Latest Jobs at Tempkers Limited

Location: Lagos Island,  Lagos

Responsibilities

• Supervising day-to-day operations in the customer service department.
• Responding to customer service issues in a timely manner.
• Creating effective customer service procedures, policies, and standards.
• Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.
• Implementing an effective customer loyalty program.
• Maintaining accurate records and documenting all customer service activities and discussions.
• Assessing service statistics and preparing detailed reports on your findings.
• Hiring and training new customer service agents.
• Managing the approved budget of the customer service department.
• Staying informed on the latest industry techniques and methods.

Requirements

• Bachelor's Degree in Business Administration or relevant field.
• A minimum of 5 years of proven experience in a customer service position.
• Proficiency in Microsoft Office and customer service software.
• Outstanding written and verbal communication skills.
• Good understanding of management practices and techniques.
• Excellent leadership and interpersonal skills.

Salary
N50,000 - N80,000 Monthly.

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Responsibilities

• Conduct market research to identify selling possibilities and evaluate customer needs
• Actively seek out new sales opportunities through cold calling, networking and social media
• Set up meetings with potential clients and listen to their wishes and concerns
• Prepare and deliver appropriate presentations on products and services
• Create frequent reviews and reports with sales and financial data
• Ensure the availability of stock for sales and demonstrations
• Participate on behalf of the company in exhibitions or conferences
• Negotiate/close deals and handle complaints or objections
• Collaborate with team members to achieve better results
• Gather feedback from customers or prospects and share with internal teams.

Requirements and Skills

• High School Degree
• 3 - 6 years of work experience.
• Proven experience as a Sales Executive or relevant role
• Knows how to Drive
• Proficiency in English
• Excellent knowledge of MS Office
• Hands-on experience with CRM software is a plus
• Thorough understanding of marketing and negotiating techniques
• Fast learner and passion for sales
• Self-motivated with a results-driven approach
• Aptitude in delivering attractive presentations.

Remuneration
N50,000 - N70,000 Monthly.

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Location: Lagos Island, Lagos

Responsibilities

• Assessing and identifying new opportunities for growth in current and prospective markets.
• Establishing the company’s goals and objectives.
• Recruiting and training new employees.
• Performing regular employee evaluations to determine areas of improvement.
• Designing business strategies and plans to meet the company goals.
• Making sure that the company has sufficient resources such as personnel, material, and equipment.
• Developing a comprehensive company budget and performing periodic budget analyses.
• Ensuring all company activities adhere to legal guidelines and policies.
• Assessing overall company performance.

Requirements

• Bachelor's Degree in Business Administration, Business Management or other related fields.
• At least 3 years' experience in a management position.
• Outstanding leadership abilities.
• Excellent written and verbal communication skills.
• Working knowledge of the latest business policies and regulations.
• Demonstrable analytical thinking and business insight.

Remuneration
N50,000 - N80,000 Monthly.