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  • Posted: Jul 29, 2025
    Deadline: Not specified
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  • IT Horizons Ltd is a company with diverse talents and skills on existing, recent and upcoming technologies worldwide. We are a team of young, vibrant, ambitious but experienced professionals who deal with everything relating to technologies especially information communication technologies (ICT). In addition, we have the ability to update with latest trends ...
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    Senior Relationship Manager

    Job Summary

    • A system integrator ICT company with a clear focus on technology-enabled solutions and professional services is recruiting for a Senior Relationship Manager.
    • The position is responsible for developing, maintaining, and managing sales activities of the business within Lagos and its environs, as well as developing and implementing an innovative, growth-focused commercial strategy focused primarily on new opportunities and markets.

    Key Responsibilities for this Role

    • Directing strategy towards the profitable growth and operation of the company.
    • Developing innovative sales strategies to achieve sales goals
    • Represent the company externally to enhance and strengthen the company’s profile and optimize all business development opportunities.
    • Maintain a good level of understanding and knowledge of the Company’s products and services, ensuring that customer queries can be captured and dealt with accurately and appropriately
    • Ensure that all commercial activities meet or improve on budget, cost, volume, and efficiency targets (Key Performance Indicators) in line with business objectives.
    • Achieve growth and hit sales targets by successfully meeting set targets
    • Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
    • Work with the sales team to ensure consistent lead generation.
    • Identifies business opportunities by identifying prospects and evaluating their position in the industry and researching and analyzing sales options
    • Maintains an awareness of external factors (including competitors, government business initiatives, and current and proposed legislation in relation to commercial activities), which impact the business. Communicate such information and any subsequent changes to the MD/CEO.
    • Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements
    • Making accurate cost calculations to provide customers with quotations
    • Achieve growth and hit sales targets of the organization through effective planning and budgeting.
    • Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence
    • Present sales, revenue and expenses reports and realistic forecasts to your line manager
    • Collaborate with the technical team on sales technology initiatives
    • Ensure correct usage of CRM and other sales applications
    • Train and ensure adherence to sales process
    • Contributes to team effort by accomplishing related results as needed
    • Ensure that all sales representative activities are in accordance with the guidelines of the company’s Code of Conduct.
    • Accomplishes marketing and organization mission by completing related results as needed.
    • Protects the organization's value by keeping information confidential.
    • Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
    • Liaise with vendors and other IT personnel for problem resolution
    • Develops qualified leads and generate new business in line with the Company’s commercial target
    • Builds effective relationships with potential clients and existing customers
    • Speaks positively and enthusiastically about the Company and its products and services to ensure that a professional company and brand image is provided at all times to customers and colleagues
    • Acts as spokesperson for the company at industry events.

    Requirements for the Role

    • University Degree in a relevant discipline
    • Master’s degree from a recognized university will be an advantage.
    • Membership of professional management associations will be an added advantage
    • Minimum of 5 years’ work experience in ICT/Telecoms or related industry

    Application Closing Date

    • 7th August, 2025.

    go to method of application »

    Client Relationship Manager

    Job Summary

    • The position is responsible for developing, maintaining, and managing sales activities of the business within Abuja environs, as well as developing and implementing an innovative, growth-focused commercial strategy focused primarily on new opportunities and markets.
    • The Client Relationship Manager shall be responsible for driving the acquisition of the company’s customers, its revenue goals, and the general direction and management of all sales and marketing activities, including market competitiveness, product definition/pricing, and distribution/diversity strategies.

    Job Responsibilities

    • Directing strategy towards the profitable growth and operation of the company.
    • Represents the company externally to enhance and strengthen the company’s profile and optimizes all business development opportunities.
    • Maintains a good level of understanding and knowledge of the Company’s products and services, ensuring that customer queries can be captured and dealt with accurately and appropriately
    • Ensures that all commercial activities meet or improve on budget, cost, volume, and efficiency targets (Key Performance Indicators (KPIs)) in line with business objectives.
    • Achieve growth and hit sales targets by successfully meeting set targets
    • Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
    • Work with the Head of Sales & Marketing to ensure consistent lead generation.
    • Support the Head of Sales & Marketing in preparing and implementing annual work and resource plans; support their applicability within the overall company strategy.
    • Identifies business opportunities by identifying prospects and evaluating their position in the industry and researching and analyzing sales options.
    • Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements
    • Making accurate cost calculations to provide customers with quotations
    • Achieve growth and hit sales targets of the organization through effective planning and budgeting.
    • Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence
    • Present sales, revenue and expenses reports and realistic forecasts to your line manager
    • Collaborate with the technical team on sales technology initiatives
    • Ensure correct usage of CRM and other sales applications
    • Train and ensure adherence to sales process
    • Contributes to team effort by accomplishing related results as needed
    • Ensure that all sales representative activities are in accordance with the guidelines of the company’s Code of Conduct.
    • Accomplishes marketing and organization mission by completing related results as needed.
    • Protects the organization's value by keeping information confidential.
    • Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
    • Liaise with vendors and other IT personnel for problem resolution
    • Develops qualified leads and generates new business in line with the company’s commercial target.
    • Builds effective relationships with potential clients and existing customers
    • Speaks positively and enthusiastically about the Company and its products and services to ensure that a professional company and brand image is provided at all times to customers and colleagues
    • Acts as spokesperson for the company at industry events
    • Perform other duties that may be assigned by the Head of Sales.

