Career Opportunities at Ripple Impact

Job Description

• We are looking for a result-oriented Junior Back-end Engineer to join our team.
• You will work with other members of the team to troubleshoot and optimize back-end applications.  
• You would use industry developments and current codes to create more efficient processes.

Responsibilities

• Work with other developers to plan and develop new features for existing products or create entirely new products using existing technology.
• Create new applications by writing or modifying source code as directed by a supervisor or senior developer.
• Analyze data to identify possible improvements in efficiency or performance.
• Review software code written by other developers to identify bugs and errors.
• Design and develop new applications by translating user requirements into code that can be read by a computer.
• Participate in code review processes to identify security risks or issues with code quality before new code is released to the public.
• Test new software applications to ensure that they meet design specifications.
• Maintain existing software applications by fixing bugs, updating design elements, or adding new features.
• Identify potential security risks and suggest solutions to improve security.
• Undergoing training and future education to stay alert about the best practices.

Skills: 

• Mongoose,Graphql, Node.js, and Typescript. Familiarity with Python is advantageous.

Requirements

• A minimum of 1 year of relevant work experience.
• Familiarity with every phase of the web development cycle.
• Understanding of various programming tools and techniques.
• Focus on process improvement, user experience, and efficiency. 
• Strong project management skills.
• Ability and willingness to learn.
• Ability to work within a strict deadline without compromising quality,
• Strong communication and interpersonal skills.
• A degree in computer science or a similar field with a minimum of 2:1

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Job Description

• The Project Management/Sales Operations Trainees will undergo training while they work. As a Project Management/Sales Operations Trainee, you will oversee business projects and ensure that they are completed on time and within budget.
• The Trainee position is for 6 months, after which Trainees will be confirmed, based on performance. 
• This is not an internship position and is not project-based. Our objective is to hire, train and retain talents that can grow with us.

Responsibilities

• Assist in developing and maintaining project management standards and best practices.
• Assist in developing and implementing project management processes.
• Manage project portfolios to ensure alignment with business objectives.
• Monitoring budget, schedule, and other project-related metrics.
• Assessing project performance and identifying areas for improvement
• Reporting project performance to senior management.
• Mitigating risks and resolving issues as they arise
• Facilitating communication between stakeholders

Requirements

• Interest in Project Management.
• Minimum of 6 months work of relevant experience. More will be advantageous.
• Not more than 25 years.
• Strong written and verbal communication skills.
• Attention to detail and Interpersonal skills
• Organizational and time management skills.
• Multi-tasking and Technical abilities.
• Adaptability, flexibility, and tenacity.
• Creative thinking and problem-solving.
• A degree, with a minimum of 2:1.

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Job Description

• The Social Media/PR/Marketing/Trainees will undergo training while they work. As a  Social Media/PR/Marketing/Trainee you will manage the marketing and communications output for our company. You will respond to queries, and create news summaries, announcements, newsletters, and promotional materials.
• The Trainee position is for 6 months, after which Trainees will be confirmed, based on performance. This is not an internship position and is not project-based.
• Our objective is to hire, train and retain talents that can grow with us.

Responsibilities 

• Create company literature and other forms of communication.
• Create marketing and promotional materials, both print and electronic.
• Work with other teams for timely and useable ad submissions.
• Shoot photos/videos for events, websites, or social media and produce content for the intended audience.
• Develop, edit, proofread, and revise communications.
• Design and launch email marketing campaigns.
• Promote products and services through public relations initiatives.
• Develop marketing communications campaigns.
• Create and deliver press releases, media relations content, corporate newsletter content, social media content, and speaking proposals.
• Research industry trends and provide feedback.
• Develop fresh story ideas.
• Conduct marketing, content, and feature research.
• Social Media management.
• Network with industry experts and potential clients to drive brand awareness.

Requirements

• Interest in Social Media, Public Relations, and Marketing.
• Minimum of 6 months of relevant work experience. More will be advantageous.
• Basic knowledge of marketing campaigns and social media management.
• Copywriting and content creation skills.
• Not more than 25 years.
• Strong written and verbal communication skills.
• Attention to detail.
• Organizational and time management skills.
• Adaptability, flexibility, and tenacity.
• Creative thinking and problem-solving.
• A degree in English, Communication, or Public Relations.

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Job Description

• The Customer Service Trainees will undergo training while they work. As a Customer Service Trainee, you will provide product/service information, respond efficiently to customer inquiries, and resolve any emerging problems, ensuring excellent service standards and maintaining high customer satisfaction.

Responsibilities

• Maintain a positive, empathetic, and professional attitude toward customers always.
• Manage incoming phone calls.
• Provide product/service information to customers.
• Respond promptly to customer inquiries.
• Communicate with customers through various channels.
• Identify and assess customers’ needs to achieve satisfaction. 
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Onboard customers.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, transactions, comments, and complaints.
• Provide feedback on the efficiency of the customer service process.
• Communicate and coordinate with colleagues as necessary.
• Ensure customer satisfaction and provide professional customer support.

Requirements

• Interest in Customer Service.  
• Minimum of 6 months of relevant work experience is preferred. More will be advantageous.
• Not more than 25 years.
• Strong written and verbal communication skills.
• Attention to detail.
• Organizational and time management skills.
• A pleasant personality and Interpersonal skills.
• Adaptability, flexibility, and tenacity.
• Creative thinking and problem-solving.
• A degree in Accounting or Finance, with a minimum of 2:1.

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Job Description

• The Sales Trainees will undergo training while they work. You will drive sales and help us meet our customer acquisition and revenue growth target. You will assist with the development and execution of sales plans and strategies to meet sales quotas. 
• The Trainee position is for 6 months, after which Trainees will be confirmed, based on performance. This is not an internship position and is not project-based. Our objective is to hire, train and retain talents that can grow with us.

Responsibilities

• Work with management in developing marketing and sales plan that highlights specific areas of focus in meeting and surpassing sales targets per time.  
• Implementation of the company's marketing/sales plan and strategies.  
• Design innovative ways of sourcing for new clients, closing deals, and maintaining good relationships with existing customers.  
• Give presentations to both prospective and existing customers on the company’s payroll services, new products, features, services, etc.  
• Meet sales quota.  
• Conduct market research to identify selling possibilities and evaluate customer needs.  
• Actively seek out new sales opportunities through cold calling, networking, and social media  
• Set up meetings with potential clients and listen to their wishes and  Concerns.  
• Prepare and deliver appropriate presentations on products and services.  
• Create frequent reviews and reports with sales and financial data.  
• Ensure the availability of stock for sales and demonstrations.  
• Participate on behalf of the company in exhibitions or conferences.  
• Negotiate/close deals and handle complaints or objections.  
• Collaborate with team members to achieve better results.  
• Gather feedback from customers or prospects and share it with internal  Teams.  

Requirements

• Interest in sales.  
• Minimum of 6 months of work experience is preferred. More will be advantageous.
• Not more than 25 years.
• Strong written and verbal communication skills.
• Attention to detail.
• Organizational and time management skills.
• A pleasant personality and Interpersonal skills.
• Adaptability, flexibility, and tenacity.
• Creative thinking and problem-solving.
• A degree, with a minimum of 2:1.