Jobs at JEV Consulting

Job Overview

• We are looking for the CCompliance, Audit and Value Strategy Officer (CAVSO)who will functions as a critical safeguard of internal integrity and value realization.
• The Compliance, Audit, and Value Strategy Officer (CAVSO) is a locally embedded compliance and performance oversight role stationed full-time at GroupCo.
• Reporting directly to the Head of ACRC Process Engineering (as GroupCo CCO), the CAVSO is responsible for leading regulatory compliance, internal audit planning, operational risk monitoring, and enterprise performance tracking across all Strategic Business Units (SBUs).

Job Summary

• The CAVSO functions as a critical safeguard of internal integrity and value realization — ensuring that policies, procedures, and standards are consistently followed, while also validating that projects and initiatives deliver measurable returns. The role leads audit scheduling, compliance reviews, risk register management, and SLA adherence monitoring, all while championing a culture of accountability, transparency, and process discipline.
• In alignment with the ACRC Process Engineering framework, the CAVSO supports executive performance reporting by tracking strategic initiative progress, highlighting value gaps, and coordinating follow-through on audit and risk mitigation actions.
• The role also facilitates operational learning and continuous improvement by conducting root cause analyses, supporting post-project evaluations, and benchmarking internal processes against best practices.
• By integrating risk, compliance, and performance into one cohesive oversight function, the CAVSO strengthens GroupCo’s capacity to deliver unique customer-driven value solutions across the entire dream home and lifestyle value chain - and throughout the customer lifecycle.

Key Responsibilities
Compliance and Regulatory Oversight:

• Monitor compliance with applicable laws, industry standards, and internal policies.
• Conduct routine checks to ensure adherence to operational, financial, and HR-related procedures.
• Serve as the local liaison for regulatory audits and reviews.

Internal Audit and Controls:

• Develop audit plans and schedules for SBU operational reviews.
• Perform risk-based internal audits to test the design and effectiveness of internal controls.
• Document findings and recommend remedial actions to management.

Value Management and Assurance:

• Conduct value-for-money assessments on SBU projects, contracts, and vendor relationships.
• Evaluate operational efficiency and recommend cost-saving or value-maximizing measures.
• Provide objective analysis on whether activities and outputs align with intended outcomes.

Performance and Strategy Monitoring:

• Support the tracking and evaluation of strategic initiatives and enterprise OKRs.
• Collaborate with PACSO and FAO in compiling executive dashboards and board-level updates.
• Identify underperforming areas and recommend course corrections.

SLA and Policy Compliance:

• Track and report SLA adherence across all functional units.
• Monitor the implementation of approved policies and procedures, flagging deviations.
• Work with unit leads to institutionalize compliance mechanisms.

Operational Risk Management:

• Maintain a risk register and conduct periodic risk assessments.
• Coordinate mitigation strategies and report significant risk exposures.
• Drive a culture of operational integrity and preventive controls.

Continuous Improvement Facilitation:

• Recommend and support process optimization and standardization.
• Benchmark internal processes against leading practices.
• Facilitate root cause analysis and post-mortem reviews after critical projects.

Stakeholder Engagement and Reporting:

• Interface with external auditors, consultants, and regulators on behalf of the organization.
• Prepare clear, actionable reports for executive leadership.
• Coordinate with SBU Heads to gather data, validate findings, and co-create action plans.

Team Support and Capacity Development (for future scaling):

• Supervise junior support staff responsible for compliance tracking and strategic reporting.
• Delegate routine data gathering, analysis, and report formatting tasks.
• Provide coaching and mentorship as team capacity expands.

Key Performance Metrics
Compliance and Policy Adherence:

• Percentage compliance with regulatory and internal standards
• Number of policy violations identified and resolved.

Audit Execution and Follow-Up:

• Timeliness and completeness of audit schedules
• Resolution rate of audit findings within set timelines

Value Assurance and Cost Efficiency:

• Value-for-money ratio on projects reviewed
• Cost savings or performance improvements achieved through CAVSO recommendations

Performance Monitoring and Risk Management:

• Percentage of strategic initiatives tracked and updated
• Number of risks mitigated through proactive intervention

SLA and Process Compliance:

• SLA adherence rate across SBUs
• Percentage of deviations resolved through compliance follow-up

Stakeholder Engagement and Reporting:

• Feedback scores from SBU Heads and leadership
• Quality and timeliness of reports delivered to ACRC Process Engineering and Group leadership.

