Jobs at First Excelsia

Job Description

• Our client is seeking a COO who will oversee its operational execution, logistics workflows, and multi-department coordination.
• They will drive efficiency across rider operations, dispatch systems, and customer service while maintaining profitability and service reliability.

Key Responsibilities

• Lead end-to-end daily operations, ensuring timely deliveries and SLA compliance.
• Develop and enforce SOPs for dispatch, rider management, and client onboarding.
• Monitor operational KPIs (delivery success rate, average delivery time, cost per trip).
• Coordinate with Finance, Rider Ops, and CX teams to align performance targets.
• Develop regional expansion strategy and operational scaling plans.
• Manage budgets, vendor contracts, and logistics partnerships.
• Ensure compliance with transport, EV, and safety regulations.
• Responsible for the overall Company revenue.

Person Specification

• Bachelor’s Degree in Operations, Logistics, or Business Management.
• 8 – 12 years in transport/logistics; experience in courier/transport/logistics companies is preferred.
• Proven experience managing large fleets and multi-site logistics.
• Strong analytical and leadership skills.
• MBA is seriously considered.

go to method of application »

Description

• Our client, a leading Mortgage institution, is seeking a competent Assistant Manager, Internal Audit to join its dynamic team.
• The ideal candidate will be responsible for planning, coordinating, and executing audit assignments to evaluate the adequacy and effectiveness of internal controls, risk management, and governance processes across the Bank.
• The role holder will ensure compliance with regulatory requirements, internal policies, and professional audit standards while providing value-adding recommendations that enhance operational efficiency and safeguard the Bank’s assets.

Responsibilities

• Developing and implementing audit plans and strategies to evaluate the effectiveness of internal controls, risk management processes, and governance practices.
• Conducting regular audits of various departments and functions to identify areas of improvement and ensuring adherence to policies and procedures.
• Providing guidance and recommendations to management on best practices for risk mitigation and process improvement.
• Monitoring and reporting on audit findings, trends, and emerging risks to senior management and the board of directors.
• Leading a team of audit professionals, providing mentorship, training, and performance management to ensure continued growth and development.

Person Specifications

• Bachelor's degree in Accounting, Finance, Economics, or a related field.
• Professional certification such as ACA, ACCA is required.
• Minimum of 5–7 years relevant experience in internal audit, preferably in a banking or financial services environment.
• Strong understanding of internal controls, risk management, and regulatory frameworks.
• In-depth knowledge of banking regulations, accounting standards, and industry best practices.

go to method of application »

Job Description

• We are seeking a Head of Tech who will be responsible for overseeing our client’s app, platform, and data infrastructure — ensuring seamless dispatch, tracking, and rider management.

Key Responsibilities

• Lead and manage the technical team (software engineers, product developers, DevOps, data analysts).
• Ensure minimum 99.5% uptime for rider, client, and admin platforms.
• Oversee the development, optimisation, and maintenance of mobile apps and backend systems.
• Manage integrations across payments, mapping APIs, CRM/ERP tools, communication channels, and authentication services.
• Design and maintain system architecture for scalability, performance, and security.
• Implement DevOps processes, CI/CD pipelines, monitoring, and incident response frameworks.
• Develop analytics dashboards for real-time operations, rider performance, customer behaviour, and financial activity.
• Oversee data governance, reporting accuracy, and database management (SQL and NoSQL).
• Manage third-party partnerships, outsourced engineering resources, and technology vendor relationships.
• Oversee platform upgrades, feature releases, and product roadmaps.
• Ensure cybersecurity compliance, secure API practices, and periodic vulnerability assessments.
• Drive innovation and recommend technology solutions that enhance logistics efficiency and customer experience.

Person Specification

• Bachelor’s Degree in Computer Science, Software Engineering, Information Systems, or related technical field.
• 7–10 years’ experience in technology leadership within logistics, mobility, e-commerce, or fintech environments.
• Strong understanding of mobile app architecture, backend engineering, microservices, and cloud technologies.
• Demonstrated experience scaling technology systems in a fast-growing or startup environment.
• Proven experience managing engineering teams and delivering end-to-end product cycles.