Job Opportunities at Compugeen Africa

Job Summary

• We are seeking for seasoned fundraisers who will use their expert communication skills and keen sense of initiative to spot fundraising opportunities, develop relationships with potential donors, and manage fundraising campaigns.
• By coordinating events, writing proposals, and recruiting and leading volunteers, your team will hone their speaking, writing, and leadership abilities while moving Compugeen Africa closer to its financial goals.
• The ideal candidates will be motivated, professional, and organized, with a knack for research.
• We are looking for a team who believes in Compugeen Africa mission and will demonstrate exceptional drive to further our existing fundraising efforts and help strategize and deliver new ones.

Objectives of this Role

• Promote awareness of the organization’s mission and work
• Cultivate a network of dedicated donors and volunteers
• Spot new fundraising opportunities
• Plan fundraising initiatives to help the organization meet financial goals
• Form strong relationships with external stakeholders
• Ensure major donors are satisfied and kept in the loop

Roles and Responsibilities

• Research individuals, corporations, and foundations that may be interested in gift-giving
• Effectively convey the organization’s mission, vision, and programs to potential donors
• Craft grant applications and fundraising proposals
• Strategize and successfully execute fundraising campaigns
• Organize fundraising events while overseeing teams of volunteers
• Manage a budget and track whether goals are being met

Preferred Qualifications

• Bachelor’s Degree in Communications, Business, Public Relations, or a related field.
• Certificate in Fundraising, Diploma in Fundraising, or similar qualification.
• Competence in Microsoft Office suite and donor management systems.
• Experience writing grant proposals, press releases, and/or fundraising letters.
• Confidence with public speaking.
• Legal or accounting experience a plus.

Job Requirements:

• A minimum of three (3) years fundraising, sales, or marketing experience.
• Exceptional communication and relationship-building skills.
• Ability to lead and motivate colleagues and volunteers.
• Strong attention to detail.
• A passion for research.
• Adept at managing tasks, planning events, and balancing priorities.

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Job Summary

• As Customer Service Officer, you will be responsible for interacting with our customers to provide and process information in response to inquiries, concerns and requests about our products and services within planned timelines, scope and with high quality.
• You will also be responsible for resolving possible issues our customers may face while using our using our products or services.
• Ultimately, you will work with a team of smart professionals to give our customers a positively memorable experience.

Roles and Responsibilities

• Resolve complaints, provide appropriate solutions, alternatives and ensure resolution within a giventimeframe.
• Provide accurate, valid and complete information by using the approved methods/tools.
• Communicate complex issues to appropriate service owners or department to determine andrecommend appropriate courses of action.
• Effectively manage calls (incoming and outgoing).
• Identify and assess customer needs to ensure satisfaction.
• Keep records of customer interactions, process customer accounts and file documents.
• Ensure all information management systems are constantly updated and accurate.
• Keeping records of interactions with customers, process accounts and file documents of customers.
• Follow communication procedures, guidelines and policies.
• Record all enquiries and complaints of customers.
• Capture and disseminate business and technical information.
• Create and manage customer database.
• Undertake Customer and Product Surveys.
• Prepare and submit reports on weekly basis.

Job Requirements

• A minimum of a B.Sc. / HND / BA degree is a must.
• Other higher/ relevant qualification(s) will be an advantage.
• A minimum of 1-year work experience in a similar role is a must.
• Previous experience in the fintech industry will be a very strong advantage.
• Call/contact center experience will be a strong advantage.
• Excellent verbal and written communication skills.
• Creativity and adaptability.
• Computer Proficiency is a must, most especially in Office suite products (Word, Excel, Outlook &PowerPoint).
• Ability to pay attention to details and excellent reporting skill.
• Ability to work with minimal supervision
• Excellent interpersonal and relationship building skills
• Good customer service orientation
• Solid organizational skills, multitasking and time-management.

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Job Summary

• The primary function of the logistics sales position is to sell customer freight solutions.
• The role ensures a high volume of customer interactions, encompassing prospecting, cold-calling, and closing deals; customer service and account management.
• We are looking for an experienced and dedicated Logistics Sales Executive experience, outstanding customer service skill, passion for technology, new systems, and innovative business solutions in a variety of settings and inceptions.
• We value Sales Executives who are passionate about growing existing accounts while proactively pursuing new accounts and identifying roadblocks and obstacles to increasing business. The ideal fit will be innovative enough to suggest tailored solutions to common account problems.
• Dedication to growing the business and facilitating smoother connections between our clients and our internal customer support team is a must.
• As you meet with clients and prospects, it will be your responsibility to not only shine light on a prospect’s supply chain inefficiencies and offer catered business solutions, but to also represent our company in a professional manner that will highlight our company values.

Roles and Responsibilities

• Responsible for initiating sales calls to prospective or current clients
• Prospect for leads and perform heavy cold-calling to build a pipeline of businesses
• Supervise accounts daily to retain existing relationships
• Meeting or Exceeding sales goals
• Negotiating contracts with potential clients
• Prepare weekly and monthly reports based on the assigned tasks and duties
• Give sales presentations to a range of prospective clients
• Co-ordinating sales efforts with marketing programs
• come up with innovative ideas stemmed from significant behavioural patterns and conversations with prospective clients
• Understand and promote the company's ideas
• Properly maintain client records
• Answer client’s inquiries and direct them to the proper channel about products, prices and availability

Job Qualifications / Skills

• Candidate with Bachelor’s Degree to work in a logistics sales position.
• 3 - 5 years experience in logistics, sales, or a related field required.
• Strong interpersonal skills.
• Must be able to negotiate and problem-solve.
• Knowledge of current marketing and advertising trends and best practices.
• Proficient in programs including PowerPoint, MS Office and Excel.
• Strong oral and written communication skills.
• Strong leadership and decision-making skills.
• Possess a strong track record for delivering successful sales experience in personal selling, telephone sales, and customer service.
• Knowledge: Transportation brokerage/sales experience, marketing multipart logistical solutions to a wide range of clients.
• Strong leadership and decision-making skills.
• Demonstrable business acumen and a deep understanding of business sales processes.