers through various channels.
    • Acknowledging and resolving customer complaints.
    • Knowing our services inside and out so that you can answer clients questions correctly.
    • Processing orders, forms, applications, and requests.
    • Keeping records of customer interactions, transactions, comments and complaints.
    • Communicating and coordinating with colleagues as necessary.
    • Providing feedback on the efficiency of the customer service process.
    • Managing a team of junior customer service representatives.
    • Ensure customer satisfaction and provide professional customer support.

    Education Requirement

    • OND / HND / B.Sc in any field of study.

    Requirements:

    • 1 year in Customer Service experience in a reputable organization
    • Ability to stay calm when customers are stressed or upset.
    • Ability to make use of Microsoft Office.
    • Experience working with customer support.

    Salary

    • N85,000 - N120,000 monthly.

    Method of Application

    Interested and qualified candidates should send their CV to: hansongiglogistics@gmail.com using the "Job Title and Location" (example: Customer Service Representative - Edo) as the subject of the email.

    Do you want to study at University Of Sussex, England? Reserve your place for 2021 intakes Learn More

  • Send your application

Back To Home
Average Salary at The GIG Group
₦ 174K from 10 employees
Mysalaryscale.com
View Hot Nigerian Jobs Today »

Career Advice

View All Career Advice

Subscribe to Job Alert

 

Join our happy subscribers

This website uses cookies to improve your experience. By using this site you agree to the storing of cookies on your device to enhance navigation, analyze site usage, and assist in our marketing efforts. To learn more, see our Cookie Policy. Accept and Close
 
 
 
Send your application through

Yahoomail Gmail Hotmail