Finance Support Team Development:

• Documentation accuracy and clarity for onboarding new finance/admin staff
• Effectiveness of mentorship and supervision for junior support personnel
• Contributed to shaping a scalable finance support model in collaboration with ACRC Finance.

Required Qualifications and Skills
Education:

• Bachelor’s degree in Accounting, Finance, or related field.
• Professional certification (e.g., ICAN, ACCA, CIA, CISA) preferred

Experience:

• 2–4 years of in audit, risk, compliance, or business process review.
• Experience in fast-paced or multi-SBU environments an advantage

Technical Knowledge:

• Understanding of internal control systems, auditing standards, risk registers, and compliance processes.
• Familiarity with SLA design and tracking

Digital Tools:

• Proficiency in spreadsheet modeling, audit software, and dashboard tools (e.g., Power BI, Excel, Asana)

Key Competencies and Attributes

• Strong analytical and problem-solving abilities
• Detail-oriented with a high degree of integrity
• Clear written and verbal communication skills
• Ability to challenge constructively and diplomatically
• Organizational awareness and cross-functional collaboration skills.

Work Environment and Conditions:

• Based full-time at GroupCo headquarters with occasional field visits
• Requires strong interdepartmental coordination and access to sensitive information
• May involve after-hours reporting during board or audit cycles.

Career Path:

• Advancement: Potential to move into Lead Auditor, Risk Manager, or Chief Compliance Officer roles at GroupCo or ACRC
  • Cross-Mobility: Eligible for transition into process engineering, operations strategy, or enterprise governance functions
  • Professional Growth: Support for compliance-related certifications and participation in strategic performance forums.

Compensation
The CAVSO’s compensation reflects the operational and financial stewardship responsibilities of the role. It includes both fixed and performance-tied elements:

• Base Salary: Competitive monthly pay reflecting audit, compliance, and value oversight responsibilities.
• Performance Bonus: Quarterly or annual bonus tied to policy compliance outcomes, audit resolutions, and strategic initiative tracking.
  • Value Share: Share in ACRC’s earned fees tied to risk reviews, policy audits, and compliance support services.
  • Benefits: Inclusion in ACRC’s enterprise benefits program — health insurance, pension, leave entitlements access to compliance training tools and certifications.

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Description 

• Are you a visionary person with a passion for transforming ideas into reality and creating unique lifestyle communities?
• Do you thrive in dynamic environments where you can make a real impact?

Then join us if:

• You are self-driven and don’t require micromanagement
• You see responsibilities, not just tasks or jobs
• You are passionate about delivering exceptional value
• You demonstrate both humility in failures (“Mirror”) and credit-sharing in successes (“Window”)
• You align with our core values of Commitment, Faith, Positive Attitude, Innovation, Teamwork, and Integrity
• Be a part of a company where God is prioritized and innovation is celebrated.

About the Role

• We are looking for a Customer Relationship and Experience Management Officer / Front Desk Officer (CREMO) who is responsible for warmly welcoming guests, managing customer data, responding to inquiries, tracking service satisfaction, and escalating concerns for timely resolution.
• The Customer Relationship and Experience Management Officer (CREMO) serves as the first
• point of contact for all physical and digital customer engagements. This role combines front desk operations with a broader mandate to deliver a seamless, customer-centric experience across the full GroupCo lifestyle journey.

Summary of Job Function

• The CREMO is responsible for warmly welcoming guests, managing customer data, responding to inquiries, tracking service satisfaction, and escalating concerns for timely resolution. This hybrid role also supports CRM database maintenance and experience optimization initiatives, ensuring customers feel valued and supported throughout their lifecycle—from initial inquiry through onboarding, aftersales, and beyond.
• The role reinforces GroupCo’s promise of delivering unique customer-driven value solutions throughout the dream home and lifestyle value chain and across our customers’ lifecycles.

Key Responsibilities
Front Desk Efficiency:

• Average visitor wait time
• Accuracy of scheduling and call handling

Customer Satisfaction:

• Customer feedback scores (post-visit or post-interaction surveys)
• Resolution time for escalated issues

CRM Data Accuracy:

• % completeness and accuracy of CRM entries
• Timeliness of updates and follow-up logs

Communication Quality:

• Professionalism and clarity in written and verbal communication
• Internal feedback on responsiveness and coordination

Experience Enhancement:

• Contribution to improvements in customer journey touchpoints
• Initiatives supported or proposed for service quality upgrades

Front Office and Customer Experience Support Development:

