Jobs at Genesis Deluxe Cinemas (GDC)

Duties and Responsibilities

• The primary responsibility of the Cinema Head of Operations is to oversee all operational aspects of the facility and ensure a top notch cinema experience for all customers.
• Responsible for the effective and efficient smooth day-to-day control of activities of all cinema facilities includingthe box office, concession stands, restrooms, lobbies/foyer and auditorium.
• Trains, appraise and supervise staff.
• Create and manage staff schedules to ensure adequate coverage especially during peak movie yimes and special events
• Ensures a high level of customer service,address customer complaints or issues and maintain a welcome and safe environment for all customers.
• Monitor the inventory and ordering for concessions and merchandise.
• Upholds Genesis’s business practice standard and follow all established company policies and procedures.
• Analyze attendance,revenue and customer feedback to make data driven decisions toimprove operations
• Develop strategies to increase attendance and revenue
• Schedules movies into the appropriate time slots (leaving sufficient time intervals between movies to allow quick cleaning of theatres) and the appropriate capacity theatres with a view to optimizing revenue generated.
• Is acutely conscious of the Cinema’s monthly financial target and does everything and anything possible to achieve the financial target.
• Organize and oversee special events,premieres and private screenings.

Qualification and Experience

• Qualification: B.Sc Degree or HND in Business Management, Hospitality or related field (preferred).
• 3-5 years experience in Cinema management or a similar role (Compulsory)
• Exceptional customer service skills.
• Good interpersonal and Communication skills and customer service abilities
• Must be a good Team player with excellent ability to multi-tasking and able to adapt to varying situations.
• Creative problem solving skills
• Flexibility to work evenings, weekends and holidays.

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Duties and Responsibilities:

• The primary responsibility of the Cinema Head of Marketing is to create comprehensive marketing plans to promote the cinema's films and events, increase foot traffic,sales of tickets and concession.
• Oversee a team of marketing professionals, including graphic designers, social media managers and content creators.
• Manage and allocate the marketing budget effectively to achieve the best ROI.
• Stay updated on industry trends trends and conduct market research to identify audience preferences and competitive analysis
• Build and maintain relationships with media outlets,influencers, and partners for press voverage and promotions
• Oversee the cinema's online presence,including the website and social media accounts
• Is acutely conscious of the Cinema’s monthly financial target and does everything and anything possible to achieve the financial target.

Qualification and Experience

• B.Sc, HND, or Degree in Marketing, Business Management or a related field (preferred)
• 3-5 years experience in Marketing in the Entertainment/Film industry or a related field is COMPULSORY
• Ability to develop innovative marketing strategies and campaigns
• Exceptional customer service skills.
• Excellent written and verbal communication skills.
• Familiarity with the film industry, including current trends,audience preferences and distribution processes.
• Good interpersonal and Communication skills
• Must be a good Team player with excellent ability to multi-tasking and able to adapt to varying situations.