Latest Jobs at Kuda Bank

Role Overview

• We're looking for a creative Social Media Manager with experience curating online events, managing online communities and growing the social media presence of a known tech, fashion or finance brand.
• You'd be a great fit for this role if you pay attention to detail, have excellent written and verbal communication skills, and you're passionate about creating exciting social content.

Role and Responsibilities

• Plan content development and manage Kuda's community calendar
• Create engaging social content including videos for all our online communities
• Curate and host regular online events for the Kuda team and members of our online communities
• Coordinate with the Brand Manager and CX leads to oversee social listening
• Use social media analysis tools like Meltwater to monitor and improve social media performance
• Stay up to date on best practices and trends in social media
• Learn our brand tone and use it flawlessly in content development.

Requirements

• At least three (3) years' experience managing and growing the social media presence of a known tech, fashion or finance brand
• A passion for creating exciting social content and proof that you can design and launch social media initiatives
• Excellent people skills as well as written and verbal communication skills
• Some experience curating and hosting online events would be a bonus
• Interest in working collaboratively from an office at least one day a week.

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About the role

• We are seeking a highly skilled and detail-oriented Data Analyst to join our dynamic Fraud Team. In this role, you will play a key part in managing fraud queries, proactively preventing fraud incidents, and ensuring the security of our customers' finances.

Key responsibilities:

• Identifying and investigating cases of fraud across our various channels
• Implementing measures to mitigate fraud risks and prevent fraudulent activities
• Monitoring all electronic transactions to detect suspicious patterns
• Handling escalations and providing timely resolutions to fraud-related issues
• Collaborating with internal stakeholders to identify trends and implement control measures
• Providing investigative findings on reported fraud cases to customers

Requirements

• Bachelor's degree in a relevant field
• Minimum of 2 years of experience in fraud analysis or a similar role
• Strong analytical and problem-solving skills
• Knowledge of fraud prevention techniques and technologies
• Proficiency in using fraud detection tools and software
• Excellent attention to detail and ability to work with large volumes of data
• Good communication skills and ability to collaborate effectively with cross-functional teams
• Ability to work in a fast-paced environment and handle multiple priorities