• Quality and accuracy of handover materials, SOPs, and guides for support coverage
• Participation in onboarding or mentorship of future reception or support roles
• Responsiveness in flagging resourcing needs as customer traffic or scope expands

Required Qualifications and Skills

• Education: Bachelor’s degree in Mass Communication, Marketing, Business Administration, Hospitality, or a related field.
• Experience: 1–3 years of experience in customer service, front desk management, or CRM operations.
• Technology: Proficient in Microsoft Office, CRM tools (e.g., Zoho, HubSpot, Salesforce), and basic digital collaboration platforms.
• Communication: Excellent verbal and written communication skills.
• People Skills: Warm, professional demeanor and strong interpersonal skills.
• Attention to Detail: Strong recordkeeping and multitasking abilities.
• Adaptability: Ability to work with multiple departments and manage varying customer needs.

Key Competencies and Attributes:

• Customer-first mindset with empathy and proactive service approach
• Strong organizational and time management skills
• Professional appearance and polished etiquette
• Resilience under pressure and ability to manage difficult conversations
• Commitment to confidentiality and data protection standards.

Work Environment and Conditions:

• Office-based role with full-time in-person requirements
• Core work hours with occasional extended availability during events or peak periods
• Regular interaction with internal teams and external visitors.

Career Path:
Progression Opportunities:

• Promotion to Customer Experience Lead or CRM Coordinator
• Long-term path to Client Relationship Manager or Customer Insights Analyst
• Lateral mobility into marketing, sales coordination, or community engagement roles within HCGCS

Talent Development:

• Eligibility for in-house training programs
• Sponsorship for customer experience or CRM certifications
• Exposure to cross-SBU collaboration and career acceleration tracks

Compensation

• Monthly Compensation: Competitive salary package with both fixed and performance- linked components.
• Commission and Revenue Share: Participation in revenue generated from internal and third-party product sales under a clearly defined commission structure.
• Performance Bonus: Eligibility for quarterly or annual performance bonuses tied to KPIs.
• Profit Sharing: Eligibility for a share from the SBU’s net annual profit-sharing pool administered by the HCBCS based on contribution to the SBUs performance.

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About the role

• We are looking for Finance and Account Officer (FAO) who will anchor of finance operations at GroupCo, the FAO oversees daily accounting activities — including bookkeeping, vendor payments, payroll coordination, bank reconciliations

Summary of Job Function

• The Finance and Accounts Officer (FAO) is a locally embedded finance leadership support role stationed full-time at GroupCo.
• Reporting directly to the ACRC Financial Engineering Solutions (HAFES) doubling as GroupCo CFO, the FAO is responsible for end-to-end financial operations across all Strategic Business Units (SBUs), including financial reporting, budgeting, transaction processing, internal control support, regulatory compliance, and financing facilitation.
• As the anchor of finance operations at GroupCo, the FAO oversees daily accounting activities — including bookkeeping, vendor payments, payroll coordination, bank reconciliations, and SBU-level management reporting. The role ensures the availability of timely, accurate financial insights that enable sound decision-making by SBU leadership and central Group management.
• In collaboration with HAFES, the FAO plays a key role in supporting tax compliance, audit
• readiness, cost management, and internal control effectiveness. The role also supports funding access through documentation preparation, engagement with financial institutions, and financial forecasting.
• Beyond transactional duties, the FAO contributes to strategic financial planning - supporting budget formulation and monitoring, aligning expenditure with SBU-level goals, and ensuring resource stewardship across operations.
• By embedding disciplined financial practices and enabling performance transparency, the FAO plays a critical role in supporting the organization’s mission of delivering unique customer-driven value solutions across the entire dream home and lifestyle value chain — and throughout the customer lifecycle

Responsibilities
Financial Reporting and Accounting Operations:

• Maintain accurate and up-to-date accounting records for all SBUs in line with applicable standards.
• Prepare monthly trial balances, cashbooks, and financial reports for internal and external use.
• Reconcile bank accounts, vendor statements, and petty cash balances.

Budget Coordination and Expense Monitoring:

• Support the preparation and consolidation of annual budgets and periodic forecasts.
• Monitor actual vs. budget performance and provide variance analyses.
• Flag cost overruns and recommend corrective measures to SBU Heads.

Accounts Payable and Receivable:

• Process supplier invoices, staff reimbursements, and vendor payments in a timely manner.
• Monitor receivables, track customer payments, and support cashflow planning.

