Current Job Placements at MainOne Cable Nigeria

Department: Sales & Marketing
Reporting Line: Head, Marketing

Responsibilities

• The Product Specialist will be responsible for providing the sales team with the necessary product expertise to enable them sell the product.
• This involves printed and electronic promotional material, FAQs, presentations, product training, and relevant papers. He/She will be responsible for reviewing product data to ensure the Sales Team is kept up to date on new developments regarding the companies or competitors’ products.

Other responsibilities includes;

• Recommend value added services to drive customer retention.
• Ensure the maintenance of updated records in the Customer Database.
• Identify and qualify opportunities for new business, products and services.
• Provide marketing support and / or assistance to other team members on product solutions
• Define and direct marketing programs for demand creation, lead generation and interface for lead tracking and management.
• Direct market research and intelligence gathering efforts to assess customer response to/ requirements for new products. Either conduct this research with Main One’s resources or manage an agency.
• Act as point of first reference for all product related enquiries and work collaboratively with colleagues in Sales, Marketing Communications and Technical Solutions to address any issues that may arise.
• Assist with the development of Go-To-Market plans and provide content for advertising, promotion and sales aids in accordance with the annual marketing plan.

Qualifications, Skills & Competencies
Qualifications:

• 5-10 years relevant experience with about 3-5years in Products Development/Marketing or Business Development.

 Competencies:

• Negotiating Skills
• Analytical Thinking
• Research & writing skills
• Proficiency in MS Office
• Entrepreneurial Inclined
• Relationship Management
• Project Management Skills
• Excellent Communication Skills
• Research oriented and innovative
• Technical & Professional proficiency
• Commendable Telecom Industry knowledge
• Technical background + Business Management skills
• Knowledge of Business/Products Development and or Marketing

Demand on the Job:

• Ability to work with minimal supervision
• Ability and willingness to work long hours and meet tight deadlines;

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Department: Technical
Reporting Line: Cloud Operations Manager

Responsibilities

• The Cloud support analyst will be responsible for providing Second level support to MainOne cloud customers in line with Customer SLA requirement and ensuring day to day operations & maintenance of the MainOne’ s cloud infrastructure.

The specific responsibilities shall include to:

• Provide timely L2 issue resolutions and support to cloud customers.
• Ensure day to day operations and maintenance of the cloud infrastructure.
• Identify, recommend and implement potential improvements to service efficiency.
• Comply with support processes and procedures to ensure customer satisfaction and service level objectives (SLO) are met.

Qualifications

• Bachelor's Degree in Computer Sciences, Information Management or related engineering field is preferred
• Minimum of 4 years’ experience in virtualization & cloud technologies.

Skills & Competencies:

• Strong documentation skills.
• Excellent customer engagement skills
• Strong Cloud experience (AWS or Azure)
• Excellent oral and written communication skills.
• Networking experience will be an added advantage.
• 4 years’ experience with Microsoft Systems Center 2012
• 4 years’ experience on Windows/Linux. Operating Systems
• PowerShell scripting experience will be an added advantage.
• Strong hands on experience on Hyper-V, VMware, Windows Server 2012 and Active directory.
• Certifications in Linux, Hyper-V, Windows Server, Microsoft System Centre, VMware, Storage, and other Cloud Technologies is required

Demand on the Job:

• Prioritizing skills
• Troubleshooting skills
• Problem solving skills
• Ability to take ownership
• Ability to work under pressure