Jobs at Brit Properties Nigeria Limited

Job Summary

• As a Customer Service Representative with Brit Property Nigeria, you are to help customers understand our products, answer questions about their concerns or inquiries. You may sometimes be seen as having a role in sales.

Job Description

• Acquire full knowledge of the Company’s products and services in order to respond effectively to client inquiries and complaints.
• Build professional rapport with clients by acknowledging and resolving client complaints via phone, email and in-person.
• Direct clients to Company’s website where necessary.
• Prompt update of client’s records including notes about all interactions.
• Create and maintain reports about all customer interactions.
• Attend weekly staff and departmental meetings.
• Participate in team-building activities.
• Persuade clients to complete surveys.
• Strategize on ideas and share for improving customer service experiences.
• Make recommendations to management to improve customer experience.
• Prepare weekly and monthly activity reports and promptly send to your line manager.
• Strategize ways of recovering funds for the company either by reselling or renewals.
• Meet weekly departmental targets from renewals, and reselling of company’s products.
• Place calls professionally according to the departmental rules at all times.
• Coordinate weekly site inspection of prospects and collate list of prospects from site inspection and promptly follow up to close the business.
• Promptly send emails of ongoing development in our estate to clients.
• Handle calls of existing clients received from the front desk personnel.
• Send weekly report and carry your superior along with issues.
• Concentrate on work activities at all times except during your break time.
• Have a daily to-do list and accomplish it daily.
• Take up other duties as assigned by your line manager or authority.

Job Specification
You should bring the following qualifications, skills, and behaviours to the role:

• A candidate should possess either a B.Sc or HND qualification.
• Minimum of 2 years experience.
• Interpersonal and customer service skills
• Analytical and problem-solving skills
• Multitasking and organizational skills
• Ability to answer a high volume of calls and/or emails daily
• Attentiveness and patience
• Time-management skills
• Ability to find the positive in any situation
• Strong verbal communicator
• Familiar with the software used to connect with customers and gather their information
• Quick in understanding the organization’s products and markets
• Willingness to achieve goals and self-improvement
• Able to collaborate with team
• Knowledge of Office programs will be preferred

Why work with us?

• A very unique opportunity to work in a fast-paced, structured and a real estate Industry
• A chance to become part of a high dynamic team growing the real estate space in Nigeria
• An opportunity for a personal and professional growth in a fast growing sector.

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Job Summary

• As a driver with Brit Property Nigeria, you are tol ensure the safety and comfort of our clients through providing an excellent driving services.
• You are to map out a route before you leave the office and listen carefully for traffic updates to ensure you work more proactively.

Job Description

• Map out driving routes ahead of time to determine the most expedient trip
• Assist clients with loading and unloading their luggage
• Listen to traffic and weather reports to stay up-to-date on road conditions
• Adjust the route to avoid heavy traffic or road constructions, as needed
• Answer clients’ questions about the area and places we have our estates
• Ensure the car seats are clean and comfortable for all clients to seat
• Schedule regular car service appointments and report any issues
• Car wash maintainace and the maintainace of the interior and exterior cleanliness of the car

Job Specification
You should bring the following qualifications, skills, and behaviours to the role:

• A High School Certificate Holder (SSCE) with at least 2 years work experience.
• Proven experience as a Driver
• A valid driver’s license
• A clean driving record
• An excellent visual acuity
• Familiarity with GPS devices a plus
• Knowledge of area roads and neighbourhoods around Ajah, Epe, Ibeju-lekki, Ikorodu etc
• A polite disposition with good attitude
• Ability to remain calm in stressful driving situations (e.g. at rush hour).

Why work with Brit Properties Nig Ltd?

• A very unique opportunity to work in a fast-paced, structured and a real estate Industry
• A chance to become part of a high dynamic team growing the real estate space in Nigeria
• An opportunity for a personal and professional growth in a fast growing sector.

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Job Summary

• The Training Intern assists in the administration, organization and presentation of company trainings, programs, meetings and initiatives.
• The primary responsibilities of this role include maintaining existing training initiatives and programs, assisting with and scheduling new hire training and researching new learning opportunities.
• The Training Intern will also work on Human Resources related projects.
• The position reports directly to the Training Manager

Job Description

• Researching, planning and organizing training programs, webinars, and training conferences for all levels of personnel.
• Scheduling new hire and onboarding training sessions
• Researching and potentially writing material for new training programs
• Building online training surveys
• Preparing training aids such as agendas, instructional material, handouts, evaluation forms, and visual aids.
• Contacting attendees and department representatives about upcoming training program(s).
• Scheduling the appropriate conference lines and/or rooms, GoToMeeting webinars and other logistics for presentations and trainings. .
• Tracking of attendees to ensure completion of training and follow-up with any absentees.
• Documenting, reviewing and organizing training systems procedural manuals and supporting documentation for training programs and systems.
• Coordination and ordering of teammate gifts for completion of trainings, congratulations, sympathy and other items
• Assisting with the planning and development of company-wide meetings to include venue, travel, accommodation and other logistics.
• Assisting the Human Resource Department on programs, initiatives, etc.
• Other projects and responsibilities as assigned.

Job Specification

• Qualifications: a Degree - B.Sc or HND
• 0 - 3 years work experience.
• A passion for training
• Knowledge of Windows, PowerPoint, Word and Excel or similar programs required. .
• Effective interpersonal communication skills, both written and verbal.
• This position requires initiative, motivation and creativity
• Ability to understand many areas of expertise.
• Ability to communicate professionally with all levels of management.
• Excellent written and oral communication skills are necessary to produce and deliver quality training programs.

Why work with Us?

• A very unique opportunity to work in a fast-paced, structured and a real estate Industry
• A chance to become part of a high dynamic team growing the real estate space in Nigeria
• An opportunity for a personal and professional growth in a fast growing sector.