    Qualifications

    • Interested candidates should possess a Bachelor's Degree with 5 - 6 years of work experience.

    Application Closing Date
    29th August, 2025

    go to method of application »

    Presales Collaboration Engineer

    Job Summary

    • The Collaboration Presales Engineer shall be responsible for all Presales activities involving solutions around Collaboration (Solution Architecting and Technology Sales) deliverables in the company.
    • He is to coordinate his activities and ensure bids and solutions inquiries are attended to within the time committed to meeting customer business outcomes at the best possible price.
    • He ensures the submission to bid desk/Sales account managers/executives is of high quality and positions ITH for a win against her competition.
    • The technology focus is Collaboration and any technology solutions the company takes up at any time. He constantly advises the business on evolving technologies based on market trends and customer requests.
    • He is responsible for driving OEM/vendor/Distributor engagement to ensure ITH is at the appropriate partnership level supporting her Business with customers.
    • He is responsible for his financial target.

    Job Responsibilities

    • Participate and oversee all the unit’s presales activities (Solution Architecting and Technology Sales on Collaboration).
    • Participate and ensure the proper and cost-effective solution is always proposed to the customer.
    • Directs the team to support sales in achieving company technology financial targets.
    • Manages relationships and partnerships with OEMs, Vendors and Distributors.
    • Plan and deliver technology workshops to customers to generate business opportunities.
    • Constantly provide leadership and develop the team per market needs for technology delivery and global technology trends.
    • Provides technical support for the Sales and Implementation in the review of new business.
    • Builds relationships with customers and global partners, especially with Team Lead, Collaboration, resulting in superior solutions and deeper loyalty and adoption of ITH’s solutions.
    • Perform other duties that the organization may assign.
    • Provides in-depth knowledge and expertise on pre-sales and technical activities/ engagement.
    • Provide the Team Lead, Collaboration with reports measuring business performance through data and metrics analysis and develop ways to improve processes.
    • Oversee all research and development in line with the company's strategic plan and technology activities for enhancing existing and developing new products/services and advising on technical roadmap.
    • Assess the business risks of new technical, commercial and partnership opportunities.

    Requirements

    • University degree in Computer Science, Technology related courses, Engineering, or other numerate disciplines 
    • Minimum two years in an ICT Operating environment with hands - on experience in Network Administration, Network Collaboration, LAN/WAN optimization, Project delivery, technical solutions designing, and executive management.
    • A master’s degree in business administration, Information Technology or related fields from a recognized University will be an advantage.
    • CCNP (Cisco Certified Network Professional),
    • CCNP - Collaboration (Cisco Certified Network Professional - Security, ITIL, Sophos Certified Engineer.
    • Good at problem solving.

    Application Closing Date
    29th August, 2025

    go to method of application »

    Team Lead, Collaboration (Presales)

    Job Summary

    • The Team lead Collaboration Engineer shall be responsible to lead Presales activities involving solutions around Collaboration (Solution Architecting and Technology Sales) deliverables in the company.
    • He is to coordinate his team’s activities and ensure bids and solutions inquiries are attended to within the time committed to meeting customer business outcomes at the best possible price.
    • He ensures the submission to bid desk/Sales account managers/executives is of high quality and positions ITH for a win against her competition.
    • The technology focus is Collaboration and any technology solutions the company takes up at any time.
    • He constantly advises the business on evolving technologies based on market trends and customer requests.
    • He is responsible for driving OEM/vendor/Distributor engagement to ensure ITH is at the appropriate partnership level supporting her Business with customers.
    • He is responsible for his financial target.

    Key Responsibilities

    • Lead and oversee all the unit’s Presales activities (Solution Architecting and Technology Sales on Collaboration).
    • Lead and ensure the proper and cost-effective solution is always proposed to the customer.
    • Directs the team to support sales in achieving company technology financial targets.
    • Manage relationships and partnerships with OEMs, Vendors and Distributors.
    • Plan and deliver technology workshops to customers to generate business opportunities.
    • Constantly provide leadership and develop the team per market needs for technology delivery and global technology trends.
    • Provides technical support for the Sales and Implementation in the review of new business.
    • Builds relationships with customers and global partners, especially with Team Lead, Collaboration, resulting in superior solutions and deeper loyalty and adoption of ITH’s solutions.
    • Perform other duties that the organization may assign.
    • Provides in-depth knowledge and expertise on pre-sales and technical activities/ engagement.
    • Provide the management with Collaboration with reports measuring business performance through data and metrics analysis and develop ways to improve processes.
    • Oversee all research and development in line with the company's strategic plan and technology activities for enhancing existing and developing new products/services and advising on technical roadmap.
    • Assess the business risks of new technical, commercial and partnership opportunities.