Compliance, Tax, and Internal Controls:

• Implement and uphold financial controls and procedures in line with ACRC Finance policies.
• Ensure full tax compliance, including accurate computation and timely remittance of VAT, PAYE, withholding tax, and company income tax.
• Liaise with tax authorities and advisors to ensure up-to-date documentation, statutory returns, and regulatory compliance.
• Assist with audit preparation, including documentation collation and response coordination.

Funding Support and Investor Readiness:

• Support the preparation of investment proposals, loan applications, and financial models for new funding opportunities.
• Coordinate financial documentation and data rooms for investor due diligence.
• Liaise with ACRC Finance on capital raising plans and cashflow needs for ongoing and upcoming projects.
• Track disbursements, repayments, and covenant compliance for external funding sources.

Payroll and Compensation Support:

• Prepare monthly payroll inputs and coordinate with ACRC Finance on disbursement.
• Maintain confidential records of salaries, benefits, and employee financial transactions.

Finance Systems and Documentation:

• Use approved finance software/tools for bookkeeping and reporting.
• Maintain digital and physical archives of all financial documents, receipts, and approvals.

Liaison and Coordination:

• Collaborate with PACSO and CAVSO on operational planning, procurement, and compliance.
• Provide timely support and reporting to ACRC Finance on financial status of the SBUs.

Team Support and Capacity Development:

• Prepare systems and documentation for onboarding junior finance/admin support as the finance function expands.
• Mentor support staff or interns assigned to transaction processing, bookkeeping, or vendor documentation.
• Support the CFO in developing a future-ready finance support model aligned with growth and complexity

Key Performance Metrics
Financial Reporting and Accuracy:

• Timeliness and accuracy of trial balances, monthly reports, and reconciliations.
• Quality and consistency of accounting records in line with reporting standards.

Budget Execution and Cost Monitoring:

• Frequency and quality of budget variance reports submitted.
• Timeliness of flagging overruns and cost-saving recommendations implemented.

Payment Processing and Receivables:

• Turnaround time for vendor payments and staff reimbursements.
• Monthly collection ratio on receivables and adherence to credit terms.

Compliance, Tax, and Internal Controls:

• Timeliness and accuracy of statutory tax filings and remittances (VAT, PAYE, WHT, CIT, etc.).
• Number of audit findings and control breaches recorded.
• Effectiveness of tax documentation and correspondence with tax authorities.

Payroll Accuracy and Confidentiality:

• Accuracy rate of monthly payroll inputs and benefit disbursements.
• Absence of data breaches or salary-related disputes.

Documentation and Systems Usage:

• Completeness and accessibility of finance documentation archives.
• Use and update compliance of accounting software/tools.

Funding Access and Support:

• Timeliness and quality of financial inputs for investor or lender engagements.
• Completion of financial models, loan documentation, and disbursement tracking.

Collaboration and Responsiveness:

• Feedback from SBU leaders and ACRC Finance on support provided.
• Timeliness of responses to data requests, reports, and planning cycles.

Finance Support Team Development:

• Documentation accuracy and clarity for onboarding new finance/admin staff
• Effectiveness of mentorship and supervision for junior support personnel
• Contribution to shaping a scalable finance support model in collaboration with ACRC Finance

Requirements

• Education: Bachelor’s degree in Accounting, Finance, or related field. ICAN/ACCA certification (in progress or completed) is a strong advantage.
• Experience: 2 - 4 years of progressive experience in accounting, bookkeeping, or financial operations, preferably including direct experience in tax compliance or regulatory filing.
• Technology Proficiency: Proficiency in accounting software (e.g., QuickBooks, Sage, Zoho Books) and Excel. Familiarity with budgeting tools and financial dashboards.
• Analytical and Communication Skills: Strong analytical abilities with excellent written and verbal communication.
• Ethics and Accountability: Demonstrated integrity, accuracy, and commitment to confidentiality.
• Regulatory Knowledge: Working knowledge of Nigerian tax laws and reporting obligations for corporate entities.
• Collaboration: Ability to work closely with cross-functional teams and multiple stakeholders.

Key Competencies and Attributes:

• Financial Discipline: Strong attention to accuracy and financial detail.
• Integrity and Confidentiality: Upholds high standards in handling sensitive data.
• Initiative: Takes proactive steps to identify and resolve financial issues.
• Reliability: Meets deadlines, maintains organized records, and supports decision- making.
• Communication: Able to convey complex financial information clearly to non-finance audiences.

Work Environments and conditions:

• Location: Based at GroupCo Headquarters.
• Schedule: Full-time; some flexibility may be required around reporting periods.
• Tools: Use of digital finance systems and tools for real-time collaboration.