Current Job Placements at RyteGate Technologies

Job Purpose Statement

• Manages and motivates all services’ staff and other personnel involved in delivering high level, quality service, and on time delivery of service vehicles in order to ensure growth and expansion to achieve targets.

Essential Duties & Responsibilities

• Analyze current procedures and activities to identify and present opportunities for improvement of the workshop.
• Ensure that the department is adequately staffed to achieve objectives, and that technicians are aware of procedures for using new products and equipment.
• Facilitate the orientation of new team members in collaboration with the Workshop Supervisor by familiarizing them with work surroundings, explaining work hours, procedures, use of equipment and job expectations and ensure that new team members understand their respective duties.
• Maintain good relationships with customers.
• Ensure adequate maintenance of tools, equipment and other materials in the Service Area.
• Facilitate the training and development of team members in the department, by providing feedback and coaching to support improvements in their job performance.
• Conduct annual Performance Appraisal for Workshop Personnel.
• Provide advice and technical assistance to team members.
• Evaluate the impact of work delays, interruptions or changes in plans to develop appropriate course of actions.
• Monitor workflow to anticipate impact of delays due to team members being absent for leaves, holidays or sickness.
• Review customers service orders and inspect the quality of a technician repairs before the release of vehicles.
• Review work orders to ensure that all actions have been documented according to Service Workshop policies and procedures.
• Plan and adjust the workloads of department personnel to match their skills and abilities.
• Plan and prepare annual budget for the department and facilities, scheduling expenditures, analyzing variances and initiating corrective actions. Follow up closely during implementation.
• Coordinate with sales department and arrange for delivery of equipment to customers.
• Maintain communication with GM headquarters to obtain security information, report unusual concerns and share new ideas that may contribute to improved Workshop operations.

Preferred Candidate

• Career Level: Mid-Career
• Degree: Bachelor's degree / Higher Diploma in Mechanical Engineering or any related course

Skills:

• Experience in the automotive industry
• 5 years’ experience managing an automotive workshop, particularly attached to a dealership
• P&L experience
• Familiarity with all kinds of vehicles, heavy duties
• Automotive systems (vehicle layout, function and location of parts)
• Knowledge of mechanical issues, warranties, service and general repairs
• Organizational ability
• Detail oriented
• Technically competent with ability to train others
• Customer service ability
• Energy and drive.
• High integrity and professionalism.
• Good communication ability both verbally and in writing.
• Strong interpersonal skills
• Fluency in English is mandatory
• Computer skills: Microsoft Office Package
• Leading & Supervising
• Team Orientation
• Customer & Quality Focus

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Job Description

• Brand strategy, including the setting of style guides, brand guidelines, brand vision and value proposition for short as well as long term
• Planning and execution of all communications and media actions on all channels, including online and social media
• Assisting with product development, pricing and new product launches as well as developing new business opportunities
• Creating and managing promotional collateral to establish and maintain product branding
• Managing the budget for advertising and promotional items Competitor and customer insights analysis
• Analysis of sales forecasts and relevant financials and reporting on product sales
• Obtains product market share by working with sales director to develop product sales strategies.
• Provides information for management by preparing short-term and long-term product sales forecasts and special reports and analyses; answering questions and requests.
• Assesses product market data by calling on customers with field salespeople and evaluating sales call results.
• Determines product pricing by utilizing market research data; reviewing production and sales costs; anticipating volume; costing special and customized orders.
• Determines customers' needs and desires by specifying the research needed to obtain market information

Minimum Qualification Criteria

• Bachelor's degree in Business Administration/ Marketing or any related courses
• Master's degree in Business Administrations

Requirements:

• Manages and coordinates product development projects.
• Evaluates and resolves technical feasibility, design optimization, and production issues.
• Ensures that labeling and marketing/promotional literature match product specifications.
• Researches and monitors existing client base and industry developments and identifies potential new product opportunities.
• Works with other departments to establish a design, technology, product development, and vendor strategy.
• Manages project budgets and prepares financial analysis reports for top management.
• May require a bachelor's degree or in a related area. Typically reports to top management.
• Manages subordinate staff in the day-to-day performance of their jobs. True first level manager.
• Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions.
• Extensive knowledge of department processes.
• Typically requires 5 years’ experience in the related area as an individual contributor.

Skills Required:

• Excellent written and verbal communication skills
• Strong research and analytical skills
• Comfortable with CRM software
• In-depth understanding of the company’s current products and future concepts
• A willingness to listen
• Ability to think creatively and innovatively
• Budget-management skills and proficiency
• Professional judgment and discretion that comes from years of experience in the field
• Analytical skills to forecast and identify trends and challenges
• Familiarity with the latest trends, technologies and methodologies in graphic design, web design, production, etc.