    Qualification & Skills

    • University degree in Computer Science, Technology related courses, Engineering, or other numerate disciplines
    • A master’s degree in business administration, Information Technology or related fields from a recognized university will be an advantage.
    • Minimum 7 years in an ICT Operating environment with hands-on experience in Network Administration, Network Collaboration, LAN/WAN optimization, Project delivery, technical solutions designing, and executive management
    • Knowledge of programming language.
    • CCNP - Collaboration
    • CCNA.

    Application Closing Date
    29th August, 2025

    go to method of application »

    Head of IT

    Job Summary

    • The Head of Information Technology (HIT) shall be responsible for daily operations of technology and software-related systems and in providing ongoing service to internal staff as well as other stakeholders.
    • This role is critical to driving digital transformation, ensuring IT infrastructure resilience, redefining efficiency via process automations, and aligning technology solutions with business objectives in a highly performance-driven environment.
    • The ideal candidate will have robust experience in both Information Technology and Software Automations, with a proven ability to deliver scalable, secure, and innovative IT solutions and systems.
    • The Head of Information Technology shall coordinate the activities of all members of units in the department and the effective overseeing of the Company’s IT infrastructure and process automations and ensure end-user support is delivered on time, with quality, and within budget.
    • Oversee all IT installations, maintenance, upgrades, and continuously improve the ITH operating environment and advise appropriately on improvements to the IT environment. HIT shall also oversee the data centres and DR sites (where applicable).
    • HIT will lead the design and development of scalable, maintainable, highly available IT infrastructure architectures that meet ITH Holding’s business objectives and SLAs.
    • The HIT will provide leadership to all the respective members to ensure the delivery of their various roles. The HIT will be responsible for the development of the team members and appropriately measure their performance by the company-established procedures for staff performance measurement.

    Job Responsibilities

    • Participate and oversee all the Internal IT activities.
    • Lead and manage the IT team in delivering reliable and secure IT services.
    • Develop, implement, and maintain IT policies, procedures, and best practices.
    • Oversee the installation, configuration, maintenance, and support of IT infrastructure (servers, networks, computers, software etc.).
    • Ensure data integrity, cybersecurity, and system backups.
    • Oversee user support services, troubleshooting, and resolving issues promptly.
    • Coordinate with department heads to assess technological needs, recommend and implement effective solutions
    • Lead the identification and implementation of technology solutions that enhance operational efficiency, data accuracy, and business intelligence.
    • Ensure proper reporting and communication to stakeholders regarding IT and software
    • Ensure system uptime and business continuity by overseeing IT service delivery, disaster recovery planning, and incident response processes
    • Ensure efficient and effective delivery in line with the company’s OLA
    • Drive continuous improvement in IT service delivery by monitoring KPIs and user satisfaction metrics.
    • Mentor and develop the internal IT team, fostering a high-performance and innovation-driven culture
    • Manage IT projects including upgrades, migrations, and new implementations.
    • Ensure efficiency in vendor engagement and procurement processes of IT equipment and services.
    • Ensure compliance with regulatory standards and internal
    • Reporting of Information Security Incidents to Management
    • Monitoring Information Security Controls.
    • Ensuring Compliance with Information Security Policies
    • Work and align with other departments to achieve company goals and visions.
    • Keep up with trends in the constantly evolving information technology industry.
    • Perform regular appraisals of team members’ performance and devise strategies to help with improvement.
    • Actively manages the departmental budget and ensures effective use of the company’s resources on technology investments to grow the business.
    • Constantly provide reports on ongoing activities for the management on all aspects of the unit.
    • Establishes quality and reliability standards by studying industry benchmarks.
    • Set department objectives and monitor ongoing progress and performance.
    • Ensure efficient repair and maintenance of all IT gadgets and tools.
    • Perform other duties that the organization may assign.
    • Requirements
    • Minimum of 8 years' post qualification experience in IT role.
    • Proven experience in IT leadership.
    • Proven experience with integration tools, APIs, middleware platforms, and scripting languages such as PowerShell
    • Working knowledge and experience working with Windows Server, Office 365, Azure, AWS, VMWare, Public & Private Cloud
    • Strong technical knowledge and hands-on experience in IT systems, networks, ERP systems, Saas, automation, DevOps and software systems and tools.
    • Solid understanding of ITIL processes and project management
    • Experience with cybersecurity, data protection regulations, and compliance standards.
    • In-depth knowledge of industry compliance standards, such as ISO, NIST, etc.
    • Good leadership, communication, interpersonal skills, analytical and problem-solving ability.
    • Ability to oversee multiple projects and prioritize tasks effectively.
    • Experience with end-user support and software testing.

    Application Closing Date
    Not Specified.

    Method of Application

    Interested and qualified candidates should send their CV to: career@ithorizonsng.com using the Job Title as the subject of the email

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