Jobs at Roche Nigeria

The Position

• Roche in Lagos has an opportunity for a Country Study Specialist. The successful incumbent will be a subject matter expert on clinical research related activities in Nigeria and the West African region.
• This role will collaborate with other clinical research stakeholders and serve as a leader for local process improvements and patient recruitment strategies.
• This role will report to the Clinical Operations Lead for Sub-Sahara Africa.

Main Responsibilities

• Develop collaborations with key identified sites that could partner with Roche in clinical trial projects.
• Coordinate guide and assist with all study start up activities prior to site activation.
• Maintain up to date knowledge, ensure adherence and compliance with local regulatory requirements and associated documentation.
• Oversees project, protocol, site feasibility and determine site selection and patient recruitment strategies. Develops country/regional level study timelines and ensures that milestones are set and managed for the overall studies delivery.
• Review, analyze and collate metrics to ensure processes are in place that drive efficiency and reduction of timelines across start up activities. Develops local scenario plans that deliver the studies on time, with the most efficient use of budget and resources.
• Assist with label preparation and approval (local label representative) for studies in collaboration with local regulatory department.
• Track metrics and study start-up timelines to identify trends and opportunities for improvement. Ensures monitoring reports are timely, reviewed and takes appropriate actions for follow up on site issues.
• Negotiate contracts and study budgets with sites during the study start-up phase to ensure finalization.
• Establish Study Timelines, Budget, Resource, Risk and Quality Plans.
• Manage the Delivery of Study Activities in Order to Meet Study Plans. Ensures that trial management tracking tools (e.g. CTMS/CTP) and systems are populated and maintained.
• Accountable for all local CCO regulatory, ethical and administrative submissions.
• Responsible for ensuring site level contracts are completed.
• Design and implement a country level training plan to ensure that team members and investigators receive training on the protocol, ICH/GCP requirements, and applicable Roche process/procedures.
• Develop and maintain effective working relationships with, and is the primary contact for, key stakeholders, e.g. Pharma Business, GSM, functional management.

Who You Are
Are you passionate about the impact on patients you can have, you are playful with the uncertainty the dynamics of the country served will bring whilst you will stay your course towards the long-term vision?  Are you a self-starter and energized by new learning opportunities the cultural and market environment will provide you?

Then you are the individual we look for. In order to set you up for success you require the following qualifications, Mindset and Behaviors:

• University Degree or equivalent in a Medical / Science related field and or 5 years proven experience in Clinical Research Management or related industry.
• Proven clinical development experience on the operational aspects of conducting clinical studies including vendor/CRO management, leading/working as part of a development team, implementing clinical development plans and coordinating study level activities to deliver data for filing or publication purposes including interaction with local Business Units.
• Experience in project management including implementation of risk management plans and management of complex study budgets and resourcing plans.
• International travel required.
• Good stakeholder management and the ability to effectively collaborate across a global organization.
• Ability to influence, act as a change agent, build consensus and manage conflict in challenging situations.
• Ability to work as part of a team.
• Strong verbal and written communication skills.
• Excellent listening and decision making skills.
• Well-organized, detail oriented professional and ability to prioritize and make decisions.
• Highly self-motivated; able to lead initiatives with authority.

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The Position

• Roche Diagnostics in Nigeria is seeking a Regional Manager, Nigeria.
• The role will involve developing and implementing regional business plans for Nigeria.
• The successful incumbent will be expected to support growth of all product lines, while understanding and addressing customer or market needs, within assigned budgets in line with Global and local marketing strategies while adhering strictly to the Roche code of conduct.

Key Responsibilities
Regional Management:

• Responsible for accurate forecasting of targets.
• Serve as an interface with local governments, funders and international organizations within assigned territory and monitor and evaluate country specific environmental issues with regard to healthcare and legislation and provide feedback to Market Access team for government lobbying activities
• Develop and maintain strong Client and KOL relationships through regular presence to determine and influence the Export Distributor’s business requirements and growth strategies as well as ascertain market trends, risks & competitor insights
• Lead, drive and project manage customer experience activities within existing clients with relevant internal stakeholders (product manager, business development, application specialists, commercial (finance) management for exports, technical services, etc.)

Distributer / Business Partner Management:

• Identify in conjunction with Distributors / Business Partners and/or marketing agents, agreed continuous improvement strategies to increase the efficiency/productivity and profitability of sales activities and achievement of KPIs
• Implement a performance management process to track performance of Distributors / Business Partners and drive accountability.
• Ensure accurate and updated market information is shared between internal stakeholders and Business Partners.
• Ensure that Distributors / Business Partners have sufficient capacity to support local markets.
• Plan and facilitate training and development of local business partner’s sales agents.
• Work with business partners to protect the base business in the territory and develop an opportunity pipeline for future growth and sustainability.
• Training business partners sales staff on Roche selling skills.
• Manage Sales force Effectiveness through salesforce/REXIS for Business Partner sales team

Business Development:

• Project manage solutions for identified new sales opportunities within new possible clients or new products or channel filling opportunities within existing clients with relevant internal stakeholders (product manager, business development, application specialists, commercial (finance) management for exports, technical services, etc.)
• Develop a growth strategy focused both on financial gain and customer satisfaction
• Identifying and mapping business strengths and customer needs.
• Conduct research to identify new markets and customer needs to expand client base and viable income streams.
• Having an in-depth knowledge of business products and value proposition
• Addressing or predicting clients’ objectives
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Reporting on successes and areas needing improvements

Project Management:

• Identifying key projects in the region for the business.
• Mobilize and engage internal & external stakeholders.
• Assembling and leading project teams.
• Leading large and diverse teams.
• Managing relationships with stakeholders.
• Develop and manage budgets for each project.
• Reporting, documentation and closure of projects after successful completion.

Qualifications

• Diploma in Medical Sciences or equivalent.
• A Degree is preferred.
• A Business Management qualification is an advantage.

Experience:

• At least 8 years commercial experience the medical industry with at least 5 years account management experience.